Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... See more
Company replied
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Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... See more
Company replied
Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... See more
Company replied
Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!
Company replied
Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... See more
Company replied
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Written by the company

Bran Close, Llansamlet, SA7 9DE, Swansea, United Kingdom
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Bought a bike here after talking to Bryan who was fantastic. Spoke a little about what I was after and then he found a really good bargain for me, then went ahead and set it all up for me too.
Thanks again!!

Reply from GO Outdoors - Swansea
I was served by Emelia and Nicola, who were very helpful at the desk and throughout the store

Reply from GO Outdoors - Swansea
I was served by Cameron and he was amazing talked me through all the bikes and his customer service was amazing he even came back early off his break to serve us very knowledgeable man on finding me the right bike and equipment 5 stars Cameron thank you very much
Thanks again from Donna Phil

Reply from GO Outdoors - Swansea
Bought online. Collected the next day. What more could you want!
Easy and staff in store were friendly. (As you would expect in Wales! )

Reply from GO Outdoors - Swansea
Lovely rod an great service , haven’t had chance to use the rod yet looking forward to trying it out

Reply from GO Outdoors - Swansea
Mark and Nicola were fabulous, so helpful with me being absolutely clueless about an air tent pole! Thanks so much

Reply from GO Outdoors - Swansea

Reply from GO Outdoors - Swansea
Fantastic Service by Max working in the tent section. Helped my father and I both buy tents, very knowledgeable and friendly. Bought an Outwell Idaho 8 & Berghaus Adharra 700.

Reply from GO Outdoors - Swansea
The item I ordered was ready for me to collect, I also purchased an extra pair of flip flops, the guy who helped me in the shoe and boot area was great, but the girl who served me at the till wasn't, she didn't give any quality customer service at all, shame really.

Reply from GO Outdoors - Swansea
Max and Nicole were really helpful with our broken tent pole. In particular, Max went out of his way to sort out our problem. Well done Go Outdoors!

Reply from GO Outdoors - Swansea
We recently had a Cub Scout visit to the Store to discuss Tent Pitching and Kit Equipment for our up and coming Cub Camp
From the first initial contact with the store at Swansea we received a warm reception nothing was too much trouble when I was trying to arranging a visit, Sarah one of the store managers was extremely helpful in arranging the store visit
On our evening visit Bella and Max were outstanding they greeted us with great enthusiasm and nothing was too much trouble with 12 very enthusiastic Cubs to entertain for the evening
Cubs enjoyed the tent pitching and the game they played on the kit bag requirements
Bella and Max were very informative and
helpful in what to purchase for our future Camps
We would highly recommend a visit to the store and cannot thank all the staff for their advice and welcome

Reply from GO Outdoors - Swansea
I was served by Nicole and Amelia yesterday. I was looking for a tent, and Nicole gave me great advice on which one to buy, all while being very kind and polite. I was then served by Amelia at the till, who was very kind also. Very lovely girls, would definitely come back

Reply from GO Outdoors - Swansea
Nicola was extremely helpful and so polite, the kind of staff all companies would love to have.

Reply from GO Outdoors - Swansea
Great. Quick and easy to find the things I was looking for. Easy access to the changing rooms. Great staff who were helpful and assisting when asked - without any pushy-salesman approach. Great price. All good. Thanks.
Amanda checked us out and made sure that we had everything that we needed :-)

Reply from GO Outdoors - Swansea
Ordered online,
Not delivered. 😡
Doesn't make up for not having delivery.
But I had all items in store.
Staff were very helpful 🙂

Reply from GO Outdoors - Swansea
I had lost a screw and nut due to vibration on my bike. Bryan was very helpful in finding the correct size and length of screw and nut to fix my broken bike and was also informative about threadlock that could be used to prevent the same thing happening again.

Reply from GO Outdoors - Swansea

Reply from GO Outdoors - Swansea
Very friendly service from the staff at the tills. Amanda in particular helped us a lot with our shopping.

Reply from GO Outdoors - Swansea
Amanda was extremely helpful and very kind. Extremely positive experience all round and we owe it to Amanda

Reply from GO Outdoors - Swansea
Nicola was very helpful, assisted us with signing up with membership and assuring we got the deals available to us, letting us know we could get a buy 1 get one free deal we hadn't realised. Very pleasant experience

Reply from GO Outdoors - Swansea
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