I bought Sugar Skull Mexican Floral Boxing Gloves 16oz. They arrived within a reasonable time. It took about 3 to 4 weeks but it was from Thailand and they were made from scratch so I will call that... See more
Grizz
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See what reviewers are saying
Very odd sizing on the leggings, men's size Large fit very loose and baggy, basically sweatpants instead of leggings. (I'm 6'2"/180lbs and wear L bottoms from any other brand.) Unfortunately didn't... See more
Company replied
Been a month, still no gloves or sign of them being shipped. I have emailed them, only to be given generic excuses and minor attitude. April, starting an email with "I already told you we will contact... See more
Grizz did a great job. They have responsive customer service, and even though my product, a T-shirt, was coming from overseas, it arrived quickly. It's well-made for light duty wear. Grizz is one of t... See more
Wow, Glad I didn't hit Place Order
Wow, I'm glad I read the reviews and checked their trustworthy status. I almost hit Order on 3 sets of shin guards.
28 March 2025
Unprompted review
Reply from Grizz
Thanks for sharing your experience. We're sorry to hear that something you found caused you to hesitate. We value transparency and customer confidence above all else.
If there's anything specific that concerned you, we'd be happy to discuss it and provide any information you need to feel more comfortable shopping with us in the future.
Still waiting for an order placed LAST YEAR
Still waiting for an order placed LAST YEAR 2024, and just get vague, short responses from 'April L'. It is so unprofessional. I am certain they just email vaguely and don't chase me up, believing I will give up. I will contact the Fair Trading Office (ACCC) and file a complaint next week.
All this and over 250 Australian dollars for two Thai shorts - ridiculous. Scammers!
4 December 2024
Unprompted review
Reply from Grizz
Hello ALW
We sincerely apologize for the frustration and inconvenience you've experienced with your order. We understand your concern and want to resolve this for you as quickly as possible.
To help us investigate your order status thoroughly, please send an email to support@grizzshopping.com with your full name and order number. Without this information, we are unable to access your details and provide you with an accurate update.
Grizz boxing gloves are a fantastic…
Grizz boxing gloves are a fantastic blend of style and performance. The designs are bold and eye-catching, with sleek patterns that stand out in the gym. Beyond looks, the gloves are made with high-quality materials, offering excellent durability and comfort. The padding provides great protection for both your hands and wrists, making them perfect for intense training sessions. Overall, Grizz gloves deliver top-notch quality with a unique aesthetic that fighters will appreciate.
14 February 2025
Unprompted review
Reply from Grizz
Appreciate it!
Still waiting for an order that I Ordered over TWO MONTHS AGO.
Still waiting for an order that I placed December 8th 2024. It is now February 9th and the item is STILL in transit and not delivered in over a month. And why is there not a 1-800 Number that you can actually speak to a PERSON. Horrible Customer Service.
8 February 2025
Unprompted review
Reply from Grizz
Hello J King
We sincerely apologize for the frustration and inconvenience you've experienced with your order. We understand your concern and want to resolve this for you as quickly as possible.
To help us investigate your order status thoroughly, please send an email to support@grizzshopping.com with your full name and order number. Without this information, we are unable to access your details and provide you with an accurate update.
Reply from Grizz
Hello Jess and Ash Lowe
We sincerely apologize for the frustration and inconvenience you've experienced with your order. We understand your concern and want to resolve this for you as quickly as possible.
To help us investigate your order status thoroughly, please send an email to support@grizzshopping.com with your full name and order number. Without this information, we are unable to access your details and provide you with an accurate update.
Still haven’t received any confirmation…
Still haven’t received any confirmation or update on some shin guards I had recently purchased for my son not even an email back after I sent about 4 actually makes me so sad can’t even trust these guys i should of done more research I feel like I just lost 130$ dollars to them if I don’t receive any sort of update on my purchase I will definitely take this into a legal matter. So at least this doesn’t happen to anyone else’s such a shame honestly I will be emailing them everyday until I get some sort of update on my purchase
3 December 2024
Unprompted review
Reply from Grizz
Hi Juan
Our records indicate that your package has been successfully delivered since 26 Dec 2024. Regarding your concern about unanswered emails, we have responded to all your messages. However, our system indicated that our replies were undeliverable due to your email inbox being full.
