The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
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See what reviewers are saying
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
Great customer service. Their delivery partner Packs seems to be struggling, with late or no deliveries, yet they put the order as delivered on time. When reaching out to Greets, we immediately got co... See more
Company replied
LOVE! I always use Greetz. So much variaties and lots of ways to make you chosen card super special. The choices to personalize are endless and super fun! But, you need to be patient and ta... See more
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
3.9
Great
43k reviews
Asks customers to review
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Reply from Greetz
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Always great to order from Greetz
Always great to order from Greetz. Fast, reliable and cool presents and cards to choose from ♥
20 April 2026
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Great service
27 March 2026
Change delivery date
Very bad service last time i ordered they sent a totally different item. This time i paid and wanted to change the delivery date on the same day i paid before they process anything.
But told i can’t do that horrible service
20 April 2026
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
Perfect!!!
20 April 2026
Perfect👍🏻👍🏻👍🏻
17 April 2026
Sensitive automated e-mail marketing…
They send automated e-mail marketing campaigns to celebrate birthdays, marriage, etc. Even if people have been divorced or when they have passed away. This is a to sensitive topic to automate!!
19 October 2025
Unprompted review
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
I ordered some stuff for my girlfriend…
I ordered some stuff for my girlfriend whose birthday is on 14th of Februari. They send it with Packs and the t&t said after a while delivered. Nothing was delivered and nobody rang any doorbell! I’ve marked it as not delivered with Klarna and I still have to pay. They won’t give me a POD with my signature, it doesn’t exist of course. And I’ve been in a queue on their site for over 30 minutes now.
Horrible experience. Never ordering here again.
14 February 2026
Unprompted review
Reply from Greetz
Thanks for your review. We really value your feedback and want to make things right. Drop us an email at trustpilot@greetz.com with your order details and concerns. We’ll get back to you as soon as we can.
Awseome
Awseome! I've been using it for few ocasions now and everything works perfectly !
29 March 2026
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Reply from Greetz
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Very nice cards and easy to use site
16 February 2026
Unprompted review
Reliable company
Living in the UK it's great to know I can always rely on Greetz to deliver to The Netherlands on time. Great range of cards & gifts too.
8 November 2025
It took 2 days to be able to complete …
It took 2 days to be able to complete the purchase . For some reason the website was not connecting to payment / check out options
9 March 2026
Reply from Greetz
Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.
Always great service in my experience!
On time, delivered with care and friendly deliverer. Exactly as ordered! Greetz has always been #1 with my experiences using them!
4 March 2026
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Horrible service and orders never arrive
I order from Australia for my family in NL. This time ordered a present and card, which never arrived. I contacted both Packs and Greetz, and Packs eventually, after a few days, responded by saying I need to contact Greetz. Greetz never responded, but sent me a crazy amount of promotional emails instead, including an email with a questionnaire. Filled out the questionnaire to point out the issue AGAIN. Their response was an automated email offering me a FREE STAMP for my next order. Beyond ridiculous and tone deaf. You already stole EUR 50+ from me, and now you want more?! Worst service ever, I will never in my life use Greetz again.
20 February 2026
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
Reliable and Beautiful Cards Every Time
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel appreciated. Highly recommended!
28 October 2025
Reply from Greetz
We're overjoyed to hear you had a great experience! Thank you for your positive feedback. We appreciate your support and look forward to making more moments special for you!
A wide range of cards and endless…
A wide range of cards and endless possibilities to personalise them. Greetz often has promotional offers which is really great. Furthermore delivery is always fast
19 February 2026
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
i chose wrong date
i chose wrong date, within minutes asked to changed. nobody there, next day asked again at 9.30
answer no
so the help wasn’t any help
18 February 2026
Reply from Greetz
Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.
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