The jacket itself is brilliant, It packs down easily, breathes well, and delivers exactly what you’d expect from Montane. The buying process, however, was a complete shambles. After checking local... See more
Company replied
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See what reviewers are saying
ROB on the fishing counter gave us some good advice on baits we needed for our 24hr fishing trip lately, subsequently in lead to my grandson landing is PB carp 24.6 lb
Company replied
We were served in store today by Tom who was really kind and took the time to make sure we had what we needed, he was patient when we realised we needed an additional item and gave great customer serv... See more
Company replied
Amy was so patient and helpful when I bought my riding gear today. She offered great advice and thoughtful suggestions, making the whole experience a pleasure. Fantastic service. Thank you, Amy!
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #64 of 122 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Swindon
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Ocotal Way, County Road, SN1 2EJ, Swindon, United Kingdom
- 01793 236758
4.8
Excellent
3k reviews
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Rob was very helpful in the purchase of…
Rob was very helpful in the purchase of the all kit we need for our two son’s DofE expedition.
28 March 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I found what I needed but asked staff…
I found what I needed but asked staff on hand for the next size shoe up very efficient and Amy working on the till was very helpful and friendly
4 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went for DofE clothing and equipment
Went for DofE clothing and equipment. Michelle at the Swindon store and Bill at the checkout were extremely helpful and made sure we had everything we needed. Really kind and helpful.
2 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Particular mention to Lewis and Swindon team!
Particular mention to our customer service received by Lewis! Our little one fell in the car park grazing his knees and he was there to help straight away with plasters. And was around to help us find all the gear we were looking for. All team very friendly and helpful, Thank you!
4 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great Service
Went in to buy some new walking boots today and served by Darren - he was very helpful and endlessly patient, thank you.
Had our dog with us too and everyone was kind and friendly to her too - thanks for the treats!
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I had a great shopping experience at Go…
I had a great shopping experience at Go Outdoors this past Bank Holiday Friday! My wife was meticulously choosing a new pair of expensive boots, and we were fortunate to be assisted by Darren. Despite being incredibly busy, he was friendly and considerate, making us feel valued and never rushed. His patience and attentiveness stood out, even as he juggled multiple customers. We're so grateful for his help and will definitely be returning. All staff also made our doggo feel welcomed at all times as well. Five stars all the way!
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Rob was very friendly and helpful.
30 March 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Smiley, knowledgeable staff
The store was easy to navigate, had a good selection of products (we were looking for rain gear and water proof shoes), and super friendly - and knowledgeable - staff. Special shout out to Sophia, whose service went above and beyond what one would expect. Thank you!
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service from Rob today in…
Fantastic service from Rob today in fishing republic
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Fantastic Service from Rob today in the…
Fantastic Service from Rob today in the fishing section of the store , he help myself and my daughter with all the equipment we required and he even gave us a helping hand carrying it to the exit.. Thank you Rob ..
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Rob
Excellent customer service from Rob . Polite, helpful and very informative
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great help from Sophia and very warm…
Great help from Sophia and very warm and friendly.Outstanding service.
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
What a brilliant store
What a brilliant store! EVERYTHING a person could need. High msrks on customer service - Lewis went over and above the call of duty in the men's boots.
3 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good store and good service
Good store and good service from Francisco. Go outdoors swindon
2 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Swindon
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent service
I was served by Alice. I asked her to find an item which I had looked for but been unsuccessful. She went off and came back swiftly. Thank you
31 March 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Lewis was great at helping us pick out…
Lewis was great at helping us pick out our first ever pair of hiking boots! Went above and beyond to make sure we had the perfect fit, and ran backwards and forwards without complaint to help us find th right pair. We really appreciate his help and can’t wait to try them out!
1 April 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The two male staff members who helped…
The two male staff members who helped my purchase Merrell Moab3 walking shoes yesterday were very helpful and pleasant to deal with. I was particularly impressed by the gentleman at the tills who clocked on at 1255 five minutes before he was due to start because he saw a small queue developing.
31 March 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
5* Customer service!
i came in not long ago to buy a bike, and Morgan was able to get it safety checked the same day and i picked it up the next day! 5 star customer service!
29 March 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
What made my experience great was the…
What made my experience great was the customer service provided to me by Janice, she took the time to actually help and answer questions to fullest of her abilities, absolutely above and beyond would definitely recommend this business to my friends
2 February 2026
Unprompted review
Reply from GO Outdoors - Swindon
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
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