granitefinance.co.uk Reviews 

I received brilliant service today from Paddy. Very kind and helpful. Treated me with respect and was extremely accommodating. A credit to the company.

Emily listened to my problem and did her very best to help me. She listened and worked out the best way forward for me.

Amazing customer service from Lily today. She helped me with a payment and was so kind on the phone.

Very easy to understand 'and all resolved in a minute.

Great service. Quickly and helpful service.
Thanks for your help again.

The team member Lewis was very helpful and friendly and helped me with my problem

Courtney helped me a great deal tried numerous times and was very patient stayed online with me trying to resolve a payment matter and even gave me call back just to rensure everything went through superstar thank you

Chloe was great helped with my concern professional and put me at ease

I had great service when speaking with Daniel this morning. I called up to change my direct debit date and he sorted it straight away and couldn’t help me enough, very polite. Great customer service thankyou.

Very friendly cared about my circumstances

Leanne has been amazing this morning! Prior to the call I was very worried and unsure of the support I’d get, but Leanne was very supportive and advised well. I was content with the call and was left calm and not worried at all. Thank you Leanne

I recently had an issue with my policy, and the customer support I received was genuinely outstanding from start to finish. Dealing with insurance issues can easily become frustrating, but Aaron and Dylan made the entire experience seamless and stress-free.

​Both of them were remarkably understanding, taking the time to listen to my concerns without rushing me. Their work ethic and dedication truly stood out—they followed through on every detail, kept me updated throughout the process, and worked tirelessly until my issue was completely resolved.

​It is rare to find customer service this attentive, competent, and genuinely caring. Aaron and Dylan are a massive asset to the company, and thanks to their hard work, I highly recommend this insurance provider to anyone looking for reliable support.

Today I spoke with Daniel. I had a financial difficulty. He was very helpful he explained everything very clearly. Thank you Daniel.

Lilly made my experience today what a pleasure to speak to such a helpful individual

I received excellent customer service from Granite Finance today over the phone, and I would especially like to thank Liam.

Liam was absolutely amazing — kind, caring, professional, and very helpful. She took the time to listen to me, understand my situation, and explain everything clearly. I really appreciated her patience and the way she genuinely cared about helping me.

It was a pleasure speaking with her, and she made the whole experience so much easier and more positive.

Thank you, Liam, for your excellent service today. You are a real credit to Granite Finance!

Exellent customer service.
Polite way of explanation.
Very kind.
Very promising.
Very special character.

Amazing agent on the line helped me out a lot I had to much stress about insurance payments and he helped me amazing worker !

Not a problem at all with the customer service staff, who are as people say delightful. The system itself however is dreadful, not allowed to make payments until certain days have passed, unable to update direct debits. They make things incredibly difficult for seemingly no reason at all and will be praying that whoever I make my insurer next does not use these lot for their finance.

She’s helping so much

It was smashing