These guys are dodgy
Purchase a sweater for an event. After 7 days and no updates I reached out to support and they said there was a long lead time for hand made items of 7-10 business days and then huge lead time for deliveries. This was not shown on checkout.
I asked for a refund and they declined due to their policies. I sent screenshots of their entire checkout process showing this was not shown anywhere. Conveniently my order was shipped immediately and nobody has responded to me since.
The item won’t get here for another 2.5 weeks and my event is in 3 days.
These guys are shady AF.
21 November 2024
Unprompted review
Reply from Grizz
Hi Brayden,
We're truly sorry to hear that your recent experience didn't meet your expectations and that you feel misled. That is certainly not the impression we want to leave with our customers.
We understand your frustration regarding the delivery timeline for your sweater, especially with your event so close. We always aim to be transparent about our processes, and we regret if the information regarding lead times for handmade items and delivery wasn't clearly visible or communicated to you during your purchase. We are actively reviewing our website and checkout process based on your feedback to ensure all relevant information is prominently displayed and easy to find for future customers.
Regarding your refund request, our policy for handmade items does account for the production time once an order is placed, as these are custom-made pieces. However, we understand your concern when you believed this information was not clearly presented.
We see that your order has now shipped, and we hope the tracking information provides more clarity on its expected arrival. While we understand the current estimated delivery is unfortunately past your event date, we want to assure you that we are not being "shady." We operate with integrity and strive to provide high-quality handmade products.
We'd like to understand more about your specific experience and see if there's anything further we can do to help, even if it's after your event. Please reach out to us directly at support@grizzshopping.com .So we can discuss this in more detail.
I purchased a 3-in-1 screen protection…
Edited: The company quickly responded to my complaint and agreed to send a new product or transfer refund.
I purchased a 3-in-1 screen protection for my car. I am very used to adding screen protection to mobile phones and tablets as part of my job. The Grizz Protection is impossible to work with. I followed their instructions but the result was so bad that I had to remove the protection glass again. I contacted their "customer care" who responded today (after more than 1 month) and literally just said that if I didn't record the problem they could not help me as I did not have a proof. Never again!
24 October 2024
Unprompted review
Reply from Grizz
Hi Fredrik,
Thank you for updating your review and for acknowledging our swift response and resolution in sending a new product or processing a refund. We truly appreciate you taking the time to share your continued feedback.
We're genuinely sorry to hear about the significant difficulties you encountered while installing the 3-in-1 screen protection for your car. We understand that applying screen protectors can sometimes be challenging, even for those with experience, and we regret that our product did not meet your expectations or our usual quality standards in terms of ease of application.
We also sincerely apologize for the initial delay in our customer care response and for the frustration caused by the requirement for video proof. This is certainly not the level of service or support we aim to provide. We're actively reviewing our internal processes to ensure our response times are prompt and that our initial communications are always helpful and empathetic, even when troubleshooting is required. Your feedback is invaluable as we continuously work to improve our products and customer service.
We're committed to ensuring our customers have a positive experience, and we're glad we could ultimately resolve this for you. Please don't hesitate to reach out if you have any further questions or concerns.
Product looked nothing like the picture
DO NOT USE THIS COMPANY! I purchased some shoes recently when they arrived they looked nothing like the product I had purchased. When I queried this their response was that:
The example pictures are for illustration purposes only’ so the products are different to the pictures used to sell them. This is a complete con as you have no idea what you are buying!
23 October 2024
Unprompted review
Reply from Grizz
Hi Hiba,
We're truly sorry to hear that the shoes you received didn't meet your expectations based on the product images, and we understand your frustration. We certainly don't want any customer to feel misled, and we apologize if our product photography and descriptions didn't clearly convey the nature of the design.
We want to clarify that the glitter effect on our shoes is achieved through a sublimation printing process, rather than using actual, physical glitter. This technique allows us to create vibrant and intricate designs that are durable and long-lasting. However, we understand that the visual appearance of a printed effect can differ from the look of real glitter, especially in photographs.
Your feedback is incredibly important to us. We're actively reviewing our product listings and imagery to find better ways to illustrate the sublimation printing effect and ensure that our customers have a more accurate understanding of what they're purchasing. We aim for complete transparency, and it's clear we fell short in this instance.
