I visited the Tamworth store today, (16/9/26) with a view to purchasing new walking boots. Harley, the sales assistant was very knowledgeable and informative about the brands I was considering. He w... See more
Company replied
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I visited the Tamworth store today, (16/9/26) with a view to purchasing new walking boots. Harley, the sales assistant was very knowledgeable and informative about the brands I was considering. He w... See more
Company replied
The positivity of the Tamworth store staff, stood out in my experience.Especially the young male assistant named Alan.He was very considerate and extremely pleasant and well mannered.Will use this... See more
Company replied
Though it is a small store there’s still plenty of choice and the staff were very helpful. Especially Alan and Matt who were constantly checking storage amounts in the back and answered any questions... See more
Company replied
Member of staff was there immediately at the collection point They were so polite, genuinely cheerful and couldn't do enough. A credit to your company. On the negative side, the store is very brig... See more
Company replied
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Written by the company

Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, United Kingdom
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matt was amazing he was so helpful and kind

Reply from GO Outdoors - Tamworth
I purchased a pair of Brasher boots in Jan 26 which had a faulty/damaged rubber protective strip. Staff member Joe G listened to my account without being dismissive and outlined the options available. He agreed that he would be able to deal with the matter there and then. He subsequently carried out a check and discovered that another pair was available in stock, and as a result replaced my faulty pair.
Joe is a credit to the company. He was knowledgeable and polite, and asked relevant questions pertaining to my use of the product .
I wish all retail staff were as professional and approachable as this gentleman. Please pass on my thanks .
Good service makes a huge difference, and I would not hesitate to recommend GoOutdoors customer relations.

Reply from GO Outdoors - Tamworth
Had a great experience today at Go Outdoors, I purchased a camping bed and Matt helped me out a lot by assisting me in taking one out and showing me how they can be assembled. I then tried out the bed and decided to purchase. Thanks so much for your help Matt ☺️ much appreciated! Will be back!

Reply from GO Outdoors - Tamworth
Excellent series and staff very helpful, thanks to Imogen at the Tamworth branch.

Reply from GO Outdoors - Tamworth
I walked in with no idea of what walking boots to buy for a 3 peaks challenge I have naively signed up for.
Matt asked if he could help and what my budget was to which explained/picked out a few best options for me. He had great knowledge around the different boots available.
After about 1 hour in the store and swapping about 7 pairs of boots off and on my feet. He helped choose out the pair that was best for me.
The staff/service were great!
Bring on the peaks!

Reply from GO Outdoors - Tamworth
We recently bought some boots from Matt. He was exceptional and very patient offering brilliant advice and taking extra care to ensure he maintained boundaries while still providing a personalized service. Matt had a superb attitude to his work and we would be happy to shop with him again.

Reply from GO Outdoors - Tamworth
Very nice person. Wasn’t rude or trying to rush us out or anything. Gave us tips on what to do and things like that. Very good service from Matt

Reply from GO Outdoors - Tamworth
Matt who served us was very helpful withe everything

Reply from GO Outdoors - Tamworth
Matt was really helpful earlier today, thank you.

Reply from GO Outdoors - Tamworth
I struggle to buy comfortable walking boots because of my exceptionally wide feet, but Jess H made it an absolute pleasure yesterday, she was cheerful, patient, and did not pressure me to buy& full of helpful advice, as a result I bought a very comfortable pair of Mendel boots & had a wonderful shopping experience , G. Stewart

Reply from GO Outdoors - Tamworth
Jacob was an absolute star. We asked him lots of questions as newbie camper vanners and he patiently talked us through our options to help us make a decision. So friendly and knowledgable. A real credit to the store. Thank you 🤗 xx

Reply from GO Outdoors - Tamworth
Harley was very knowledgeable and helped us find the perfect boots

Reply from GO Outdoors - Tamworth
Harley was very helpful and knowledgable about the hiking shoes. Would recommend.

Reply from GO Outdoors - Tamworth
We have problems finding an aqua pro garment for my wife as she is petite. We have looked for months with no success. Jess H at the Tamworth branch was excellent and spent time with us making helpful suggestions and showing excellent patience. In the end we found a garment that was a perfect fit, in the children’s section. Something never suggested before.
Excellent service and we are extremely grateful for her professionalism and patience with us. Thank you
Visit your branch in tamworth for lounger chair found a member of staff for help very helpful and friendly took chair down stairs she would have taken it to my car but I was only parked outside her name was Jess H very pleasant lady

Reply from GO Outdoors - Tamworth
Good service and competent individual. Asked if I needed help when I was looking and then stayed close by. Served me with a smile and politeness. Jess H did the store proud.

Reply from GO Outdoors - Tamworth
I went in to buy some new boots and Jess l the sales assistant was very helpful and patient as l tried on a few different styles and sizes, also Ioannis was very helpful when l wanted to try on some trousers and Joe when purchasing sunglasses, overall and very good experience, thank you

Reply from GO Outdoors - Tamworth
Great trip as always really helpful staff 👍 thank you Imogen

Reply from GO Outdoors - Tamworth
Great price great product and great customer service well pleased decided to renew my membership with go outdoors as there are great savings to make

Reply from GO Outdoors - Tamworth
Looking for a new pair of walking boots. The assistant Matt was very friendly, helpful and knowledgeable. Great price for a good set of boots and cashiers were very friendly as well.

Reply from GO Outdoors - Tamworth
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