Gulliver's Theme Parks Reviews 

204
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, most reviewers were unhappy with their experience overall. Many customers found the staff to be rude, unhelpful, and lacking proper training, leading to disappointing interactions. Reviewers frequently mentioned that the facilities were rundown, dirty, and poorly maintained, with many rides closed or in disrepair. The pricing was a significant concern, with many feeling that the entrance fees, food, and additional attractions were excessively expensive and not worth the cost. The minority of people were dissatisfied with the service, citing long queues due to insufficient staff on rides and poor organization. However, some customers also noted positive experiences, particularly with friendly and accommodating staff members at specific locations, and found the parks suitable for younger children.

What people talk about most

Staff

Users describe ambiguous interactions with staff, with many reviewers praising the staff as friendly,... See more

Location

Reviewers highlight ambiguous aspects of location, with some expressing disappointment with specific sites... See more

Facilities

Customers consistently note ambiguous experiences with facilities, with many reviewers expressing significant... See more

Service

People report negative experiences with service, citing long lines and queues for rides and attractions, even... See more

Price

Consumers find prices to be a significant source of dissatisfaction, with many reviewers describing them as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The attitude of the staff named Lee and the duty manager in the entrance is very rude and disappointing the customer. Highly suspected there is discrimination as not treating the customer the same an... See more

Rated 1 out of 5 stars

Gullivers Milton Keynes - WHAT A DUMP. SAVE YOUR MONEY, STAFF ARE RUDE ( to be expected as are the vast majority of people in Milton Keynes). Totally selfish, letting off FIREWORKS. ABSOLUTELY IGNOR... See more

Rated 1 out of 5 stars

Take a step back into the 1980s, the last time this place had any investment or maintenance carried out on it! Awful place, run down, dirty, rotten wood and peeling paint everywhere. The random... See more

Rated 1 out of 5 stars

Have just tried to book day tickets for a visit to Gullivers World Theme Park Milton Keynes which we did last year 2024 without any problem. The only option on line is to book a day ticket + firework... See more


Company details

  1. Theme park

Written by the company

Gullivers Theme Parks and Resorts are designed especially for families, discover a huge selection of rides, attractions and magical short breaks. Find your next family adventure at Warrington, Milton Keynes, Rother Valley or Matlock Bath.


Contact info

2.2

Poor

TrustScore 2 out of 5

204 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(204)

36 reviews in the last 12 months

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Rated 2 out of 5 stars

Warrington

Visited on the 16th August for my son’s birthday (after a friend recommended). This was half term meaning the park was very busy. When arriving the car park attendants were waving the cars into spots. As I was waved into my spot I wasn't able to straighten up, move or reverse as the car park attendants where getting people in as fast as possible resulting in me park in front of a bollard/lamp post and the spot behind me either having to for a small car in (Peugeot 107) or not car at all without me being blocked in. After spending the day at the run down theme park and a very tired 3 year old we made our way back to the overspill car park. To find I was blocked in and unable to exit! I tried my very best to get out but scratched the front of my car in doing so. I made my way to the entrance to ask to speak to management and was told they were in a meeting so to email. I’ve tried to make numerous contact and had nothing back from the park! My said friend had visited not long after me and was appalled by her recent visit and said how down hill it had gone. She told me how packed it was and that isn’t surely wasn’t safe and to regulations and how people where saving places for other family members in the queues which resulted in many arguments. Just seems they are all money money and wanting to get as many people in as possible and just greed! Not somewhere I would return especially for the price!

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Gullivers Milton Keynes

Gullivers Milton Keynes - WHAT A DUMP. SAVE YOUR MONEY, STAFF ARE RUDE ( to be expected as are the vast majority of people in Milton Keynes). Totally selfish, letting off FIREWORKS. ABSOLUTELY IGNORANT.

30 August 2025
Unprompted review
Rated 2 out of 5 stars

Major makeover needed

Milton Keynes
I went with my children . We booked a one night stay and play. Dinosaur park was a nice welcome. We went on the river boat ride that had different dinosaurs peeking out from the leaves with a lovely voice over explaining the different types of dinosaurs and their history. The park was fascinating, the children were more than happy. Then onto Gullivers land , we had to wait for a 4 pm check into our jungle cabin. Staff were young teenagers, who sadly lacked enthusiasm needed for young arrivals. We were greeted with a run down park , overgrown bushes , cobwebs and tired looking buildings. The check-in department was closed. We had to wave down a member of staff to get someone to check us in . The cabin was dark and dingy and smelt of cat wee. The youngest started crying, “ I don’t want to go in there “ It was bright outside but we had to put all of the lights on and the overpowering smell was very distracting. Bedding was clean, the rugs on the floor , had a jungle theme, they were dirty looking and smelt.
Onto the Resturant to book our evening meal staff was unfriendly and greeted us with a low monotone hi. Food was edible . Dinning area sticky and unclean.
Day 2
We were so happy to leave the pungent smelly lodge . Onwards to the park. The children throughly enjoyed the rides and thrills. The soft ball area had dirty side tables and the play rooms on the sides smelt damp and off. Such a shame . Gullivers needs a major make over, they need to hire Staff who look like they want to be there.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Definitely not Worth the Money