They are scam artists
They are scam artists. Took my money for 5 pairs of socks and sent tracking that hasn't moved. When I contact their customer support I'm told they've messaged the team and will get back to me and then it's radio silence. I ordered these items for my wedding over a month and a half in advance and haven't received anything or been issued a refund. Do not trust this company and waste your money.
23 October 2024
Unprompted review
Reply from Grizz
Hello Jess and Ash Lowe
We sincerely apologize for the frustration and inconvenience you've experienced with your order. We understand your concern and want to resolve this for you as quickly as possible.
To help us investigate your order status thoroughly, please send an email to support@grizzshopping.com with your full name and order number. Without this information, we are unable to access your details and provide you with an accurate update.
Borderline atrocious and unacceptable
Ordered from them almost 3 weeks ago and still haven't received my order. Understandable that it's "handmade" but this is beyond ridiculous. My fight is next week and I still haven't got my equipment from them. Costed me almost £100. They only tell you how long it takes after you've made the transaction. If I knew it would take this long I would never have even considered buying.
8 October 2024
Unprompted review
Reply from Grizz
Hi Naqeeb,
We sincerely apologize for the frustration and concern you've experienced with your order. It's completely understandable that waiting for essential equipment, especially with a deadline like your fight next week, is incredibly stressful, and we regret any anxiety this delay has caused.
We want to clarify that your order was successfully delivered on October 30th. We have tracking information that confirms its arrival. We understand there might be a disconnect, and we want to help you locate your package.
We also deeply apologize if the lead times for our handmade items and the overall delivery schedule weren't clear enough before your purchase. We are actively working to make this information much more prominent and impossible to miss during the checkout process, as your feedback highlights a critical area for improvement. Our aim is always full transparency, and we recognize we fell short here.
READ REVIEWS! ⚠️
I really wish I would have read the reviews before I ordered from this company.
I am extremely disappointed and disgusted with the service from Grizz Shopping. It has been over two months since I made my initial purchase, and I still have not received my order. Adding to my frustration, I was asked to resubmit my address and email—information that was already on file—twice in a row. This level of incompetence and lack of organization is unacceptable.I have pictures of the discussion as well for anyone who wanted to see. I will not be shopping with Grizz Shopping again and strongly advise others to avoid this company. I was basically scammed out of my money.
11 June 2024
Unprompted review
Reply from Grizz
Hi Lejon
We are truly sorry to hear about the extremely frustrating experience you've had with Grizz Shopping. We understand your disappointment and anger, and we sincerely apologize for the significant delay in receiving your order and the inconvenience of being asked to resubmit your address and email.
We've investigated your case thoroughly and confirmed that your package was successfully delivered on June 20, 2024. We understand this information may be surprising given your review, and we want to work with you to understand what might have happened.
We are committed to providing a positive shopping experience, and it's clear we fell short in your case. We want to regain your trust and resolve this issue. Please contact us directly at support@grizzshopping,com so we can discuss this further and understand why you haven't received your package despite our records showing it as delivered. If there's been a misunderstanding or a delivery error, we are eager to rectify it.
I bought shoes for my wife
I bought shoes for my wife. They took almost a month to get here and they weren't the color suggested by the company. Not even close. They suppose to be gray and pink. There some weird peach and a weird light blue. 😔
19 May 2024
Unprompted review
Reply from Grizz
Hello Charles
We sincerely apologize for the frustration and inconvenience you've experienced with your order. We understand your concern and want to resolve this for you as quickly as possible.
To help us investigate your order status thoroughly, please send an email to support@grizzshopping.com with your full name and order number. Without this information, we are unable to access your details and provide you with an accurate update.
Highly suggest not ordering from them
Highly suggest not ordering from them.
Placed order
Order said delivered but never showed up. This after taking almost two weeks
Contacted customer service and was told " call the post office and check with my neighbors"
That was their customer service help
When I told them no one has it they responded with a " sorry, it's not our responsibility and nothing we can do"
That was their whole interaction and help. They do not care about keeping customers.
2 May 2024
Unprompted review
Reply from Grizz
Hi Bryan, thank you for sharing your Grizz experience. We're sorry for any inconvenience
We have checked our system and confirmed that your order was successfully delivered on May 2, 2024, via USPS. As a general policy, we are not able to intervene in the shipping process of third-party carriers. In such cases, we recommend that customers contact the shipping company directly to inquire about the status of the order using tracking number that we provided.
