Halo Holidays Reviews 

4,658
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and accommodating when organizing complex travel arrangements and finding affordable flights. People note that the booking process is extremely smooth, efficient, and entirely stress-free from the initial stage to the finish. Some reviewers were not happy with the lack of communication and poor customer support when trying to resolve complaints or get necessary assistance after completing the booking. A few consumers also mentioned encountering unexpected changes or difficulties regarding their travel details without receiving prior notification or proper guidance.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be exceptionally reliable, praising staff members for providing smooth and... See more

Holidays

Customers consistently note positive experiences with holidays, praising the smooth booking processes,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting smooth transactions and excellent... See more

Customer service

People report positive experiences with customer service, noting that agents are very patient, accommodating,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ella Adams has always been extremely helpful and supportive especially to us, senior citizens. We have been booking our flights with halo Philippines for at least 4 years now and Ella has been helping... See more

Rated 5 out of 5 stars

Finding a return flight home was becoming a massive headache until Halo Travels reached out. Working with Liza Mendoza was an absolute breeze! She was patient, clear, and answered all of my queries. I... See more

Rated 5 out of 5 stars

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for... See more

Rated 5 out of 5 stars

The gentleman that looked after me, Mason was amazing all the way through. Ensured all details were correct and managed all the times for transfers via bullet train and hotel. Everything was well expl... See more


Company details

  1. #30 of 204 best companies in Travel agent

About Halo Holidays

Written by the company

Halo Travels & Tours

Your Award-Winning Travel Partner

Book with Confidence with a British Travel Award Winner

Halo Holidays is a leading travel agency in the United Kingdom, and we're proud to announce that we've been awarded Gold in the British Travel Awards 2024! This prestigious award recognizes our commitment to providing exceptional travel experiences and outstanding customer service. So, whether you're dreaming of a relaxing beach getaway, an exciting city break, or an unforgettable adventure, you can book with confidence knowing you're in expert hands.

Your Holiday, Our Passion

Established in 2018, Halo Holidays specializes in crafting the perfect holidays with amazing deals, from budget-friendly flights and tailor-made travel packages to luxurious business class escapes. We're dedicated to providing you with the best travel experience possible, with a focus on personalized service and unbeatable prices.

Why Choose Halo Holidays?

  • ATOL Protected: Your holiday investment is safe and secure with our ATOL protection.
  • Expert Travel Consultants: Our team of qualified and experienced travel consultants is here for you every step of the way, from planning and booking to providing 24/7 support throughout your trip.
  • Tailor-Made Holidays: We specialize in creating bespoke holiday packages to over 300 destinations worldwide, ensuring your trip perfectly matches your interests and budget.
  • Affordable Travel Options: We offer a range of options to suit all budgets, from cheap flight deals to luxurious travel packages.
  • Personalized Service: We value each and every one of our clients and strive to provide personalized service that exceeds expectations.
  • Your Satisfaction is Our Priority: We're committed to ensuring you have a stress-free and enjoyable holiday, taking care of every detail so you can focus on making memories.

Plan Your Next Adventure with Halo

From stunning beach destinations to bustling city breaks, Halo Holidays has it all. Let us be your trusted travel partner and help you create the holiday of a lifetime. Contact us today and start planning your next adventure!

Last Minute Deals

All Inclusive Holidays

All Destinations

Contact info

4.9

Excellent

TrustScore 5 out of 5

5k reviews

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4.9

All reviews

(4,658)

437 reviews in the last 12 months

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Rated 5 out of 5 stars

My friend and I used Damien from Halo…

My friend and I used Damien from Halo flights for our trip to Thailand, Vietnam, Bali and Kuala Lumpur. He organised all of our flights plus transfers and hotels which were all great. We had quite specific plans and he really made a great job of organising it all. I would thoroughly recommend him and will definitely use him again. Thanks Damien

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Damien at Halo Holidays provided an experience

Damien at Halo Holidays provided an exceptional service throughout our experience. He was consistently polite, caring, and highly proactive, ensuring everything was carefully planned from start to finish. His communication was always prompt and clear, and he offered excellent suggestions that really enhanced our holiday. Everything ran smoothly thanks to his careful organisation and attention to detail. Overall, a fantastic experience and outstanding customer service.I will continue to use Halo for all my travel needs, and ask for Damien ! Recommendations to all my friends too ! FANTASTIC

