GO Outdoors - Wolverhampton Reviews 

2,674
TrustScore 5 out of 5

4.8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Got what I needed from the store - even though the website indicated that they no longer stocked this item. We didn't need advice on this occasion but the staff in the Wolverhampton branch are always... See more

Company replied

Rated 3 out of 5 stars

The store didn’t look much different from visiting a few weeks ago. We arrived early to claim a goodie bag as well as to buy some camping gear but we were apparently too late for the goodie bag. It wa... See more

Company replied

Rated 5 out of 5 stars

My experience with go outdoors is always good . I find the store well presenable people helpful and pleasurable. And ewan today was lovely to talk too and helped us really well thank you.

Company replied

Rated 5 out of 5 stars

You had what we were looking for and John who served up was extremely helpful giving advice on what to do with our purchase before we actually use it.

Company replied


Company details

  1. #56 of 79 best companies in Camping Shop
  2. #56 of 130 best companies in Activewear shop
  3. #59 of 95 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #6 of 7 best companies in Horse-Riding Service
  6. #22 of 39 best companies in Running Shop

About GO Outdoors - Wolverhampton

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom

  • 01902 907455

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(2,674)

34,486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Camping gear

You had what we were looking for and John who served up was extremely helpful giving advice on what to do with our purchase before we actually use it.

24 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastic service

I had brilliant service today from Vicky, Brandon and Jo. They were so helpful to me when I went in very late in the day to buy a new roofbox. They all definitely went above and beyond and I am so grateful for their help. Thank you :-)

22 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My experience with go outdoors is good…

My experience with go outdoors is always good . I find the store well presenable people helpful and pleasurable.
And ewan today was lovely to talk too and helped us really well thank you.

22 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff and Tanita at Go Outdoors Wolverhampton…

The staff at Go Outdoors Wolverhampton are always really helpful and go above and beyond - today was no different - from the man who helped us find the right leisure battery to Tanita on the tills who swiftly sorted out the issue we had with our DofE card - thank you!

21 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Served by Tanita went above and beyond…

Served by Tanita went above and beyond to get all we needed

19 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Mell, Abby

Mell, very helpful in helping me chose the right sandal and Abby for a quick checkout. Thanks.

18 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service from Abiy

Great customer service from Abiy, very helpful and really friendly

11 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Excellent service

Delivery was fast customer service was good

1 July 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Best customer service ever

When we went into the store we asked one of the sales people where we could find the zempire tm v2 air tent he was extremely knowledgeable and helpful, I didn’t catch his name , we asked his advice as we are also after a good airbed , we purchased the zempire twin , and a few other bits
The sales people at the till , Tanita and Denton were also extremely helpful this is why we always shop with go outdoors

7 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We really appreciated Denton’s…

We really appreciated Denton’s assistance when purchasing our new Berghaus 600XL air tent. Very helpful and helped us with our discount code. We walked away very satisfied customers!

6 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went out looking for a tent

Went out looking for a tent, mainly to look see what was available. Found a staff member (Ade) and asked for advise. He was pure gold, asked what we needed wanted it to do, etc…. And guided us like a pro, right down to the tiny details that made a big difference. Put up with endless questions but still came up trumps with clear reason why certain products, although similar in appearance would work better in our set up.
When it came to pay Abiy got the job of processing our shopping as her till accepted cash when the rest was card, Abiy has a wicked sense of humour and was an absolute delight to deal with, infact all the staff I came into contact with were mega helpful, cheerful and genuinely wanted to help.
This level of quality of staff interaction was probably the best I’ve ever experienced, the Wolverhampton branch really is the bees knees. Head offices take note, score this branch 11/10, put all the staff on Santa’s list for a Christmas bonus, they deserve it. A+++

5 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lots of stock - great service from the staff.

Got what I needed from the store - even though the website indicated that they no longer stocked this item. We didn't need advice on this occasion but the staff in the Wolverhampton branch are always on hand to assist with more complex purchases, e.g hiking boots. Our only contact on this visit was with Ryan on checkout who was friendly, polite and efficient.

2 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff to assist me

2 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Sabrina.

Sabrina.
Dealt efficiently with our returns.
Very friendly and professional

1 July 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Top help and advice from Ade

Ade was fantastic in helping with some broken (vintage!) tent poles. Showed me the suitable replacements and how to fix them, with bonus advice on emergency repairs. Really knowledgeable, thank you again.

28 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

At the checkout the young lad (Jashan)

At the checkout the young lad (Jashan), I think that's the correct name. He was very friendly and helpful making some polite conversation, which I thought was excellent customer practice. Well done.

27 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

The sales assistant was great

The sales assistant was great. Friendly and helpful. What didn’t help was my membership number wasn’t recognised but he dealt with it fine.

27 June 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely staff

Didn't get the ladies name, but she had blonde hair and glasses. She helped us find our son a nice pair of walking boots in the right size and was very approachable and chatty. Lovely lady. Also want to give a shout out to Jashan, who served us at the till. He was very polite and even helped me dispose of a big box for recycling. Overall a very nice experience, 10/10.

26 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

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