Grooves.land Reviews 

Sent product different than pictured. Promised deliver in 8-16 business days but didn’t even post the thing until day 13. Took over a month to arrive and then refused return/refund after I sent pictures showing the different product.

They are scam website. Please don't order off of these people. I ordered something for grandson meant to be delivered within 9 days that was from 15th December still no sign of it. I've contacted them, no reply. Plus still asking for for me to order another one if go on website which didn't

0 communication skills, 100% scam skills. Order here only if you ready to wait 1 month for your package

I ordered an item on 8/dec as a Christmas present but it didn't arrive until 28 December. While I was waiting for it to arrive I checked the listing for the same item on the Groovesland website and it said "expected delivery time to the UK, 4 - 11 days". Despite this, my item took 20 days to arrive. It only came from Germany so it shouldn't take that long to get to the UK. I added a second star to my rating because they included a UK adapter as (I assume) this item has an EU plug.
Very slow delivery. Not a scam - just very slow. I'll be looking elsewhere in future.

Great service and speedy delivery

Good Experience, I ordered a graphics card for my PC to Saudi Arabia and it came in 27 days. No damage or any bad sign on the GPU.

Arrived to customs 1 month after purchase (not the 4-8 working days)

There is little mention of the customs charge (mine was £90 for a £415 product - 21%)

I ordered a Samsung watch on the 9th of December as a Christmas present and two weeks later it has not even been dispatched.

Good price and delivery

Beware!!! Do not order from them. I placed my order 3 weeks ago and paid shipping. Upon requesting a status update they said even though I paid for shipping it comes without tracing. This is a simple shipment within Europe and no possibility of knowing the where abouts. After reading all the negative reviews I believe I might have been scammed.

Do not order from this website. I ordered a Christmas present on December 1st 22 days later I still hadn't received anything and the item definitely won't make it on time for Christmas despite it saying delivery would take between 5-8days. No communication whatsoever from the company and all my emails ignored. AVOID AT ALL COSTS🤬

Three weeks ago I ordered a Kneecap vinyl. I waited and waited. Had to mail Grooves who were fantastic in their immediate response saying my order was not available (despite them never saying so at the point of order). I waited and waited. No mails since. I have now mailed them saying I want to know or demand a refund so I can go to a more reliable place. I wait to see if they can be recommended because my experience is responsive customer service but pants delivery>

The website does not make it clear that additional charges are due as products are shipped from abroad. I had to pay import tax 20% plus a handling charge before the computer mo it or I had purchased and already paid for, was released from the customs warehouse. I could not return the goods as this would have incurred more handling charges. Buyer beware.

I have received my order from Grooves.land within my expected delivery time which took 9 working days. Good service, highly recommended!!!

This item is very good, I highly recommend to you.

I ordered some Christmas presents for my 4 year old granddaughter on 27th November but haven’t received anything just an email 2 weeks ago saying they were stuck in a German warehouse. When I tracked, they apparently can’t find the number. I think I’ve been conned & my granddaughter will be so disappointed. I’ve tried to contact them but haven’t had a reply. I’m devastated as can’t afford to spend any more money. I’m a 72 year old senior citizen on little income. I feel such an idiot;-((

Great product and fast delivery. Would highly recommend and will use in future…thanks.

I was a little sceptical of purchasing the LG speakers from grooves.land - it wasn't a retailer I was familiar with and they were also overseas. However, the goods arrived as described and the communication from sale to delivery was excellent - from order it took 7 days for delivery but this was as described, so not a problem.
I wouldn't hesitate to use grooves.land again in the future!

Terrible Experience – Unresolved Refund and Return Issues
I purchased a motherboard from Groovesland and returned it via UPS, which was accepted by the company. However, when they received the package, they claimed the motherboard was "ruined" and refused to refund me.
I then requested the motherboard be sent back to me. Groovesland asked for €40 for return shipping, and I followed their instructions to make the payment via PayPal. Despite receiving confirmation from PayPal that the payment was successfully processed, Groovesland claimed they never received it.
To this day, I have not received my refund or the motherboard. I am extremely frustrated with the lack of communication and resolution. I will be filing a complaint with the European Consumer Centre.
I strongly advise others to be cautious when dealing with Groovesland, as their customer service and handling of returns has been unacceptable.