Harbour Holidays Reviews 

332
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional locations of the properties, offering easy access to beaches and town centers. Guests also appreciate the helpful and friendly staff who go above and beyond to ensure smooth check-ins. People consistently describe the accommodation as spotlessly clean, well-equipped, and providing a comfortable home away from home. However, some people mentioned minor cleaning oversights and that certain properties looked a bit tired externally. A few other people also felt that a small number of items, such as specific furniture pieces or lack of certain amenities, could be improved.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting unbeatable proximity to the harbour side and... See more

Holidays

Customers had positive experiences with holidays, reporting wonderfully efficient booking and helpful staff... See more

Facilities

Users describe positive interactions with facilities, often highlighting wonderfully clean and well-equipped... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the cleanliness,... See more

Staff

People report positive experiences with staff, highlighting their professional, friendly, and accommodating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

Just returned from another lovely week in Padstow. We have been using Harbour Holidays to book our cottage for numerous years and we cannot fault the service they have provided both online and in pers... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied

Rated 5 out of 5 stars

Sundance - Harlyn Wonderfully clean well equipped property in fantastic location HH were easy to communicate with and the addition of the app that they sent through was brilliant - something we’... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

332 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(332)

195 reviews in the last 12 months

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Rated 5 out of 5 stars

The service and property were excellent.

The service from Harbour Holidays is excellent and the property we rented for 2 weeks in March was of a high standard and as described. It was well equipped except for a microwave. The property was in the centre of Padstow, just a short walk to shops, pubs and restaurants but quiet. The parking place for one car was a bonus.

28 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Peter,
Thank you for this lovely feedback of Lobcray cottage. We hope you visit Padstow again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Pentire, Harbour View apartment

Stayed at Pentire, Harbour View apartments, Padstow, booked directly with Harbour Holidays. This was a beautiful, spacious apartment with everything you needed and the furnishings and contents were all excellent quality. Right on the harbour side, the views were amazing. The added bonus was the allocated parking space again on the harbour.

There was a slight issue when we arrived but Harbour Holidays responded immediately and resolved the issue, even though it was late Saturday afternoon. We then received a gift from the owner (thank you) apologising for any inconvenience we had had.

I would definite recommend Harbour Holidays as the staff were extremely professional, helpful and friendly. Nothing was too much trouble and they went above and beyond to ensure our stay was enjoyable. Which it was. Would definitely stay here again and use Harbour Holidays.

14 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Linda,
Thanks for this great review of Pentire, I am so pleased that you enjoyed your stay and that the team were so helpful. We hope you book with Harbour Holidays again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Gorgeous Cottage and fab customer service

Booked directly through Harbour Holidays. Really helpful and the booking was sorted quickly.
The cottage was fabulous. Spotlessly clean, really well equipped, well maintained and in a great location for walking to the beach and to the harbour. We had a wonderful holiday and we will definitely book again.

13 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Lorraine,
Thank you for this review of 1 High Street, we are so glad that you enjoyed your holiday. We would love to have you back soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Wonderful property.

Excellent communication from the harbour holidays team and the property exceeded all expectations . Wonderful to just sit watching what was going on round the harbour.

13 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Trevor,
I am delighted that you enjoyed your stay at 4 The Red Brick Building, the views are spectacular. See you next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great cottage in a brilliant location

Great cottage in a brilliant location. Easy access to beaches, walks and pubs. The cottage itself is super well equipped with a big kitchen with everything you could need. Sundance was perfect for our family of 4.

13 February 2026
Unprompted review
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Reply from Harbour Holidays

Dear Lizzy,
Thank you for this great review of Sundance, we would be delighted to welcome you back soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

4 The Red Brick Building

Stayed in 4 The Red Brick Building for a week. Good situation for the town and overlooks harbour. Well equipped. Quiet. Parking space available but if cars parked on either side, it would be very difficult to get in/out for family sized car.

6 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Carole,
I'm pleased you had a nice holiday at 4 The Red Brick Building. We also appreciate your helpful feedback regarding the parking space. I understand it can be a bit tight. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

Not a bad review for Harbour Holidays.

We have used Harbour Holidays whenever we come to Padstow, and will continue to do so. We have never had a problem . We booked Bumblebee Cottage this time, We knew there wasn't any parking. I did call Harbour before we booked regarding another query. We knew where the cottage was, and I mentioned the unloading of the car, I was told it was a quiet road. It is not. We were worried about stopping and unloading as the cottage is on a bend. The huge sand lorries come past quite early in the morning, plus the coaches, buses and cars all the time. I felt we were on waving terms with the lorry drivers. The house itself was good. It was clean, recently decorated and had nice furniture. We had a problem with the cooker, couldn't get the oven on as well as the grill. Only 1 saucepan if you want to cook. The patio wasn't very clean. I know it's been a wet winter but it needed attention and weeding. A lot of velux windows which could do with a clean. Some hangers were broken, so it was difficult to hang clothes. It was a short walk to the harbour. We love Padstow so we will be coming again. I did get a call on the day of arrival to let us know we could get into the cottage early, which was much appreciated.

7 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Pat,

Thank you for taking the time to share your feedback following your recent stay. We’re very pleased to hear that you continue to choose Harbour Holidays for your visits to Padstow. We are sorry to hear that you were not entirely satisfied with the property and it's location. We are addressing your points with our housekeeping and maintenance teams to ensure improvements are made promptly. We hope to welcome you back again soon and provide you with a better experience next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Sarah’s View, Padstow

Recently had a week at Sarah’s View, Padstow. Lovely clean property and plenty of room for 4 adults. 10 minute walk from the centre of Padstow. Easy access to shops, pubs and restaurants.Good location to explore other local beach’s ie Trevone, Constantine Bay and Mawgan Porth. Appreciated the call from Harbour Holidays on our journey down to let us know we could have an early check in. Would highly recommend the company and the property.

