Have used Hancocks for over 14 years now and can honestly say if I’ve ever had any queries the staff have always been able to help and Hancocks supply mostly everything I need with each order. Deliver... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Really pleased with my order from Hancocks. I ordered a mix of sweets including chewy, fruity, sour, chocolate and bubble gum varieties and everything arrived quickly and well packaged. The selection... See more
Company replied
Great selection of confectionary in a choice of quantities making easy for every need. Website is easy to navigate and select items. Orders are well packed and have a speedy and timely delivery.
Company replied
First time using Hancocks and would 100% recommend. The site itself was easy to use for both set up of account and ordering. Delivery came quicker than expected which was a bonus. The quality of items... See more
Company replied
Company details
- #10 of 17 best companies in Confectionery wholesaler
Written by the company
Hancocks is the UK’s largest confectionery wholesaler, serving a wide range of businesses with the very best bulk sweets, chocolate and much more throughout the year. Our range is bursting with pick n mix sweets, all kinds of chocolate, big brands and seasonal stock for the biggest dates in your calendar, such as Christmas, Easter, and Halloween.
Contact info
Jubilee Drive 25, LE11 5DA, Loughborough, United Kingdom
- 03302020903
- website@hancocks.co.uk
- www.hancocks.co.uk
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Hancocks
Hello, thank you for your review and feeback. I have checked and I can see this has now been sorted, I will ensure this is flagged and I do apologise again, thanks Courtney CS
I have been using this company for a…
I have been using this company for a long time and together we are getting better, securely packed delicate items is of utmost importance as saves time chasing for credit...
22 June 2026
Reply from Hancocks
Hello, thank you for your feedback, we do appreciate this and take this all on board. Thanks take care :)
Reply from Hancocks
Hello, thank you for your lovely review, we do appreciate this. Thanks Courtney CS :)
Sorted out with ease no problem
24 June 2026
Reply from Hancocks
Hello, thank you for your lovely review, we do appreciate it. Have a lovely day, Thanks Courtney CS
Great selection of sweets
Great selection of sweets. Customer service experience has been excellent. Will definitely use for our future events
24 June 2026
Reply from Hancocks
Good Morning, Thank you so much for your lovely review and we are so glad to hear that you are happy with the service, we really appreciate you taking the time to leave this review. I hope you have an amazing week. 😊🍬
Thanks Amelia CS
Very easy to order online brilliant…
Very easy to order online brilliant variety of sweets good delivery service
30 June 2026
Reply from Hancocks
Good Morning, Thank you so much for your kind review we really appreciate all feedback and i hope you have a lovely rest of your day. 🍬😊
Thanks Amelia CS
Reply from Hancocks
Good Morning, Thank you so much for your lovely review we really appreciate it and i hope you have a lovely rest of your day. 😊
Thanks Amelia CS
Reply from Hancocks
Good Morning, Thank you so much for your kind review it is much appreciated, i hope you have an amazing week. 😊
Thanks Amelia CS
Reply from Hancocks
Hello, thank you for your lovely review we do appreciate this. Have a lovely day, thanks Courtney CS :)
Great service
22 June 2026
Reply from Hancocks
Hello, thank you for your lovely review, we do appreciate this. Have a lovely day thanks Courtney CS :)
Great company
Great company. Bought a lot of sweets for our school summer fair. Great communication, came really quickly and fab selection thank you! also great pricing!
25 June 2026
Reply from Hancocks
Hello, thank you for your lovely review, we do appreciate this. Have a lovely day, thanks Courtney CS :)
Delivery
The sweets that I ordered came on the day Hancocks stated while ordering. The boxes were well packaged and sweets looked great - I'm sure they will go down a treat at our PTA event.
25 June 2026
Reply from Hancocks
Hello, thank you for your lovely review, we do appreciate it. Have a lovely day, Thanks Courtney CS.
My experience from Hancock was good
My experience from Hancock was good
easy to make a payment.
19 June 2026
Reply from Hancocks
Hello, thank you for your review, we do appreciate it. Have a lovely day, thanks Andrea CS
Great selection!
I ordered lots of sweets for a huge party we are having, and it was so simple to do, they have an enormous selection to pick from and it was delivered quickly and efficiently. Will definitely use again.
Thank you so much!
24 June 2026
Reply from Hancocks
Hello, thank you for your review, we do appreciate it. Have a lovely day, thanks Courtney CS
Small problem with delivery but…
Small problem with delivery but Courtney gave great customer service and handled the problem. Hancocks have good stock and give fantastic service all tye time.
22 June 2026
Reply from Hancocks
Good Morning, Thank you so much for your kind review it is much appreciated, i hope you have a lovely rest of your week. 😊
A few items I wanted were unavailable
A few of the items I wanted were simply not available. Everything else was good.
16 June 2026
Reply from Hancocks
Hello, thank you for your lovely review, we do appreciate it. I do apologise for the stock you wanted not being available at the time of purchase :) Thanks Courtney CS
Reply from Hancocks
Good Afternoon, thank you you so much for your kind review it is much appreciated and i hope you have a lovely rest of your week. 😊
Thanks Amelia cs
Very helpful company when your delivery…
Very helpful company when your delivery goes wrong . Change their delivery company and it would be brilliant.
11 June 2026
Reply from Hancocks
Hello thank you for your lovely review, we really do appreciate this. Have a lovely day, thanks Courtney CS :)
Packing is good.
16 June 2026
Reply from Hancocks
Hello thank you for your lovely review, we really do appreciate this. Have a lovely day, thanks Courtney CS :)
Reply from Hancocks
Hello thank you for your lovely review, we really do appreciate this. Have a lovely day, thanks Courtney CS :)
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