Harbour Holidays Reviews 

330
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional locations of the properties, offering easy access to beaches and town centers. Guests also appreciate the helpful and friendly staff who go above and beyond to ensure smooth check-ins. People consistently describe the accommodation as spotlessly clean, well-equipped, and providing a comfortable home away from home. However, some people mentioned minor cleaning oversights and that certain properties looked a bit tired externally. A few other people also felt that a small number of items, such as specific furniture pieces or lack of certain amenities, could be improved.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting unbeatable proximity to the harbour side and... See more

Holidays

Customers had positive experiences with holidays, reporting wonderfully efficient booking and helpful staff... See more

Facilities

Users describe positive interactions with facilities, often highlighting wonderfully clean and well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the cleanliness,... See more

Staff

People report positive experiences with staff, highlighting their professional, friendly, and accommodating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

Just returned from another lovely week in Padstow. We have been using Harbour Holidays to book our cottage for numerous years and we cannot fault the service they have provided both online and in pers... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied

Rated 5 out of 5 stars

Sundance - Harlyn Wonderfully clean well equipped property in fantastic location HH were easy to communicate with and the addition of the app that they sent through was brilliant - something we’... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(330)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

Pentire Apartment

I think we have stayed at Pentire around 15 times over the past 20years obviously we love it for the wonderful views, great location and it’s always well organised through Harbour Holidays. We stayed for 2 weeks mid May the past 5 years and hope to return next year, we just need to cut down on our luggage as we are finding the stairs more challenging in our later years lol. Overall it’s wonderful and we’re missing our regular visits to the Golden Lion.

9 May 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Shane,
I am so pleased that you continue to enjoy your regular visits to Pentire, the view is truly special! I am sure we will see you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

I've been booking with Harbour Holidays…

I've been booking with Harbour Holidays for 15 years. From enquiry, through to booking and then the pre-arrival information and communications it has been a seamless experience every time. If, on very rare occasions there has been a maintenance issue they are straight onto it and it's fixed quickly. They rate their holiday homes very well and you are never disappointed when you arrive.

22 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Vaughan,
Thank you for your continued loyalty to Harbour Holidays, we look forward to your next visit to Cornwall.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellent Website and Support

Very good website with a straightforward booking process and excellent communication.

14 May 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Andy,
Thank you so much for this great review.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We stayed for a week at The Moorings…

We stayed for a week at The Moorings which is a delightful cottage, well equipped and very clean. Perfect location for Padstow and surrounding areas. The bonus was a car parking space.

9 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Neal,
I am so pleased that you had an enjoyable stay at The Moorings. Please come back soon!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Dennis Farm Apartment

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,cooking pots and utensils to make self catering easy. The owners are very friendly, welcoming and helpful. The little extras like biscuits, milk,tea and coffee are a nice touch. Easy walk into Padstow on the Camel Trail. Would not hesitate to reccomend this apartment.

9 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Deborah,
Thank you for this great review of Dennis Farm Apartment. We hope you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great property, easy online booking

Easy online booking, we stay at the same cottage in Padstow every year, always clean and tidy, with a pretty garden and parking space (godsend!).

16 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Helen,
It is so great to hear that you had such a nice holiday. See you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellent company to deal with, thoroughly recommend

Company very efficient at keeping me informed with all the information required making booking easy for a relaxing holiday. I had a problem which was sorted very efficiency by H H staff.
The cottage was excellent, with good standard of decor and all the equipment required for a weeks comfortable stay. Would recommend booking with H H

8 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Paul,
I am so pleased that you had a great experience with us. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Accommodation great with every detail…

Accommodation great with every detail thought of. All communications with Harbour Holidays simple and spot on thank you!

8 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Guest,
Thanks so much for these kind words, we look forward to your next stay.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great place to stay.

Mary's Flat is always lovely to stay in. I have stayed in this flat for many years and have seen a lot of changes. The balcony is a great plus as far as I am concerned, you can sit out in all weathers and look out over the harbour while watching the world go by. Booking is very easy, and the ladies in Harbour Holidays are always very nice and very helpful. Having a designated parking space is also a bonus . I have already booked for next year.

30 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Guest,
I am so pleased that you continue to enjoy your holidays at Mary’s Flat. We look forward to seeing you again next year.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

highly recommend

Have used harbour holidays many times, always been excellent service and communication. Properties really lovely.
Highly recommend, will use again.

