Great Value Holidays Reviews 125

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, with many highlighting that the holidays exceeded their expectations. People frequently mention the superb locations and accommodations, often describing them as terrific, spotlessly clean, and well-situated. The service and staff also receive high praise for being friendly, helpful, and efficient, ensuring a smooth and enjoyable experience for most travelers. However, some customers also noted occasional issues, such as flight delays impacting car rental pick-up, or certain hotel amenities being closed for maintenance. A few other people also felt that some hotel rooms were small or lacked adequate lighting, and some excursions were difficult to access due to limited shuttle services or closures on specific days.

What people talk about most

Holidays

Users describe positive interactions with holidays, frequently highlighting excellent value for money and... See more

Location

Customers consistently note positive experiences with location, often describing it as great, terrific, and... See more

Value for money

Reviewers consistently express high satisfaction with the value for money. Many customers describe their... See more

Service

Customers had positive experiences with service. Reviewers frequently praised the excellent and impressive... See more

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Great experience from booking, to travel, to the superb hotel. My daughter and I booked a wellness getaway to Montenegro through Great Value holidays and it certainly was...great value! Brand new w... See more

Company replied

Rated 5 out of 5 stars

A great holiday. Everything went smoothly thanks to the comprehensive documentation and instructions issued by Great Value Holidays, which arrived with us in plenty of time prior to departure. The l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied


Company details

  1. #102 of 150 best companies in Tour operator
  2. #30 of 34 best companies in Cultural tours provider
  3. #33 of 39 best companies in Tour Agent
  4. #140 of 203 best companies in Travel agent
  5. #49 of 99 best companies in Travel deals

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Costly delays!

Our accommodation was in Tuscan countryside an hour and a half from Pisa airport. The flight was delayed by 2hours 20 minutes arriving after the car hire rental (which was included in the package) had closed! Consequently we had to pay for a hotel in Pisa in order to be able to pick up the car the next day. The options for flights should have taken into a fit into account they possibility of delay based around the three hour consumer rights window that applies to airlines. If this has been done then the airline would’ve been responsible for cost of our additional nights accommodation

11 April 2026
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Reply from Great Value Holidays

Dear Ian:

Thank you for taking the time to share your feedback. We’re sorry to hear about the flight delays you experienced. While we understand how frustrating this can be, such circumstances are unfortunately beyond our control.

We appreciate your suggestion; however, it would not be feasible or practical to plan holidays around the possibility of flight disruptions.

We do hope that, despite this issue, you were able to enjoy your holiday overall and we welcome you to rate your experience on that.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great holiday

We had a great holiday to Rhodes. Everything was online and mostly very easy to do. I had one query and I called and was given very good answers so I would definitely use this company again. Thank you!

8 April 2026
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Reply from Great Value Holidays

Jane: Thank you for taking the time to share your experience.

We are happy to hear that your holiday was a success and we look forward to welcoming you back.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

I have booked 2 holidays through Great…

I have booked 2 holidays through Great Value holidays and both have been brilliant. Could not have asked for better. Will book with them again.

14 April 2026
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Reply from Great Value Holidays

Trixie: Thanks for your review and for your repeat business!

We look forward to welcoming you on your next holiday!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Montenegro. Siro hotel Tivit…

We chose the holiday through Great Value Holidays. Excellent communication and information. The hotel was lovely (Siro) in the middle of the port town Tivit. Beautiful hotel, modern and very clean. Food was fantastic. 10 minutes from the airport. A taxi should cost no more than 20 euros. Public transport is great. You can get to most resorts from 2-6 euros per person. The people are lovely and friendly. Will definitely be going back.
Food is roughly the same price as UK. The quality is a lot better. Beer 4 euros and a glass of wine anything from 2 - 7 euros.

11 April 2026
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Reply from Great Value Holidays

Paul: Thank you for taking the time to share your feedback. We're happy to hear that, overall, your holiday was a success.

We looking forward to welcoming you on your next adventure!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great Travel Agent

We used Great Value Holidays for the first time to book a trip to Gibraltar. The booking process was easy and the price was excellent. The holiday itself went very smoothly and was exactly as described. We will definitely use Great Value Holidays again.

29 March 2026
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Reply from Great Value Holidays

Kathryn: Thank you for taking the time to share your feedback which we have also shared with our team for their information.

We look forward to assisting you with your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fabulous holiday, exactly as described

We booked a Great Value Holidays deal through Travelzoo. Everything went well and the holiday was superb. Siro Boka Hotel in Montenegro was definitely a five stay experience. Thank you!

30 March 2026
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Reply from Great Value Holidays

Tricia: Thank you for taking the time to share your feedback. We're happy to hear that everything went well and we look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Highly recommend

From the start to the end of our holiday was first rate.

27 March 2026
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Reply from Great Value Holidays

Derrick: Thank you for taking the time to share your experience.

We look forward to assisting you with future holiday plans.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent trip

26 March 2026
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Reply from Great Value Holidays

Mrs. Butler: Thanks for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Everything was so well organised with…

Everything was so well organised with the transfers working perfectly and a super hotel. The booking staff could not have been more helpful. They answered the phone so quickly and sorted out a problem that I had created very quickly.

31 March 2026
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Reply from Great Value Holidays

Clive: Thanks for taking the time to share your experience.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent from start to finish best…

Excellent from start to finish best mini break had

30 March 2026
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Reply from Great Value Holidays

Mr. Weaver: Thanks for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Vacations

Rated 4 out of 5 stars

Our 5 day break was very successful

Our 5 day break was very successful, 2 very good hotels, a little more advice as to how far the metro was etc would have been helpful.
A small hiccup was rectified satisfactorily.

