Grabstore Reviews 

208
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... See more

Rated 1 out of 5 stars

Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... See more

Rated 4 out of 5 stars

Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... See more

Rated 5 out of 5 stars

As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... See more

Company details

  1. Online marketplace

Written by the company

Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.


Contact info

3.0

Average

TrustScore 3 out of 5

208 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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3.0

All reviews

(208)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

First time experience I had I found no…

First time experience I had I found no problem with the info of the product. The only thing I have experience with the massager is that it is uncomfortable and the lead comes out all the time when on. I can't move very far.

27 June 2023
Grabstore logo

Reply from Grabstore

Thank you for your feedback

Rated 1 out of 5 stars

2 items were missing

2 items were missing. I emailed you, but you have not replied. I cannot use the panels without the controllers, which was part of the order. In other words, the solar panels are useless without the controllers, which was part of the order.
16th June.
The missing items have been sent and received. Thank you very much.

8 June 2023
Grabstore logo

Reply from Grabstore

Hello Louise Pearce,

Apologies for the inconvenience but we have already sent your missing item please find the tracking number, and please change your review if possible
https://www.nzpost.co.nz/tools/tracking?trackid=4545930055425301CHC001JN

Rated 1 out of 5 stars

About what you'd expect

About what you'd expect from this sort of distributor of random tat.

30 April 2023
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Reply from Grabstore

Hi, can you please contact us on order@grabstore.co.nz about issue if you have as we can not see any email conversation abut any issue.

Rated 4 out of 5 stars

It's a nice set of drawers

It's a nice set of drawers, just annoying that I didn't check the depth of the drawers themselves as the drawers don't fill the space.
Pleased with how they look and function. Easy to put together too.

20 April 2023
Grabstore logo

Reply from Grabstore

Thank you for your review

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