GCP - Grand City Property Reviews 

The team at GCP are amazing. Sandrel Roban (the property manager) in particular is really helpful and always responds swiftly/ensure issues raised are cleared quickly. Many thanks to the GCP team.

Quick responds to emergencies and very high on maintenance and security.

Bad company. Avoid renting with them. So many things are wrong that I will not even bother to say them. I don't understand why a landlord would work with such a bad company... I just can't.

The most terribly company I have dealt with. Avoid at all costs! They are Claiming damage that was already present at a property when I sent them evidence of it when I first moved in. It wasn’t a lot of money however the principle is that they are effectively stealing! After reading other people’s reviews it’s shows this hasn’t been the first time and won’t be the last! If it was a worthy amount I would have taken them to a tribunal.

Very bad experience with Mehmet Akbal about a property in Herzogenrath.
Mr Akbal doesn't answer phone or E-Mail. We had a serious agreement about a property rent and there was the suprise with an extra € 500,00 costs. A word is nothing for Mehmet Akbal.
So please be carefull!!!!!!!

My experience with GCP Property Management has been nothing short of a nightmare. I vacated my property on March 30th, and despite having a check-in inventory clearly documenting the pre-existing condition of the apartment, they are attempting to charge me for these very damages and are currently holding my entire deposit of £1644.

What's even more frustrating is their complete lack of communication. My emails requesting clarification and referencing the check-in inventory have gone unanswered. It feels like they are deliberately ignoring my attempts to resolve this issue.

To be asked to pay for damages that were present before I even moved in is outrageous. The check-in inventory serves as clear evidence, and their refusal to acknowledge this, coupled with their silence, is unprofessional and frankly, feels like an attempt to unfairly withhold my deposit.

I would strongly advise anyone considering renting a property managed by GCP Property Management to proceed with extreme caution and ensure every single detail of the property's condition is meticulously documented with photographic evidence upon move-in. Based on my experience, they seem to operate with a blatant disregard for tenant rights and basic communication. I am now being forced to explore further avenues to reclaim my rightfully owed deposit.

The toilet lights were not workable which looked like caused of dripping. The property manager emailed that £30-50 material fee would be imposed. However, £300 was charged after fixed. The one who fixed the light said it was an aging issue. Lighting device were too old (I only lived in the apartment for 10 months). I agreed to pay said material fee, however, they used me to pay for their facility fee. Totally ridiculous!

on move in, i was provided with the wrong key for the storage room. I was told that a new one would be organised soon. That was June 2024. I have contacted them several times, and each time I am told to be patient, then after a few months they close the case without doing anything or communication with me. The phones for the service centre are always switched off every time I try to call, and the property manager doesn't answer her phone.

When I moved in last year they provided me with a wrong electricity meter number. This I just found out when I got a request of an immense additional payment by my energy provider in June this year since I am paying somebody else's consumption.
Since then I try to resolve this problem but they do not help me at all - they ignore all my calls and all my mails - no answers, no support from their side.

This company does not maintain their buildings at all. It takes months to get something fixed in the apartment and even then, usually they do not solve the problem. Very expensive rent for a very poorly maintained building.