19 March 2026
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Reply from Great Value Holidays

Jean: Thank you for taking the time to share your feedback which we have also shared with our team for their information.

We're happy to hear that, overall, your holiday was a success and we look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Good hotel and great service

Good hotel and great service. We had an issue with the title on our airline ticket but it was resolved by Great VH within 3 hours. Thank you - very impressive service

26 March 2026
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Reply from Great Value Holidays

Malcolm: Thanks for your feedback!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

The Northern Italy tour is really enjoyable and interesting, I would recommend it.

Claudia was a great guide and she gave us lots of interesting information about the places that we were visiting. All the places that we visited were lovely apart from the winery visit. I don't drink wine so I didn't enjoy this visit ,although we had a nice lunch there, but I know that other people on the trip did enjoy it and you can't please everyone every time, as different people like different things. The included dinners in the hotels weren't very good, especially the meat, but the rooms were nice. The location of Hotel Rosa was great, just a short walk to the lake, I had a lovely afternoon there when I arrived. The included lunch in Bologna was excellent, one of the best meals I had on the trip. It was great that we were able to do a group booking for the gondolas in Venice, this made it more affordable for everyone and I really enjoyed it. It was good having the guided tours and then having free time to look around on our own, Claudia was good about telling us were our meeting point was and what time we needed to be there. I really enjoyed my holiday, it was well organised and good value.

17 March 2026
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Reply from Great Value Holidays

Margaret: Thanks so much for your valuable feedback which we have shared with our team for their information.

We're happy that, overall, your trip was a success and we look forward to assisting you with future holidays.

Best regards: Great Value Vacations

Rated 5 out of 5 stars

Staying onboard the Sunborn in…

Staying onboard the Sunborn in Gibraltar, seeing the planes land and views of the Marina and the Rock made the stay special.

22 March 2026
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Reply from Great Value Holidays

Donna: Thanks so much for sharing your feedback.

We look forward to assisting you with your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Well organised from start to finish

Well organised from start to finish. Easy procedures from start to finish. Brilliant value for a quality package.

13 March 2026
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Reply from Great Value Holidays

Nichola: Thanks for your review!

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Bled is a very beautiful place

We were very lucky with the weather but Bled is a delightful place. The hotel was perfect although the price of food and drink is very high, luckily we were on half board. If I was asked would we do it again the answer is definitely yes

15 March 2026
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Reply from Great Value Holidays

Ed: Thank you for taking the time to share your feedback.

We are thrilled to hear that your holiday was a success and we look forward to assisting you with future getaways!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Good communicstion

Good communicstion. Was a great trip

8 March 2026
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Reply from Great Value Holidays

Mrs. Willis: Thanks for your review!

We look forward to assisting you with your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Really good value for money

Really good value for money. Before we left for our trip, needed to speak with someone from Great Value Holidays, that person was very professional, polite and helpful. Not once did we get put on hold or have to be put through to anyone else.
. The trip far exceeded our expectations. The accommodation and location was outstanding.

13 March 2026
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Reply from Great Value Holidays

Claire: Thank you for taking the time to share your review. We are so happy that our team was able to assist you prior to your holiday and that your holiday was a success.

We look forward to planning your next holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Booking was easy

Booking was easy and the portal has all the information at hand. Holiday was great and worth the money.

10 March 2026
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Reply from Great Value Holidays

Mr. P. Dunn: Thank you for taking the time to share your experience.

We look forward to assisting you with future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Very Good Value and Great Location

Our holiday included 4 nights at the hotel with breakfast, air fares, transfers and 2 excursions. All travel went smoothly. The hotel, an older building, was clean and comfortable. All staff were helpful and friendly. We had a problem with the TV, which couldn't be fixed, so they gave us a different room with a view of the Eyjafjord. The breakfast was substantial and catered for all preferences. We were picked up on time for our first evening excursion, and our knowledgeable guide was excellent. We were fortunate to see an amazing display of the Northern Lights. Akureyri, N.E Iceland is a relatively small town, and you can walk to the town centre with its tourist shops, cafes and most places of interest. Also, the buses are free.
Being winter, there were no tourist information shops open, but you can get a map and brochures from the Whale Watching Booking office near the Hof Cultural Centre. The Classic Whale Watching tour leaves from there at 1 pm, all year. The crew gave a running commentary of where to look, and we were fortunate to see 3 humpbacks diving and feeding about 1.5 hours from Akureyri. This tour was not part of our holiday package. The tour we had vouchers for was the Forest Lagoon thermal pools, but we weren't particularly keen and chose not to go. The pickup place in town wasn't clear, as our voucher mentioned 2 different places and times for the free shuttle.
Overall, this winter trip would suit people who are prepared to find their own way around and like to seek out new experiences. Be prepared for cloudy days and a cold wind, with temperatures about minus 4 to minus 10. We were lucky that most days had some sun and clear evening skies. Customer service in all places was excellent, friendly and helpful. We had an amazing time and would certainly go again.

24 February 2026
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Reply from Great Value Holidays

Alayna: Thank you for sharing such a detailed review of your winter trip to Akureyri. We’re delighted to hear that your travel arrangements went smoothly and that you found the hotel clean, comfortable, and supported by friendly and helpful staff. We’re also glad the hotel was able to move you to another room when your TV was not working.

It sounds like you had some wonderful experiences during your stay, especially seeing the Northern Lights and spotting humpback whales—both truly memorable highlights of visiting North Iceland!

We appreciate your feedback regarding the shuttle pickup information for the Forest Lagoon. Clear communication is very important to us, and we will review this to ensure future guests receive more precise details.

Thank you again for your thoughtful comments and helpful tips for future travellers. We’re thrilled you had such an amazing time and we look forward to welcoming you on your next holiday.

Best regards: Great Value Holidays

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