Schock Logistics, Inc. Reviews 552

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service...promptly returned a very affordable estimate, driver was courteous and called the day before to set up a pick up time. Driver arrived on time and carefully loaded up the equipment. I... See more

Rated 5 out of 5 stars

It has been a while since we had to actually ship equipment out in this method. Picking up right where we left off, "Super Easy Experience" from start to finish. Always quick with quotes, invoice, a... See more

Company replied

Rated 4 out of 5 stars

I felt like they were very rough loading the machine onto the dolly. That is why I took photos as they were doing it! Also, my mom walked outside and heard the two men arguing in the truck bed as they... See more

Company replied

Rated 5 out of 5 stars

Schock Logistics is the only freight carrier I use for my copier lease returns. They are reliable, fast and courteous. If there is ever a problem, they take ownership and fix it without hesitatio... See more

Company replied

Company details

  1. Computer Accessories Shop

About Schock Logistics, Inc.

Information provided by various external sources

Schock Logistics is on the cutting edge of change in America. We help corporations de-install, data secure, and ship high-value electronics throughout the country. Our particular focus is office and medical equipment.

Founded in 1992, Schock Logistics has nearly two decades of experience with the following:

Onsite De-Installation and packing of your equipment with condition reports.

Onsite Data Security wipe of your sensitive hard drives, network cards, and fax boards.

Air-ride Shipping of your valuable electronics throughout the United States.

Follow up services such as: satellite tracking, freight reports, inventory storage, revenue sharing, and more.

Started in the garage of Silicon Valley expatriate, Spencer Schock, the company and has grown 15-fold over the years. We now serve hundreds of copier dealers nationwide, national banks, national leasing organizations, Fortune 500 companies, and thousands of small businesses each year. The company is committed to utilizing the latest technology and innovative ideas to service your account.

Most freight carriers in our industry are limited by their fleet size and schedule; this puts your shipment at risk. Schock Logistics, by contrast, partners with twenty proven carriers to create unmatched coverage and flexibility nationwide. We have thousands of trucks ready to service your account.

The company is rigorous and uncompromising in its choice of employees and carriers. Each is monitored daily for integrity, professionalism, and productivity. The result is great service, fast transit times, and competitive pricing.

Our mission is to improve your record as a freight manager. For us, that is what is fun and inspiring!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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Rated 4 out of 5 stars

Communication fantastic but a rough in loading machine

I felt like they were very rough loading the machine onto the dolly. That is why I took photos as they were doing it! Also, my mom walked outside and heard the two men arguing in the truck bed as they were loading and getting ready to pull off, just unprofessional to be arguing in a silent residential community. Communication before and after was fantastic.

6 May 2024
Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Hi, OC: I am sorry the men were rough with the machine and then argued over how to load the equipment best. We will talk with their supervisor. I glad everything else worked out well and again my apologies. Thank you! Spencer Schock

Rated 2 out of 5 stars

No response to pick up date

No response to pick up date, freight still waiting to leave.

18 April 2024
Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Hi, Judy: I am researching this now. Spencer Schock

Scheduled for pick up tomorrow. SS

Rated 5 out of 5 stars

Schock Logistics is the only freight…

Schock Logistics is the only freight carrier I use for my copier lease returns. They are reliable, fast and courteous. If there is ever a problem, they take ownership and fix it without hesitation. This is the kind of partner I like to do business with. I have been doing business with Schock for over 10 years and I highly recommend them for all our freight requirements.

Al Long
Signa Digital Solutions

2 April 2024
Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Thank you for your business, Al!

Rated 5 out of 5 stars

Couldn't have gone better.

Great communication for scheduling to pick up the machine. The driver was on time, and very friendly. He took the equipment and it could not have gone more smoothly. We would absolutely use this company again for shipping our office equipment.

3 April 2024
Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Thank you for your business, Kay! Spencer Schock

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Always willing to help with our freight request.

15 March 2024
Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Thank you for your survey. I will pass this on to the troops! Spencer Schock

Rated 5 out of 5 stars

DEPENDABLE

Schock is consistent w/ the way they deliver our equipment. Very dependable & always reliable that's why we continue to do business w/ Schock!!!

14 February 2024
Schock Logistics, Inc. logo

Reply from Schock Logistics, Inc.

Thank you, Joe! I will pass this along to the troops! Spencer Schock

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