Hanicks Ltd Reviews 

471
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Contacted Hanicks regarding locating a replacement gas valve for a very old Ideal Elan Rs40 boiler. Spoke to a lovely lady who took details and stated she would call me back after checking availabilit... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Hanicks to anyone.The product arrived exactly as advertised and was so well wrapped it couldn't be damaged during shipping. The product I received ( Glow worm analogue tim... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE Ordered a part through b&q website turns out this is the company supplying the part they used royal mail to deliver. Royal Mail has delivered to the wrong address and I... See more

Rated 5 out of 5 stars

Same dimensions as the Grundfos pump I removed. Sufficient cable with crimped ends. Two new washers. Instruction booklet in English and Polish. Some of the phrases need improvement to be corre... See more

Company replied

Company details

  1. Plumbers' merchant
  2. Central Heating Service
  3. Gas company
  4. Gas engineer
  5. Heating equipment supplier
  6. Plumber

Written by the company

We are an Independent boiler & gas spares stockist based here in the UK. We have access to over 100,000 individual products, and all backed up with a fully equipped technical team to ensure you order the correct part first time. #AllPartsForAllBoilers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

471 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(471)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wifi adapters

Ordered a wifi adapter.. Worked perfectly... Delivered on time.. Great price

29 May 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Good to hear, thank you for your business

Rated 5 out of 5 stars

Prompt delivery, great price

Ordered a motorised zone valve at a very competitive price and it arrived next day. Post office is the best way to get parcels to the Scottish Highlands - so many businesses these day charge extra to our location and use couriers that are at least one day slower that the post office.

30 April 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Glad we could help

Rated 1 out of 5 stars

Ordered a bronze water circulation pump…

Ordered a bronze water circulation pump for next day delivery.
Two days later it turns up incorrect.
Asked for a replacement and return within an hour of receiving wrong pump.
Still waiting for my refund of £150.00
Refusing to answer any questions.
Had buy another pump elsewhere (B.E.)
Disgusting customer service rude staff who are condescending as well as dishonest.

29 April 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Please ensure you order the correct pump. If unsure consult our tech team or your engineer prior to ordering. Also bare in mind order cut off time for next day delivery

Rated 5 out of 5 stars

Ordered a valve from Hanicks and the…

Ordered a valve from Hanicks and the part arrived very quickly and the packaging reminded intact and undamaged. Would definitely order from them again in the future.

14 April 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Hope we can continue to help you

Rated 5 out of 5 stars

Excellent service

Ordered a motorised zone valve for a great price and received it in perfect condition. Fitted it and works perfectly.

20 March 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Excellent

Rated 5 out of 5 stars

The service I have to say was…

The service I have to say was absolutely outstanding, from sourcing the correct part to delivery, the lady I dealt with was so professional, and took the upmost care to make sure the part I required was correct, and got it delivered next day 😀
Thank you so much for all your help.
Very much appreciated 👍

4 April 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Excellent.

Rated 5 out of 5 stars

Excellent Service

Excellent Service
I ordered parts for my broken down Gas boiler.
Parts arrived the next day ready for GasSafe engineer to fit. Orignal boxed and sealed parts. My first order experience deserves a 5star. Thank you Hanicks.

26 March 2025
Unprompted review
Hanicks Ltd logo

Reply from Hanicks Ltd

Thanks

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