We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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See what reviewers are saying
Good in store experience. The assistant Holly was particuarly helpful and friendly. Unfortunately my membership has not been activated properly when I have previously joined online, otherwise this wou... See more
Company replied
This branch had everything that I went in to purchase. So pleased as I have not had great experiences of stock availability locally. We were served by Holly who was very helpful, friendly and polite.... See more
Company replied
Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... See more
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #63 of 121 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
769 reviews
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What can I say about Tyler's help and…
What can I say about Tyler's help and support today, its was fantastic and welcoming, Tyler was such a positive young man, I was looking for a bag for my daughter for a trip she is going on and I had no idea what to get but Tyler explained it all for me , hes a credit to go outdoors when a lot of others his age ain't bothered , keep up the good work Tyler
17 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Laura
Laura, did amazing very helpful and helped get all my DofE equipment and was very nice!!
17 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very Welcoming & Helpful Staff 😊
I was served by Ed & Laura in the footwear department and both were very helpful and pleasant to talk too 😊 Ed was knowledgeable and was able to make good suggestions/recommendations for the requirements I needed for my walking shoes and made process very easy in finding the right one. Many thanks and will highly recommend visiting the Torquay store 👍
16 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Faith the sales assistant was the most…
Faith the sales assistant was the most helpful joyful person you could ever meet.
16 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store with helpful and pleasant staff.
The store is well laid out and the staff are very pleasant and helpful. Thank you Rick for helping me find the perfect walking shoe.
14 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great customer service
Great customer service. Rick was very very helpful and knowledgeable with what walking boots to choose. The staff are always very friendly.
8 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good prices and a store that knows the market
I needed to return an item to the Torquay store that didn’t fit. Asking Lewis on the till he was very helpful. When I explained that I wanted other items he kept my return to mark as an exchange against the new gear. Directed me to where I need to go and even asked another member of staff to come to help. All in all a very pleasant experienced from a shop and staff that know what they’re doing and understand the market.
9 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Impressed!
On entering the store, received a friendly & pleasant greeting from the member of staff stood there & so nabbed him (hadn’t realised he was the Manager!)
I had a couple of queries (a return & buying camping gas) where he was very helpful.
I was served at the till by Lewis who again was very helpful, friendly and with a positive attitude. Loved his style!
So nice to leave the store smiling and impressed with the excellent customer service. 10/10!
10 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
They are really helpful and kind in go…
They are really helpful and kind in go outdoors. Help us to find which bag was the best for what we were doing. And Tyler was really helpful
3 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Always a nice warm welcome
Always a nice warm welcome. Service is helpful with happy staff .
6 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Lovely Lewis!
Lovely staff! Served by Lewis - relaxed, helpful and smiling. Thank you!
5 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Rick exceeded my expectations today
Rick exceeded my expectations today! Thank you. I’m delighted with my purchase thank you for your expertise. Brilliant customer service
5 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Always welcomed with a smile at this…
Always welcomed with a smile at this store. All the staff are helpful and knowledgeable. Leon went above and beyond for us as he not only carried our gas bottle to the van for us, he helped us no end with the installation.
2 May 2026
Unprompted review
First time visiting the Torquay store…
First time visiting the Torquay store and Lewis D was very pleasant. Clearly a very friendly and hard worker. An asset to your team.
3 May 2026
Unprompted review
Reply from GO Outdoors - Torquay
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Go Outdoors experience
Friendly, knowledgeable staff. The member of staff who sold us a pair of hiking boots, owns five pair of his own.
Always on hand to help with products, or just to chat about hiking and camping exploits.
Competitively priced and very well stocked, too.
30 April 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and professional
Very friendly and professional, a Man called Matt even carried the tent to the car for us, he went above and beyond, excellent customer service
17 April 2026
Reply from GO Outdoors - Torquay
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Rick who helped me choose the right…
Rick who helped me choose the right boots for my requirements was very helpful and knowledgeable, and the prices were very reasonable. All round good experience.
29 April 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Just visited Go outdoors
Just visited Go outdoors. The service was great. Thank you to Lewis who made the experience very straightforward and was very pleasant and helpful
29 April 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff. Helped me to carry stuff as it was too much for me. Even helped to carry it to my car. Thank you.
Kudos to Tyler.
20 April 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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