We visited the Wakefield shop to buy items for our daughter's upcoming Duke of Edinburgh trip. We were assisted by a guy (Sorry I don't know his name) and a lady called Emily who were both fantastic.... See more
Company replied
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See what reviewers are saying
We went to the store searching for walking boots & a pair of walking trousers for my ten year old son, for his upcoming 3 peaks challenge football team fundraiser. After looking round we were assisted... See more
Company replied
Assisted by Ruth this morning, looking for a tent I found online and showing four in stock, sadly there were none on the shelf but, we found a similar tent that meets my requirements. Ruth and all t... See more
Company replied
Fantastic service. I went and got everything I needed for my sons first ever scout camping trip and the young man who helped went above and beyond to assist me. The lady who served me at the till (Kay... See more
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #62 of 120 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Wakefield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Hostingley Lane, Middlestown, WF4 4PZ, Wakefield, United Kingdom
- 01924 978026
4.8
Excellent
5k reviews
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Great staff
Went in clueless, but Emily was super helpful giving me recommendation for camping mats and a stove and helping me get the right gas off the top shelf! Got everything I needed and the equipment worked great for my first camping trip!
29 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wakefield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Customer Service 5*
Customer Service 5*
Not only did the staff collect my purchase from the shop floor, they also put it into my car .
Thank you Emma and Kirsty
9 July 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Amazing service from the staff at the…
Amazing service from the staff at the Wakefield store, especially Kev, Kayla, and Mya. Resolved an issue with a tent and my DofE leader membership.
Thank you so much
7 July 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Outstanding Service
My wife and I went seeking advice regarding our Berghaus pump for our Air Tent. Little did we know or expect the time, help and attention we got over such a simple item. Reece, (the Shop Manager) certainly went above and beyond, leaving us in no doubt that his actions deserves recognition.
Great Customer Service and would certainly recommend this Branch. That one simple gesture gives me faith in knowing they really do know how to take care of their Customers
6 July 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
All of the staff were extremely helpful…
All of the staff were extremely helpful and friendly especially the female supervisor at the checkout and also a lady called Ruth who searched all of the trousers for the size we needed, she even went and looked in the store room. Very pleasant experience. X
5 July 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
A well laid out store
A well laid out store, able to go straight to what I wanted. Very helpful assistant in Mya when renewing my membership. The car park could do with some pothole repairs though.
5 July 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Always a good store for our outdoor…
Always a good store for our outdoor gear. Helpful staff, served by Mya this time and she was very helpful and patient.
14 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Had a bike to work voucher and bought…
Had a bike to work voucher and bought an e-bike plus a few bits and bobs but a great thanks and patience from rob who assisted me 🚵♂️ been on the bike any great up to now
2 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
We were served by Ruth
We were served by Ruth. Ruth went above and beyond. As always very helpful and pleasant to deal with. Nothing too much trouble. Thanks Ruth :-)
1 July 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great place if need help choosing tent
Great place to visit for looking for a tent, really helps in decision making to see them erected.
Staff were really helpful on our visit finding what we needed.
29 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful
On arrival I was approached by Ruth to see if I needed any help. No thank you. I'm only looking but then I couldn't find what I was looking for. So I asked Ruth for help and she located all the items I was interested in and help me decide what was the best option. I really appreciated her help. Thanks Ruth!
28 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Staff are always helpful and welcoming
Staff are always helpful and welcoming. Was served at the till by Ruth who was very friendly and patient with us
28 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Exceptional customer service from Emily!
Emily provided exceptional customer service while helping me choose clothes for a recent holiday to the Peak District. Her knowledge was outstanding and every item she recommended was perfect for the trip. Thank you Emily, for your fantastic advice and excellent service!
30 May 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Very happy with the help and service…
Very happy with the help and service from Emily. She took us to what he needed. Excellent service. Thanks
27 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Got a pair of sandals in August 25 went…
Got a pair of sandals in August 25 went on holiday June 26 sandals started cutting into foot had a look at sandals on right on something was sticking out and cutting into my foot.
Took back to go outdoors on 25 June 26 spoke to Ken who said couldn't do any thing because they had been worn. I had only worn for under two weeks .After pointing out merrel 1 year guarantee he had a couldn't care less attitude and made a sarcastic remark when walking out.I don't expect anything will be done about this so I will be getting in contact with the manufacturer as well.
25 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
We appreciate you taking the time to share your review with us.
We are sorry to hear that you are experiencing issues with the sandals you purchased from us. To allow us to investigate this further for you we have reached out to you via Trustpilot to request your contact details. We would appreciate it if you could respond at your earliest convenience.
Kind regards
Go Outdoors Customer Care Team
Excellent service from Emily who…
Excellent service from Emily who pointed out an offer that I had missed. Staff were very pleasant despite the fact that they were clearly suffering in the heat as there appeared to be no air conditioning in the store.
26 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I was served by a staff member called…Emily
I was served by a staff member called Emily. She gave great advice and spent time in discussing my needs in terms of gear. She was polite and ensured I got what I needed.
19 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great
Great
Found everything we needed a c Kaya at the till was amazing and helpful
22 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Friendly staff, great prices!
The staff that served us were really helpful and friendly. Go outdoors have competitive prices and loads of stock.
Emma, on the till, was lovely. We'll be back! Thanks
19 June 2026
Unprompted review
Reply from GO Outdoors - Wakefield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
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