Two trips today with courteous, friendly and helpful drivers. To and from both sides of Chelmsford (Great Baddow/Springfield) in peak periods. Avoided busy routes to reach destinations in go... See more
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Review summary
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What people talk about most
Reviews shaping this summary
A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more
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We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
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Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
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Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Drivers are always friendly and helpful…
Drivers are always friendly and helpful - and keep you informed of arrival and vehicle identity which is very useful and secure
18 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Sacha, thank you so much for your very kind words. This is appreciated by our entire team. I hope we continue to give you this level of service during your next journey.
Airport pickup
Very reliable and great service. Booked online, driver was outside my house early very efficient and polite. Will definitely booke again with Happicabs, thank you.
18 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Jackie, thank you so much for your very kind words. I sincerely hope we meet your expectations in the future.
Made a very difficult journey to see a…
Made a very difficult journey to see a friend in hospital,,,,Glen the taxi driver helped me by just chatting,,,,being a genuine soul......💛 It could of turned out not well,,,,,,but he was fantastic....in fact,,,,all the taxi drivers at Witham Happicabs are great...lovely lads and lasses. Thankyou soooooooo much guys and gals. Regards,,,,jules ..(Carlos friend)
11 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Jules, thank you so much for your very kind words. I am sure our entire team will be thrilled by your kind words. I sincerely hope your friend is feeling better. Kind regards
Reply from Happicabs - Essex Taxi Service
Good evening Mrs Serrano, thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Driver arrived on time
Driver arrived on time. Despite roadworks blocking our route the driver found an alternative which got me to my destination on time
9 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Susan, thank you so much for your kind words. I hope we continue to meet your expectations in the future.
Check the route
Took the long way home. Cost £14.40 against normally around £12.5
5 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Paul, so sorry to hear you had an issue during your last journey. I have sent you a request for further information so I can address this for you.
Efficient and quick taxis with…
Efficient and quick taxis with affordable price as ever! Keep up the good work chaps 👏🏽👏🏽
1 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Ammar, thank you so much for your very kind review. It is much appreciated by our entire team. I sincerely hope that your next journey with us continues to meet your expectations,
Lost and Found
Stupidly got drunk and lost my phone after a night out as you do 😅 Happicabs was brilliant and delivered it straight to my door the morning after. Brilliant service and will definitely be using them again in the future…. Hopefully without the drama
1 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Danny, thank you so much for your very kind review. I am thrilled we looked after you on this occasion and sincerely hope we continue to do so.
The lady very polite and friendly very…
The lady very polite and friendly very good service
28 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Deborah, I am so glad our driver looked after you and gave you the service you deserve. I sincerely hope we continue to do so.
Disappointing service
Disappointing service. I booked a taxi for 8.00am on the 27 Feb to go to the station on way to Heathrow. Taxi didn't show and no sign on App that it had been assigned.
So I called Happicabs and was told that I was in a queue and it would be assigned in 10-12mins, not good enough I'm afraid when I had booked taxi the day before.
It still didn't turn after 10mins and it was not yet assigned to a driver so I called again. Eventually a taxi turned up 25mins late.
Very disappointing service, especially given we were on way to Heathrow for our holidays so could ill afford to be delayed.
Not Happi!
27 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Ian, I am so sorry you had an issue with our service. I have sent you a request for further information and would be grateful if you would respond so I can look into this for you. Kind regards.
Very good he waited for me as I was…
Very good he waited for me as I was running a bit late !
27 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Phillipa, Thank you so much for your very kind review. I am thrilled we managed to look after you on this occasion and sincerely hope we continue to do so during your future journeys.
The usual couyrsy and kindness of your…
The usual couyrsy and kindness of your drivers
24 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Chris, thank you so much for your very kind review. I am thrilled that our drivers are looking after and sincerely hope we continue to do so.
The taxi came late even though I booked…
The taxi came late even though I booked it 6 hours before. Apart from that, all was good.Chelmsford happicabs.
23 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Rafal, I am so sorry that we didn't meet your expectations on this occasion. I sincerely hope we give you a better customer experience should you require our services again.
Overall great
Friendly driver, on time, overall great experience, would recommend.
21 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Ally, I am thrilled that we managed to meet your expectations and sincerely hope we continue to do so in the future. Kind regards
Room for imrovement in communication
I made two separate bookings for 3 people each, but they were merged into one six-seater, which I had not been informed of. As a result, only 3 people took it, and the other 3 people had to wait for 25 minutes before I called you and you sent us a second taxi.
19 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Tom, I am so sorry that we did not meet your expectations on this occasion. We will strive to improve our services should you require us in the future.
Exactly service
Exactly service and a very helpful hand, we really appreciate you guys, and thanks for the lady who dropped us from Lidl in Witham to 114 Oak Road Rivenhall, ⭐️⭐️⭐️⭐️⭐️
15 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Manuel. Thank you so much for your very kind review. It is much appreciated by our entire team. I sincerely hope we continue to do so if you require our services in the future.
Easy to book website with competitive…
Easy to book website with competitive pricing.
Driver turned up early and was polite and courteous.
Will make them the no 1 can company wr call.
14 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening David, thank you very much for your very kind review. It is much appreciated and I sincerely hope we continue to meet your expectations in the future.
What a lovely cabbie!
What a lovely cabbie! His car was spotlessly clean and smelt so nice. Arrived in less than 10 mins. Really lovely guy too which is very reassuring as a female travelling alone late at night. Thank you driver 👍
14 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening, thank you so much for your kind review. I am thrilled we met your expectations and sincerely hope we continue to do so in the future.
Perfectly smooth drive the guys got…
Perfectly smooth drive the guys got great conversation with 100% be happy to have him drive me again. It’s very helpful.
14 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Archie, thank you so much for your kind words. It is much appreciated by our entire team.
On time
On time. Helpful. Polite. Only 1 problem. Very high step made getting in and out difficult, with dodgy knees.
13 February 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Mr/s Childs I am glad your driver was up to standard. In the future if you tell the call taker that you require a low car they will gladly sent one to you.
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