15 April 2026
Unprompted review
Rated 5 out of 5 stars

understanding, extremely helpful and has time for you

From the moment I contacted Halo and have been dealing with Damian Smith it has been fantastic. This is the first time we decided to do a big holiday and travel so far. Damien has been extremely helpful, helping me with all my questions, worries and concerns. Nothing seems to much trouble. Before I decided to go with Halo I wad in contact with another company. Damien won me over much a lovely helpful person. He is an asset to your company. I have already given my daughter is details for the planning of her holiday.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

We booked a flight to the Philippines for my family. Vanessa was my agent. She helped me a lot, answered my questions patiently and took time to find great deals for us.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

we would like to thank Mr.Naflal from Halo holidays for ensuring our safe travel and return from Saudi[umrah]. despite flight cancellations and price escalations, Mr.Naflal ensured there is minimum impact for our family in terms of cost and time.
Halo holidays have been very helpful and transparent with us during our travel and kept us informed of every outcome . We highly recommend Halo holidays and it will be our first choice for our future travel. Inshallah

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from our Halo agent…

Excellent service from our Halo agent Eric who arranged our girls trip to New York. Eric arranged the flights, hotel and transfers. Excellent communication throughout and even managed to get a fantastic room overlooking Times Square.
Eric has also arranged my next trip with my husband and friends to Thailand, Vietnam and Cambodia in November and we can't wait.
Can't recommend highly enough.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I'll give this rating because they…

I'll give this rating because they understand fully what I want for travelling..I have a fantastic experience speaking to Ella. Well done to you and hope again for another flight booking soon..

4 April 2026
Rated 5 out of 5 stars

Rearranged trip to Japan.

Shaun at Halo flights arranged our trip to Japan initially for April. Unfortunately the Middle East conflict made the trip unviable. Since then he has gone out of his way to reschedule everything for May using a different route away from the Middle East. His patience and helpful attitude is something that is certainly not always shown by other travel companies. We would whole heartily recommend him and Halo.

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Brenda who I was dealing with was warm

Brenda who I was dealing with was warm, patient and very helpful in getting me this deal. I will recommend this company if it continues to be honest and open. Initially, what was disappointing was the deposit which you posted on your ads before even making a deal.

31 March 2026
Rated 5 out of 5 stars

Friendly staff Vanessa and 3rd time booking

This is my 3rd time booking my holidays with Halo Travel and Tours and always assisted by Vanessa. She is lovely and goes above and beyond. She tried her best to accommodate our requests especially for my daughter who has special needs. She is an asset to the company and deserves a commendation (and bonus)! Happy with the service and will continue booking with them in the future.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

In detailed and fast responses by Kyra

I am dicussing my family trip with Halo flights Kyra and she is very helpful with all the details I require. Her responses are fast and she has all the explanations and details even before I worry about trip details. Looking forward to finalize the trip with you.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with my travel…

I had a great experience with my travel agency, especially with my agent Mason. He has been incredibly supportive and understanding, particularly given the situation in the Middle East.
We booked a trip to Japan for September, and throughout the process, Mason has been very helpful, patient, and professional. He made everything much easier and gave me confidence that our plans are in good hands.
I truly appreciate his dedication and would highly recommend him to anyone planning a trip.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

It's my second time to booked my flight…

It's my second time to booked my flight with them. They have excellent service. The option to pay for my ticket in installments was very helpful. MJ is very helpful and accomodating. I will definitely book my future travel with Halo travels and Tour Uk

25 February 2026
Unprompted review
Rated 5 out of 5 stars

MJ is the best!

I would like to commend for MJ’s helped. The excellent customer service provided. She went above and beyond in assisting with booking tickets for my family and friends, ensuring everything was handled smoothly and efficiently.
She was incredibly accommodating, always ready to answer questions and make any necessary adjustments without hesitation. Her kindness, patience, and willingness to help truly stood out throughout the entire process.
She is a one-of-a-kind staff member who consistently delivers outstanding service. Thank you for making the experience so easy and pleasant! I will definitely book again with MJ for our future travels.

30 March 2026
Unprompted review

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