Have just tried to book day tickets for a visit to Gullivers World Theme Park Milton Keynes which we did last year 2024 without any problem. The only option on line is to book a day ticket + firework display which starts at 8:45pm. As we are visiting for the day with young children there is no way we will be able to watch the firework display as we have to travel back to Norfolk. Have spoken to customer services who confirm you have to pay for the firework display whether you can watch it or not which is pathetic as you have to pay an extra £5 per ticket for this ! Sharp practice and definitely not worth it so will be looking for somewhere else to visit as this park is a little run down anyway.

27 August 2025
Unprompted review
Rated 2 out of 5 stars

I can only say for what your paying the…

I can only say for what your paying the whole place needs a good clean and painting looks so run down queue for ages for five minute rides as they don’t fill the rides up if it’s four seats put four in it not one cafe left a lot to be desired and toilets were dirty and certainly not cleaned the day before not the best and certainly wouldn’t go again

21 August 2025
Unprompted review
Rated 4 out of 5 stars

Great Day Out for the Whole Family!

After seeing a lot of negative reviews for Gulliver’s theme parks on Trustpilot, we still decided to give it a go, and tbh we actually had a great time at Gulliver’s Land, Milton Keynes! The staff were friendly, both the main park and Dino park were nice and clean, and there was a lovely mix of rides. Queues were reasonable, and everything felt relaxed and family focused. We’ll definitely return!

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Worn down theme park.

Worn down theme park.
Safety seems to be an issue.
Chairlift had the bar still up when we started to take off-we were left at a height with no bar. Doesn’t seem safe for young children. Staff look fed up and avoided any engagement.
Desperate in need of revamp.

22 August 2025
Unprompted review
Rated 4 out of 5 stars

So glad we ignored the bad reviews …

After reading bad reviews we were worried we had wasted our money on tickets to take our two young grandkids for the day ( aged 4 & 8). However we worried over nothing. We all had a fabulous day. I get that the place is a little dated and not really for older children/teenagers but was perfect for us. The kids played on everything and we all went on every ride, apart from the large climbing frame and zip wire (probably only thing there for older kids). We never once felt unsafe on any ride and all the staff were polite and made sure all safety precautions were adhered to. We can't comment on the food as we took our own picnic. So glad we ignored the reviews and made some more great memories with our grandkids.

19 August 2025
Unprompted review
Rated 2 out of 5 stars

Well had my grandson 10th birthday birthday down…

Well had my grandson birthday down there took us 3 hours to get there payed for the birthday package which was disgusting for the price 1 bollon one banner and a small cake was disappointed but then went in the fair on his birthday they gave him a 🧸 which he was really pleased with which was a bit better he is a 10 year old with special needs and he was happy but he left it in the caravan and messaged and phoned on numerous accordions asking if they could send it to me and I will pay the postage and packaging which they haven't gad the decency to reply even sent them a photo of him clutching his bear and he has been asking for his bear all the time I think it's appalling not to answer quick enough in taking your money

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendousAVOID!!!

Absolutely horrendous! Arrived and as soon as we walked in went to use the toilets you could tell how unkempt the entire park was, the toilets were filthy doors broken and no flush… The ponds were absolutely awful, most of the ride were closed, we went into the haunted house and there was nothing working and there was rubbing on the steps and floor, The place was extremely run down. We booked it as a pick me up trip for my little girl and she ended up so much more disappointed. We thought we’d try the donuts and paid £5 for grease dripped and stale batter in a bag. Everywhere we looked was dirty or broken. Definitely avoid! I ended up going to Knowsley instead! If I could have asked of a refund or complained I would have! Waste of £70!

16 August 2025
Unprompted review
Rated 2 out of 5 stars

Very tired looking park

Very tired looking park. The staff mainly students of 17-18 yr old who couldn't answer any queries .
Ice cream machines throughout the park weren't working on a hot summers day

Needed a good clean

11 August 2025
Unprompted review
Rated 2 out of 5 stars

The food is a major concern here!

