AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... See more
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See what reviewers are saying
Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... See more
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... See more
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... See more
Company details
Written by the company
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Contact info
Christchurch, New Zealand
- order@grabstore.co.nz
- www.grabstore.co.nz
3.0
Average
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does the trick
Yeah they were alright, I have bought off here a few times and had no issues. Fairly quick shipping and easy to navigate website. Cheers.
1 November 2023
The delivery was fast and reliable
The delivery was fast and reliable, and customer service answered very quickly about my questions very quickly. Thanks
30 October 2023
Great Experience
The products were exactly as described, they were dispatched promptly...Excellent pricing and service Thank you.
27 September 2023
Review for gaming chair and desk
Hi there, received packages on separate dates when both as 1. The chair also had a rip. Possibly by manufacturer or post.
3 October 2023
Reply from Grabstore
Hi, sorry to hear about this, as per email please send us photo so we can process your request for the claim. Thanks
No customer service
Issue with product bought and no resolution from Grabstore
They ask for you to supply video and photos of issue and when you send them they just ghost you
Dont deal with them as there customer service doesnt exist
Buyer beware
Warranty doesnt exist
6 October 2023
Unprompted review
Reply from Grabstore
Hi Greg, Sorry to hear about this, can you please contact us via e-mail with order number so we can investigate as we are trying to find your case but as no order number provided so we can not find it.
Quick easy ordering and delivery
Quick easy ordering and delivery and product was exactly what I needed
30 September 2023
Purchased first via The Warehouse web…
Purchased first via The Warehouse web site. Incorrect item sent and wasn't refunded postage costs. Then purchased direct. Velcro is hopeless on item.
24 September 2023
Reply from Grabstore
Apologies for the inconvenience you had, we can send you a new one so please let me know if this can work for you.
Frustrating Experience
1, Got a faulty item.
2, Wrong replacement sent.
3, Sent wrong item back but have not received a replacement.
4, A week later I'm till waiting for a replacement
31 August 2023
Quick and easy trade fast delivery
Quick and easy trade fast delivery. Competitive pricing. Will shop again
31 August 2023
I wish I could come and pick things up
I wish I could come and pick things up, rather than always paying a freight charge
27 August 2023
Reply from Grabstore
Hi Mike, Thank you for your order, as we only selling online and do not have store so can not allow pick up, we only charge minimal shipping fees on our website. Thanks
what a lie!
I bought an item and the received an email telling me that it was already shipped and on it’s way. then they emailed me again saying that my order was missed and they don’t have stock!
7 August 2023
Unprompted review
Reply from Grabstore
Sorry about this, can you please send us your order number so we an find your order in our system and investigate, what was issue.
Good follow up service for a return
Quickly delivered goods. UNfortunately I ordered the wrong model but they allowed a return for full refund and sorted it quickly.
27 July 2023
Reply from Grabstore
Thank you for your feedback
Reply from Grabstore
Thank you for your feedback
Reply from Grabstore
Thank you for your feedback
Reply from Grabstore
Thank you for your feedback
Reply from Grabstore
Thank you for your feedback
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