SCAM! Warning! Grizz is not a real store! Lost $70
As a content creator I am used to ordering clothes to wear on my videos. What got me was the gaming related clothes and jacket which I never received. They sent a pdf file as proof that it was delivered at that is that. I lost $70. Stay away from this company. This is a SCAM. These other reviews are probably from them or employees. I repeat, do not fall for this or order anything from their apparent online store. This is a scam and I am looking into reporting it to get this shut down so no one else falls for it.
5 May 2024
Unprompted review
Reply from Grizz
Hi Mike, thank you for sharing your Grizz experience. We're sorry for any inconvenience
We have checked our system and confirmed that your order was successfully delivered on April 27, 2024, via USPS. As a general policy, we are not able to intervene in the shipping process of third-party carriers. In such cases, we recommend that customers contact the shipping company directly to inquire about the status of the order using tracking number that we provided.
Very odd sizing on the leggings
Very odd sizing on the leggings, men's size Large fit very loose and baggy, basically sweatpants instead of leggings. (I'm 6'2"/180lbs and wear L bottoms from any other brand.)
Unfortunately didn't check their return policy before ordering two pairs. No returns allowed = won't shop here again.
9 April 2024
Unprompted review
Reply from Grizz
Hi Gleb ,Thank you for sharing your Grizz experience. We're sorry that the product did not meet your expectation.
We have thoroughly reviewed our email records and have not yet received any formal complaint from you regarding this matter. To ensure that your concerns are promptly addressed, we kindly request that you reach out to our dedicated customer support team at support@grizzshopping.com.
Our team is committed to providing exceptional customer service and will thoroughly investigate your issue. We will take all necessary steps to resolve the matter to your satisfaction.
The custom fit Bronco covers don’t fit…
The custom fit Bronco covers don’t fit 2023 Bronco as advertised and it’s a whipping to try to return. Company said doesn’t do returns bc custom made, but the seat cover doesn’t stay secure or fasten they way Grizz describes so it clearly isn’t a custom product.
30 March 2024
Unprompted review
Reply from Grizz
Hi Karen
We're really sorry to hear that your custom-fit Bronco seat covers aren't fitting your 2023 Bronco as expected, and that you're having a tough time with the return process. We understand how frustrating it is when a product doesn't meet its advertised "custom fit" description, especially when it comes to installation and security.
We stand by the quality and custom design of our products. Our custom-fit covers are indeed designed to specific vehicle specifications, and we're committed to ensuring they fit properly. Since you're experiencing issues with the fit and fastening, we want to help.
Please reach out to us directly at [Your Customer Service Email] or call us at [Your Customer Service Phone Number]. We'd like to troubleshoot the installation with you, as sometimes a small adjustment can make a big difference in how the covers secure. If, after troubleshooting, we confirm the covers are indeed not a true custom fit for your 2023 Bronco model, we'll absolutely work with you on a solution, including a return or exchange if necessary, despite our usual policy on custom items.
We're here to help make this right for you.
Sneaker Order
I ordered some sneakers for an upcoming event. Was concerned about getting them for my event. They arrived in time for my event and I am so pleased and impressed. GREAT workmanship and quality.
7 March 2024
Unprompted review
I ordered an Umbrella I have yet…
I ordered an Umbrella I have yet received confirmation that the Umbrella has shipped. I got charged my credit card not only for the Umbrella but soon after a suspicions withdraw for the same amount in cash, I had to cancel my credit card and request a new one. I have yet to receive the Umbrella after several weeks
4 March 2024
Unprompted review
Reply from Grizz
Hi Vicente,We have reviewed the latest order status and can confirm that the customer has already received the umbrella they ordered on April 5, 2024.
Overall great company!!!
I love this company! I ordered 3 pairs of Muay Thai shorts back in December of 2023. I was a bit nervous, but when they arrived, I was blown away by the quality of the materials and the design details. I already made up in my mind I would purchase from Grizz again, but when I had questions or simply needed help with my recent order, the Grizz Team were there to help with solutions! As long as they keep the products going then I will keep buying.
4 March 2024
Unprompted review
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