We had a lovely time as a whole however the food was absolutely disgusting. We visited the Milton Keynes Gullivars. Make sure you take a packed lunch!! Food is out of date, white bits in the cheese on the jacket potatoes, the cheese was clearly out of date and being used to feed visitors at a high cost! Burgers were like cardboard, drinks from the tap were flat and tasted like chemicals. It’s extra to pay for fruit shoots and water. Seemed sus to me. We spent £25 to have to leave our food despite asking for a refund which they refused. The manager was just rude along with most of the staff. No customer service at all. Many complaints about the food whilst we were sat at our table but according to Aidan Hall, there were no complaints brought to his attention! You couldn’t write it. In the process of contacting my credit card company and also reporting this lot to the Food Agency for hygiene. It’s not acceptable. The ice cream we purchased was also near to be out of date and the cone was all stale. These lot are a con!

6 August 2025
Unprompted review
Rated 2 out of 5 stars

Foods

My brother bought tickets for our kids, and we all had a great time at the theme park. However, after just a few rides, we were starving and decided to buy some food — and that’s where things went downhill.

I was absolutely shocked by the prices. We paid £10 for a kids’ meal that consisted of just one slice of meat in a plain, cold bun — no lettuce, no sauce, nothing — along with a handful of chips. For £10, that is completely unacceptable. The food was bland, poorly presented, and clearly not worth the price.

This is a kids’ theme park, and families expect decent food for what they pay. The management should be ashamed of serving such low-quality meals at such high prices. It felt like a complete rip-off.

To anyone planning a visit: I strongly recommend bringing your own food from home. Don’t waste your money on the overpriced and disappointing food sold here.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Take a step back into the 1980s!

Take a step back into the 1980s, the last time this place had any investment or maintenance carried out on it!

Awful place, run down, dirty, rotten wood and peeling paint everywhere. The random statues dotted round look like they are out of house of horrors, our favourite was the dead flamingo on the river ride. Fell over probably 20years ago and no one can be arsed to pick it up!

1 member of staff to run each ride, they took forever to off load and on load rides! So painful I left like getting up there myself to organise them.

If a day at a glorified vintage fanfare with the possibly of loosing a limb is your thrill go for it! We won’t be back!!

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Just got back from Gullivers world Warrington, we opted for the eat stay and play, brilliant experience, all the staff were great, special shout out to Lisa on reception,my 7 year old grandson was obsessed with her 🤣 . We stayed in the Nerf themed room, which was great and the park itself had lots of different rides for all ages, we travelled with 3 kids aged 6,7 and 12 all of which had a fabulous time. Food was OK, but you get what you pay for.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Freezing hot tub and dirty rooms and kitchen….

I booked a house with hot tub and I paid for 3 days to use it. The check in is 4pm we went around 6pm and the hot tub was frizzing. We could not use it that day. The receptionist was rude and she said that we paying one extra day to heat it up 😳. This is ridiculous, I will never come back there. Everywhere I go the hot tub is ready to use at the time of check in! I paid one night for nothing! 😡😡😡 Also everything was very dirty, it’s look like they clean once a year !! It was terrible! 🤬

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Jungle Cabin for 6 people stocked with 2 mugs, 4 plastic beakers. No kitchen not even a microwave!

We purchased via Wowcher £240 for 1 night in a jungle cabin with theme park tickets for 4 adults and a toddler. Took food for the evening meal and breakfast and we're absolutely gobsmacked when we entered the very basic caravan missing it's kitchen! Not a plate nor piece of cutlery even! 2 mugs and 4 plastic beakers! A cabin it is not! We returned to reception immediately after checking in to see if we could upgrade as we had brought all our own food for a get together with my son, his wife and my grandson. The young assistant just kept apologising and saying they were fully booked so I asked to speak to a manager who just smiled at us and said no kitchens in jungle cabins! I had googled these jungle cabins at Gulliver's world Warrington and the information was cabins typically had a kitchenette, microwave and full crockery supplies but when I showed the manager this she just said oh that's Google not our website. I said it would be a good idea to state the lack of kitchen or any utensils in this type of accommodation to warm people in advance. I also emailed them on our return but got no reply whatsoever. All in all I would never stay there again due to the lack of amenities and lack of interest in the reception managers response to our complaint. It completely ruined our break.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

Ride closures!!!!!

We booked as the kids wanted to ride the rollercoaster as on previous visit they had been to scared/small.

Arrived to find it was closed, I contacted customer services once if left and the reply stated they'd advertised the closure on the site. They had not or we wouldn't of booked for that day. Their response was patronising, they completely disregarded the issue.

Terrible customer service.

Do not recommend.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

Queues, queues and more queues. Every ride was a 45 minute wait, if it was even open. The rides are outdated slow and boring. The food was extortionate in price and absolutely terrible when it was finally served after a 30 minute wait.
Hardley any icecream or donut places open.
Toilets are filthy and staff are like robots.
Was here for a full day and only managed to get on 5 rides.
Avoid
Last time I'll waste a day here.

15 June 2025
Unprompted review

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