8 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Brian,

Thank you so much for your wonderful review!
We’re delighted to hear that you had such an enjoyable stay. We hope to welcome you back to Padstow in the future!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Have been using Harbour holidays for a…

Have been using Harbour holidays for a number of years. Online booking is straightforward and easy. The staff are lovely and helpful. We have stayed in many properties and each one has been a fantastic home from home.

6 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Geraldine,
Thank you so much for your lovely review and for your continued support over the years. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We are very happy with the service that…

We are very happy with the service that you provide, and the extra help that Amy has offered with regard to the rubbish collection. As owners with you for 30 years now we love coming down and feel confident in your company looking after our interests. Thank you

9 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Jim,
Thank you for this wonderful feedback. We love having you as owners and truly appreciate your support. We look forward to seeing you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Have just returned from yet another…

Have just returned from yet another wonderful stay at Dew. The apartment is our home from home . The location is perfect and the apartment is very well equipped with extra touches you didn’t know you would need . Very clean .
The staff at harbour holidays are a notch above everyone else . They go out of their way to be helpful. They are helpful kind and always give me a warm welcome … the kind you give to a very old friend . They have at times gone above and beyond give me support when it was needed .
Booking my usual slots again !!!!
Thank you Harbour holidays

14 February 2026
Unprompted review
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Reply from Harbour Holidays

Dear Elizabeth,
Thank you so much for your lovely words.
We’re so happy that Dew feels like your home from home. It’s always a pleasure to welcome you back.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stepper, Padstow

My partner and I had the most amazing, relaxing stay in Stepper. Location was picture postcard, the outstanding welcome hamper full of delicious treats was a lovely extra touch.
Communication before, during and after first class. Spacious accommodation, bright and homely.
If you’re looking for a reset this is the place to be. Thank you HH.

31 January 2026
Unprompted review
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Reply from Harbour Holidays

Dear Vanessa,
I am so glad that you had a lovely holiday in Stepper. We hope you visit again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Moorings- Padstow Xmas break- very cosy!

Moorings- Padstow . Lovely cosy cottage in easy walking distance of harbour and shops, pubs, restaurants etc. Great Xmas break- compact but well equipped kitchen and new bathroom with walk in shower since our last visit. Two bedrooms sleeps 4 and ideal location.

27 December 2025
Unprompted review
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Reply from Harbour Holidays

Dear Peter,
It's so great to hear that you enjoyed your stay at The Moorings. See you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Pentire apartment at Harbour View

Pentire apartment at Harbour View was perfect for our stay. Lots of positives - friendly staff (next door); directly overlooking the harbour with all its Christmas lights and boats; right in the heart of all the Padstow ‘action’ and restaurants - but not noisy, as situated on the top of three floors; wonderfully warm with comfy reclining sofa and chairs and everything that we needed for a one week stay.
Two (tiny) negatives for feedback - the double bed was a little too soft and needs a more supportive mattress… the combination locks on the two ground floor entrance doors need servicing as they don’t fit properly and were often left open, even after the retail units had closed.
Otherwise, we had a lovely stay and have already recommended it to family and friends.

4 January 2026
Unprompted review
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Reply from Harbour Holidays

Dear Duneane,
Thank you for taking the time to leave this review, I am are so pleased your stay at Pentire was enjoyable. The team will certainly look into the mattress and the locks as we strive for 5*. We hope to see you again on a future visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stunning location, superb apartment.

Very easy to book online and clear instructions emailed prior to stay. Amazing apartment, very well equipped kitchen, lovely bathrooms with everything spotlessly clean.
Wonderful view of the habour especially as the Christmas lights were still on for the first few nights of our stay.
The only slight complaint was that the 2 armchairs in the lounge weren't overly comfortable.

3 January 2026
Unprompted review
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Reply from Harbour Holidays

Dear Joanne,
I am so pleased you enjoyed your time in Padstow. We hope you’ll visit again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Easy to use website with a great choice of properties. Had an amazing holiday thank you. Will definitely book again.

19 December 2025
Unprompted review
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Reply from Harbour Holidays

Dear Becky,
We appreciate the great feedback and we look forward to welcoming you again in the future.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Love Blair House

Love Blair House. Go back year after year. Perfect pop Padstow location with stunning estuary views. Dog friendly, beautiful house, the best holidays here

1 January 2026
Unprompted review
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Reply from Harbour Holidays

Dear Shahid,
Thanks for the lovely review, we are so glad you enjoyed your stay at Blair.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We have been using HH for years

We have been using HH for years, first class service, also booked again.
Keep doing what you are doing HH, excellent company

27 December 2025
Unprompted review
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Reply from Harbour Holidays

Dear Lisa,
Thank you for this review, we appreciate your loyalty. We look forward to welcoming you again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Fantastic house and everything you may…

Fantastic house and everything you may need in the kitchen. Will stay again in a heartbeat.

27 December 2025
Unprompted review
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Reply from Harbour Holidays

Dear Louise,
We are delighted that you enjoyed your stay at Hafryn, we would be more than happy to have you again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Customer Service

We have used Harbour Holidays several times and find they have a very high standard which we appreciate. A few issues were sorted out very quickly by Clare showing excellent customer service. We wouldn't hesitate to book again with Harbour Holidays.

27 December 2025
Unprompted review
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Reply from Harbour Holidays

Dear Stella,
Thank you for this review, Clare is so pleased she could help. See you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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