Green Flag Breakdown Cover Reviews 56,758

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 19,472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and the helpfulness of the staff. Many found the website easy to navigate and the joining process straightforward, often highlighting the competitive pricing as a significant advantage. Some people were dissatisfied with certain aspects of the service, such as lengthy delays when contacting customer support or issues with recovery limits. A few other people also felt that the website timed out too quickly, requiring them to re-enter details.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers frequently praise the professional, efficient,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Price

Users describe positive interactions with price, consistently finding it very reasonable and competitive.... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Website

Clients share positive opinions on the website, consistently describing it as super easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oil leak developed 450 miles from home whilst away with a caravan. Quick response, car and caravan collected by arrangement on Friday and delivered back Monday pm. 2 contractors used, each very person... See more

Company replied

Rated 5 out of 5 stars

It was easy to get help instantly on the App., a local technician was appointed and arrived in half the time that was given as his ETA. Was able to monitor his progress on the App. He called me wh... See more

Company replied

Rated 5 out of 5 stars

The joining process was easy. My RAC renewal was £139 and the insurance document that if not repaired says they will recover for up to 10 miles to a place of my choice. That is ridiculous. Your change... See more

Company replied

Rated 5 out of 5 stars

The Person I spoke to (sorry didn’t write down her name) was very friendly and helpful in getting my policy changed because of changed circumstances. She suggested some changes that I might need eithe... See more

Company replied


Company details

  1. #34 of 138 best companies in Insurance company
  2. #15 of 69 best companies in Car and Motor Insurance Agency
  3. #32 of 63 best companies in Vehicle Repair
  4. #4 of 8 best companies in Towing service
  5. #3 of 6 best companies in Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The rep was very helpful and explained…

The rep was very helpful and explained everything that was needed for me and made me feel like the best service provider is green flag thank you

18 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Hi Trevor. We're so pleased to hear our representative was helpful and clearly explained everything. Thank you for recognising our service! Nathan

Rated 5 out of 5 stars

Felt listened too by call handler

Felt listened too by call handler. Kept informed as to when someone would be likely to get to me. Felt I could call back if I was worried. When Mechanic arrived he was very helpful. Quickly identified the problem and suggested ways of getting it repaired. Temporarily got it started to enable me to get to a garage. Very efficient service from Green Flag

16 May 2026
Unprompted review
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Reply from Green Flag Breakdown Cover

We're very happy to hear that you felt listened to by our call handler and were kept informed. It's great to know our mechanic was helpful and efficient in getting you back on the road. Thank you for your positive feedback. Nathan

Rated 4 out of 5 stars

Would appear to be good value for…

Would appear to be good value for money. Easy to get a quote although a bit confusing for two cars with two main drivers, but did succeed in the end.
Much cheaper to do online versus ringing them.

15 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We appreciate your feedback and are glad you found value and we were able to offer a competitive quote. Thank you for the review. Nathan

Rated 5 out of 5 stars

The personal touch

Simple telephone call to arrange. Helpful agent reinforced the message that there are people you can talk to at difficult times.

18 May 2026
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Reply from Green Flag Breakdown Cover

Hi Martin. We're so glad your telephone call was simple and our agent was helpful. We appreciate you sharing this positive feedback! Nathan

Rated 5 out of 5 stars

Excellent service

Excellent service, app was very easy to use, the technician that came out was not green flag, but him and his company were very good and very polite, would 100% recommend.

17 May 2026
Unprompted review
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Reply from Green Flag Breakdown Cover

We're glad to hear you found our app easy to use and our service excellent. We appreciate your recommendation! Nathan

Rated 5 out of 5 stars

You should have Greenflag Cover its Simply The Best

I got into my car started up and drove about 2 miles to my local Chemist i then parked up and within a few minutes i was back in my car. turned my ignition key and nothing happened. I tried a few more times but the same thing happened. I rang Greenflag and within a few minutes i was speaking to an agent. Within 30 minutes a Greenflag agent was at my car and within minutes he had diagnosed the problem. That my newly fitted Clutch earthing had come loose. He called the garage who had fitted my new clutch plate a few day earlier to explain what had happened and having explained to them what had happened to my car. The Greenflag agent followed me to the garage to make sure I got there safely. And within 30 minutes at the garage I was on my way home. What a wonderful service from Greenflag. I would recommend Greenflag 100% to any motorist.

11 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We are so happy to hear about your positive experience with our service. It is wonderful to know that our agent was able to assist you quickly and effectively, even following you to the garage to ensure your safety. We truly appreciate you recommending us to other motorists. Nathan

Rated 5 out of 5 stars

Didn't have to wait too long

Didn't have to wait too long. Technician was knowledgeable and friendly and did a good job.

17 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad we could assist you promptly. It's great to know our technician was knowledgeable and friendly! Nathan

Rated 5 out of 5 stars

Straight forward and efficient felt…

Straight forward and efficient felt very comfortable with whom i was speaking too and good value

13 May 2026
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Reply from Green Flag Breakdown Cover

Hi Ray. We're so happy you felt comfortable and found our service straightforward, efficient, and a good value. Thank you for your kind words. Nathan

Rated 5 out of 5 stars

Quick service.

Quick service and kept up to date on when the recovery vehicle would arrive. An excellent technician who kept us aware of everything he was doing in checking are car. Then when he verified that the car was still not working properly towed the vehicle to the garage we chose.

15 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's great to hear we provided quick service and you were kept up to date throughout your recovery. Thanks for your review, Alan. Aston

Rated 4 out of 5 stars

Swift and easy to organise,

Swift and easy to organise,
Only know how good it is when you breakdown.

12 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

It's great to hear it was easy to set up, Heather. Hopefully you won't need to use our service, but we're here if you do. Thanks for your review. Aston

Rated 5 out of 5 stars

All sorted in record time

Easy to report the breakdown, appt sorted in record time and technician got the job done easily after establishing the car needed a new battery. Fitted super quickly and am very happy with the repair Thank you so much Green Flag

16 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad to hear the reporting your breakdown was easy and the technician quickly resolved the issue with a new battery. Thank you for your five-star review, Karen. Aston

Rated 5 out of 5 stars

Kept up to date with arrival time and…

Kept up to date with arrival time and reason for delay, fault diagnosis thorough and elimination of other issues. Availability of service to fix problems without visiting garage.

16 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so pleased to hear our communication and thorough diagnosis met your expectations. Thanks for giving us top marks, Robert. Aston

Rated 1 out of 5 stars

I was not told I would not be getting…

I was not told I would not be getting car home with me , could be 4 days !! they don’t do transfers as often as they claim . I was also not expecting to have to claim refund rather than free as a member , It was a puncture I had to pay £350 , I could have called an independent tyre recovery for less and get faster attendance . I regret leaving RAC

16 May 2026
Unprompted review
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

I'm really sorry to see we've left you feeling this way, Vincent. Please message our Facebook team, on the link below, and we'll look into this for you. Aston

m.me/greenflaguk

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