7 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Stuart,
Thank you for leaving this great feedback!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Our third stay at Gulland overlooking…

Our third stay at Gulland overlooking Padstow Harbour. Apartment clean and very comfortable with a great view!
Have booked numerous times over the years with Harbour Holidays and never had a problem or been disappointed.
We had a phone call prior to checking in time saying we could check in early which was great as we were already in Padstow and this was greatly appreciated as was the cream tea! Wouldn’t go anywhere else to book! Thank you

2 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Joanne,
I am so pleased that you enjoyed your third stay at Gulland, we look forward to hosting you again!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellent property

Excellent property. Great location but also good communication from Harbour Holidays.

5 May 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Lisa,
I am pleased that you had a good experience with us. See you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

We have stayed in Padstow on numerous…

We have stayed in Padstow on numerous occasions, using Harbour Holidays, and have always been delighted with the accommodation. On this recent trip we were a little disappointed to find that the throws on the sofas had obviously been used as dog blankets, as two of us suffered from allergic reactions. Once the blankets had been removed, both reactions cleared up. Also, having asked for early confirmation of our booking in time, I was a little annoyed to be told the house was ready, by text at 18.10, when the book in time was 17.00.
Minor issues, but it didn't spoil an otherwise lovely holiday.

2 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Richard,
I appreciate you taking the time to leave this review, we wish you had given us the opportunity to rectify the issues with the throws. I will pass your comments on to the cleaning team regarding the delayed notification. Thank you again for your constructive feedback. We hope to welcome you back to Padstow again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great Holiday Accommodation Company

We have booked with Harbour Holidays at the Harbour View apartments for many years and the last few mainly in Pentire. The accommodation is outstanding and has the most amazing view over the Harbour and estuary. With the added bonus of a parking space and easy access to all the shops and restaurants. Just be aware that the apartments have flights of stairs and not accessible for the disabled.
HH keep you informed by regular emails and send all booking and accommodation information in easy to read form.

2 May 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Terry,
I am delighted that you keep returning to Pentire, the view is fantastic! We hope to see you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

We have booked with harbour holidays…

We have booked with harbour holidays every year for the last 20 years .
This time we had a leak through the ceiling and HH dealt with it quickly and efficiently.
The only disappointment we had was the owners tried to up the price more than the pro rata price for an extra few days . So even though we’ve stayed at this cottage many times we spent the extra few days in St merryn instead which was lovely and we will be going back there.

30 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Mrs Copeland,
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your loyalty to Harbour Holidays I am delighted to hear that our team handled the leak promptly and efficiently.

We understand your disappointment regarding the pricing for the extra days and apologise for any inconvenience caused. Your feedback will help us in our ongoing efforts to improve our service.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Very pleased

We have stayed at 26 Egerton Road several times. Always very clean and everything we could need is supplied. Staff have always responded quickly to any queries.

29 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Guest,
It is so great to hear that you enjoyed your stay at Estuary View, we look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Had a lovely stay here again

Had a lovely stay here again! Second year in a row staying at The Red Brick Building. Would recommend to anyone. The only downside is the lack of mirrors! There is nowhere to get ready in either room and no full length mirror so made it difficult.

27 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Lauren,
Thank you for this review of 3 The Red Brick Building. I will certainly pass this feedback on to the owners.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great location with large kitchen which…

Great location with large kitchen which was well equipped. With chairs and dining area. Large bathroom too with great shower. Lounge was comfortable, though we didn’t use much as we were out and about. Handy having parking space close by.

28 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Helen,
Thank you for this wonderful feedback. I am so pleased that you enjoyed your stay. We hope that we can accommodate you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Brilliant support and customer service…

Brilliant support and customer service both in booking and when at our wonderful accommodation in Padstow 10/10

25 April 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Paul,
Thank you for this feedback, I am so glad you had a great experience with us.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stunning harbour side views. Lovely clean apartment

Stunning harbour side views. Lovely clean apartment. Well appointed. Good communication, local branch with helpful staff. One of the best holiday companies we have used 😀 will book with them again

1 May 2026
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Beverley,
I am delighted that you enjoyed your stay at the Harbour View Apartments, see you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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