Great Value Holidays Reviews 120

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, with many highlighting that the holidays exceeded their expectations. People frequently mention the superb locations and accommodations, often describing them as terrific, spotlessly clean, and well-situated. The service and staff also receive high praise for being friendly, helpful, and efficient, ensuring a smooth and enjoyable experience for most travelers. However, some customers also noted occasional issues, such as flight delays impacting car rental pick-up, or certain hotel amenities being closed for maintenance. A few other people also felt that some hotel rooms were small or lacked adequate lighting, and some excursions were difficult to access due to limited shuttle services or closures on specific days.

What people talk about most

Holidays

Users describe positive interactions with holidays, frequently highlighting excellent value for money and... See more

Location

Customers consistently note positive experiences with location, often describing it as great, terrific, and... See more

Value for money

Reviewers consistently express high satisfaction with the value for money. Many customers describe their... See more

Service

Customers had positive experiences with service. Reviewers frequently praised the excellent and impressive... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Great experience from booking, to travel, to the superb hotel. My daughter and I booked a wellness getaway to Montenegro through Great Value holidays and it certainly was...great value! Brand new w... See more

Company replied

Rated 5 out of 5 stars

A great holiday. Everything went smoothly thanks to the comprehensive documentation and instructions issued by Great Value Holidays, which arrived with us in plenty of time prior to departure. The l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied


Company details

  1. #104 of 149 best companies in Tour operator
  2. #30 of 34 best companies in Cultural tours provider
  3. #33 of 38 best companies in Tour Agent
  4. #142 of 202 best companies in Travel agent
  5. #50 of 99 best companies in Travel deals

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, faultless service, thanks so much for a lovely holiday.

19 April 2026
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Reply from Great Value Holidays

Thank you so much for your kind remarks.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Actual great value holidays

Actual great value holidays, reality matched expectation and descriptions, decent website that gives you lots of info and updates.

26 April 2026
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Reply from Great Value Holidays

Martin: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Small family owned hotel

Small family owned hotel, where the staff couldn't do enough for you, to make your stay memorable.
It was a little isolated, but for a weeks stay where we were wanting to relax, it was ideal.

23 April 2026
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Reply from Great Value Holidays

Miss Crossley: Thank you for taking the time to share your feedback.

We look forward to assisting you with future holidays.

Regards: Great Value Holidays

Rated 5 out of 5 stars

Very helpful & attentive staff

Very helpful & attentive staff, a beautiful location, great amenities & excellent food. A lovely break!

24 April 2026
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Reply from Great Value Holidays

MK: Thanks for your feedback! We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Nothing went wrong👍

Nothing went wrong👍 . Hotel acceptable but evening meal service compressed into one hour from 8:00 to 9:00 was unnecessarily rushed, very unItalian and ridiculous. The food itself, despite flowery description, was OK but bland /tasteless. Whereas the breakfast was good. The trip to lemoncello producer was simply a visit to a tourist shop in town where no one spoke English, so no explanation of anything! Suggest this is rebranded or better still, dropped.

17 April 2026
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Reply from Great Value Holidays

Michael: Thank you so much for taking the time to share your valuable feedback. Please be assured that we have shared it with our team for their information.

We happy that, overall, nothing went wrong!

Best regards: Great Value Vacations

Rated 5 out of 5 stars

Very good experience

Everything was well organised and went smoothly. Company very helpful. Great value for money holiday. Would definitely use again.

16 April 2026
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Reply from Great Value Holidays

Davina: Thank you for your great review! We are happy that everything went well and we look forward to welcoming on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

stunning location in Tuscan…

stunning location in Tuscan countryside, everything went well. would go again.

22 April 2026
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Reply from Great Value Holidays

Antony: Thanks for sharing your experience!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Hotel lovely and welcoming

Hotel lovely and welcoming. All transfers worked perfectly on time. Lovely island lots to see and do

21 April 2026
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Reply from Great Value Holidays

Vivb: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Value Holidays

Great Value Holidays, as the name implies it was indeed a great value holiday. The location and hotel were superb, the only thing that could of been better was some of the admin. But all in all 5 stars.

21 April 2026
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Reply from Great Value Holidays

Robert: Thank you for sharing your feedback. We're happy to hear that, overall, your holiday was a success.

We look forward to assisting you with future travel plans!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great break

Great break, great hotel!

