Happy Shuttle Cancun Reviews 

We had a one-way private ride to our resort in the Riviera Maya. It was very easy to find the check-in spot outside of the airport doors. They greeted us warmly and told us which number to walk to. The second check-in to double check that it was us was standing under the number and directing the drivers and the riders on which van to get into. The vans were clean and cool from the AC. Drivers were friendly and drove safely to our destination. 10/10 would recommend happy shuttle for a safe journey!

As it always is at the Cancun airport, Finding any of the Transfer company personel can be a little daunting. Once we found them, they moved us very quickly to a waiting area, and had to wait Maybe 10 Minutes, and we were off to our Resort. We use to use Amstar, but Happy Shuttle comes in at a FAIR PRICE. Can't go wrong!!!!

We wanted to have as much time as possible our last day at the resort, not waiting at the airport for hours, so we declined our package transport and booked with Happy Shuttle. It was so easy, the shuttle arrived on time as promised and safely took us to Cancun airport. We also had a flight time change and were able to change our pick up time without any problems. Great service, easy booking, and fair prices, will definitely use again.

5 stars! They were there even though our flight landed a little early. Fantastic experience. We will use them every year when we return to Mexico.

Slight delay as we had to wait 15mins for our private shuttle when we arrived at the airport. Otherwise, perfect service. Reliable, professional, and competitive prices.

We have used Happy Shuttle for two trips, and we’ve been extremely happy both times.

Excellent, friendly service and when things went very wrong with some of our groups flights, they were amazing to work with us to make last minute changes.

We have used HS many times to go from Cancun airport to Playa del Carmen to the ferry. Always on time, always clean and polite. Drivers spoke enough English to get by. Really a good transport company.

Nothing but good things to say about Happpy Shuttle! We had several airline delays while traveling to our destination this year and The staff at Happy Shuttle was great, answering emails and texts reassuring us they would be there when we now were arriving at 12am instead of 3pm. The driver text us when we landed and was ready to bring us to our resort. The Shuttle back was uneventful the driver was great, friendly, showed up on time. The vehicles were impeccable Clean. I would definitely recommend them.

I scheduled a round trip shuttle for 8 passengers well in advance. The leaving time from the airport was very late. We paid for water and beer in advance on the shuttle and the driver kept it! We have booked many trips through Happy Shuttle and have never had problems. I have sent several emails and called a couple of times about our upcoming trips in a couple of months to setup service. I have yet to hear back from them. The service was definitely different this time. It was disappointing and when we asked at the hotel they agreed. They said Happy Shuttle use to be the best but now the service was not so good.

Second time using Happy Shuttle in the last few months and they were reliable, efficient and all around excellent. Transportation is such a stress when traveling, but they make pick up times and processes so easy. The hosts who take you to your shuttle and the drivers are great. A well run team and system.

A nice experience, fast and reliable service, highly recommended!

Happy shuttle was expert, on time, professional, and got us safely from the airport to our Airbnb in Akumal, and returned us from Akumal to the airport for our departure. We will use them again if we are in the area.

Whenever we visit from the UK we always use Happy Shuttle. The whole experience is seamless and reliable. It beats the protracted coach transfers hands down.
The team are always there to meet you in arrivals and your taxi is with you swiftly. The transfer is quick and efficient and reasonably priced. We always feel safe and assured booking with Happy Shuttle.

There was 27 members of our family and Happy shuttle were on time and able to get everyone to the hotel and see that we were to the airport on time. The vehicles were very clean the drivers excellent.

On arrival had to look for 10 minutes for someone from happy shuttle then had to wait a further 40 minutes for our transfers

Return trip with Happy was a positive experience, with the pick up and drop off of the rest of my party at another terminal. Polite and on time. The only negative was the wait to get to my hotel. other wise I it was a good experience, very easy to book online and great communication via email.

We have booked Happy Shuttle twice now and the service has been outstanding. The only draw back for us was that WE did not have enough conversational Spanish to converse effectively with the driver this go around. This did not affect Happy SHuttle's services, just our ability to get locals recommendations during our drive.
Highly recommend the service, especially if you know enough Spanish to interact any driver that is assigned.

We had a wonderful experience overall...to and from the resort.

Getting through the multitude of people in the airport (watch out for those folks with their clipboard) and finding the Happy Shuttle drivers was a bit challenging, but that's to be expected when there are hordes of humanity milling about.

I would highly recommend!!

No problems.

We have been using Happy Shuttle for many years and they have been fantastic each and every time. We have never experienced an issue using their services. Their staff is friendly and always eager to help from airport pick up, to ferry transportation to and from Isla Mujeres as well as trips to playa del Carmen and all of the different parks. They're easy to book with and reliable. We will continue to utilize their services every time we travel to Cancun!