ML&S (hamradio.co.uk) are always helpful and offer a very fast efficient and good service. ML&S are the main distributors for several major and important companies which means they are also very wel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering online is quick and efficient. Secure payments online with debit/credit card. Any queries and questions were promptly answered via email. Please have a word with your couriers, two items... See more
I have graduated to a foundation licence recently and have always bought my products from martin lynch so my recent purchase was a topbytes dx spotter pro it is a great item and very pleased with it a... See more
Amazing delivery time to Dublin Ireland, The RF Explorer 6G Combo+ has been a great bit of kit for my day-to-day work. It’s quick to set up, easy to use in the field, and gives me clear visibility of... See more
Company details
- #7 of 68 best companies in Electronics Company
Written by the company
ML&S Martin Lynch & Sons, Staines upon Thames nr Heathrow Airport United Kingdom Tel: 0345 2300 599. The UK leading Supplier and Distributor of Communications Equipment. Specialising in new & used Ham (Amateur) Radio, Commercial Two-Way Radio, Marine & Aviation equipment.
Contact info
Wessex House, Drake Ave, TW18 2AP, Staines, United Kingdom
- 0345 2300599
- sales@hamradio.co.uk
- www.hamradio.co.uk
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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HRI200, The correct item arrived on time.
The correct item arrived on time and with tracking. It was well packaged. I haven't had the opportunity to test it yet as I am planning to set it up with my intermediate call sign which I hope to obtain in the next few weeks.
17 June 2026
Delivered within 3 days of order
I ordered a Diamond shr805s stubby scanner antenna late afternoon on Wednesday and it was delivered today Friday morning. Thank you.
I highly recommend ML&S Martin Lynch & Sons.
26 June 2026
Unprompted review
Spot on service
Absolutely fantastic company to deal with. Items arrive on time, very helpful and responsive to emails. Cant fault them at all. Looking forward to visiting their shop soon.
23 June 2026
Unprompted review
Very competitive price and free…
Very competitive price and free postage, what's not too like?
19 May 2026
Excellent service
Excellent service, many thanks, The Item I bought was not suitable for my needs, However I contacted ML&S and the staff were very understanding, I sent the item back, & I got a full refund, Thanks Again
18 May 2026
Poor customer service
I placed an order for two, Tyt Md-441 walkie talkies and a programming cable. I contacted the company for support, I explained that I struggle with phone calls as I’m disabled and therefore needed support via email. I emailed them 4 days ago as the programming cable is faulty (it won’t connect via software they linked me too) I installed the drivers, I tried 8 different usb ports on 2 different computers, the software said failed to connect each time. The product was advertised as having voice security, yet you can’t activate it without the software and a programming cable, the cable feels cheap and I believe is faulty. Despite asking for no calls, they tried calling me 4 times, they don’t reply to support emails with any kind of support or help. I’m going to have to raise a PayPal dispute as the products are faulty and not working as described.
Update when a customer repeated the asks to not receive phone calls as they give her anxiety then the company ignored this and kept calling this alone is poor Customer service and discrimination. The company never emailed any software as they claimed. I informed the company that I installed the latest software and still having an issue. The latest software was on the manufacturers website. If this was Amazon they would have sent a replacement cable by now
8 June 2026
Unprompted review
Reply from ML&S Martin Lynch & Sons Ltd
We’re sorry to read this review, but we do not feel it fairly reflects the support provided.
The customer first contacted us on 4th June asking where to find the programming software. This email was replied to within 20 minutes with a link to the relevant download page.
The customer then emailed again on Saturday asking for help with the software. One of our engineers called the customer the same day to try and assist directly. The customer was unavailable, so our engineer called again later that afternoon, at which point the customer advised that they did not want telephone support.
On Monday morning at 9:00am, our support team emailed the customer again to ask whether they had managed to get the software working. Later that same day, we also emailed over a copy of the latest programming software for them to download and try.
On Tuesday morning, we explained that the latest version of the software needed to be tested first to rule out a software issue. If the problem still remained after trying this, we would have arrange a replacement programming cable.
We appreciate the customer prefers email support and we have tried to assist by email as well. However, we strongly dispute the claim that no support was provided. We replied promptly, attempted direct technical assistance, followed up, supplied updated software, and offered a replacement cable if the issue continued.
For this reason, we do not believe a 1-star review or PayPal dispute is a fair reflection of the situation. We remain happy to help resolve the issue, but we do need the customer to try the latest software first so we can confirm whether the issue is with the cable or the software setup.
Good price and prompt delivery
18 May 2026
Just good service
18 May 2026
Great service and quick delivery
18 May 2026
Always a pleasure to do business with…
Always a pleasure to do business with you. Great service and great value... love the new dx spotter.
18 May 2026
First time buying from these guys
First time buying from these guys. Excellent service thanks
18 May 2026
Really fast delivery.
18 May 2026
Fast & correct shipt
18 May 2026
I've dealt with Martin Lynch for items…
I've dealt with Martin Lynch for items ever since coming across him at the Pickets Lock show, many years ago, I've always found them very good and easy to get on with. Very knowledgeable also.
18 May 2026
Excelent Dealer, Highly recommended!
I have already ordered the second time from ML&S. The email is excellent. Shipping reliable and fast.
I will order here again. Highly recommended!
22 May 2026
Unprompted review
Martyn Lynch, the best there is
I've tried them all and Martyn Lynch continues to provide the best in value and customer service.
14 May 2026
Unprompted review
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