20 April 2026
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Reply from Great Value Holidays

C Lloyd: Thanks for your review!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A spur of the moment last minute…

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, looks good but never used them before? So we took the plunge and did and no regrets. Amazing value, 4 star hotel, all inclusive, transfers, sea view, flights. We would definitely use them again and they certainly lived up to their name.

15 April 2026
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Reply from Great Value Holidays

Martin: Thank you for your review. We're happy to hear that we were able to accommodate you last minute!

Looking forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Holiday in Montenegro Trip was excellent value for money

Trip was excellent value for money, we really enjoyed our stay Siro Boka Place, the only let down was with the taxi service you used for our private transfers.

10 April 2026
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Reply from Great Value Holidays

Dave: Thank you for sharing your feedback which you had previously shared with our customer service team. Please be assured that we have also shared this with our product team for their information.

We're glad that, overall, your holiday was a success and you felt it was a good value for the money.

We look forward to welcoming you again.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Very enjoyable holiday.

Very enjoyable holiday.
Hotel was excellent, staff amazing and food really good.
Transfer was very efficient.
Would highly recommend.

18 April 2026
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Reply from Great Value Holidays

Mr. Ireland: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A great place for a short relaxing break

I went with some friends for a 4 night break at the Siro Boka Place hotel in Montenegro. We had a lovely time, great location, the hotel facilities were amazing, the staff so friendly & helpful, everything was perfect!

17 April 2026
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Reply from Great Value Holidays

Eileen: Thanks so much for your review.

We're happy to hear that your holiday was a success and we look forward to welcoming you and your friends on another one soon!

Best regards: Great Value Holidays

Rated 1 out of 5 stars

Costly delays!

Our accommodation was in Tuscan countryside an hour and a half from Pisa airport. The flight was delayed by 2hours 20 minutes arriving after the car hire rental (which was included in the package) had closed! Consequently we had to pay for a hotel in Pisa in order to be able to pick up the car the next day. The options for flights should have taken into a fit into account they possibility of delay based around the three hour consumer rights window that applies to airlines. If this has been done then the airline would’ve been responsible for cost of our additional nights accommodation

11 April 2026
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Reply from Great Value Holidays

Dear Ian:

Thank you for taking the time to share your feedback. We’re sorry to hear about the flight delays you experienced. While we understand how frustrating this can be, such circumstances are unfortunately beyond our control.

We appreciate your suggestion; however, it would not be feasible or practical to plan holidays around the possibility of flight disruptions.

We do hope that, despite this issue, you were able to enjoy your holiday overall and we welcome you to rate your experience on that.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great holiday

We had a great holiday to Rhodes. Everything was online and mostly very easy to do. I had one query and I called and was given very good answers so I would definitely use this company again. Thank you!

8 April 2026
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Reply from Great Value Holidays

Jane: Thank you for taking the time to share your experience.

We are happy to hear that your holiday was a success and we look forward to welcoming you back.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

I have booked 2 holidays through Great…

I have booked 2 holidays through Great Value holidays and both have been brilliant. Could not have asked for better. Will book with them again.

14 April 2026
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Reply from Great Value Holidays

Trixie: Thanks for your review and for your repeat business!

We look forward to welcoming you on your next holiday!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Montenegro. Siro hotel Tivit…

We chose the holiday through Great Value Holidays. Excellent communication and information. The hotel was lovely (Siro) in the middle of the port town Tivit. Beautiful hotel, modern and very clean. Food was fantastic. 10 minutes from the airport. A taxi should cost no more than 20 euros. Public transport is great. You can get to most resorts from 2-6 euros per person. The people are lovely and friendly. Will definitely be going back.
Food is roughly the same price as UK. The quality is a lot better. Beer 4 euros and a glass of wine anything from 2 - 7 euros.

11 April 2026
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Reply from Great Value Holidays

Paul: Thank you for taking the time to share your feedback. We're happy to hear that, overall, your holiday was a success.

We looking forward to welcoming you on your next adventure!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Travel Agent

We used Great Value Holidays for the first time to book a trip to Gibraltar. The booking process was easy and the price was excellent. The holiday itself went very smoothly and was exactly as described. We will definitely use Great Value Holidays again.

29 March 2026
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Reply from Great Value Holidays

Kathryn: Thank you for taking the time to share your feedback which we have also shared with our team for their information.

We look forward to assisting you with your next holiday!

Best regards: Great Value Holidays

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