Harbour Holidays Reviews 

336
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 204 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the properties are situated in fantastic locations, making it exceptionally easy to explore the local area and walk into town. Visitors consistently praise the friendly and helpful team, who go out of their way to ensure holiday stays run smoothly. Some reviewers were not happy with cleanliness details, noting occasional instances of dust or outdoor areas needing extra attention upon arrival. A few other people also felt that certain minor interior furnishings, such as seating comfort or missing window coverings, could be improved for a better stay.

What people talk about most

Location

Users describe positive interactions with location, frequently highlighting properties situated just minutes... See more

Holidays

Reviewers mention positive feedback about holidays, describing them as relaxing, well-organized, and... See more

Facilities

Clients share positive opinions on facilities, noting that properties are very well equipped and offer plenty... See more

Quality

People report positive experiences with quality, highlighting that the accommodations are spacious,... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently highlight the efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another fab holiday house from Harbour Holidays. Lovely spacious house in Padstow with everything you need and 2 minutes from the harbour (8 New Street) Great for families with older children (we had... See more

Company replied

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

Sundance - Harlyn Wonderfully clean well equipped property in fantastic location HH were easy to communicate with and the addition of the app that they sent through was brilliant - something we’... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(336)

201 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communications throughout the…

Great communications throughout the process. Return visit to same cottage, fabulous.

4 October 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Mary,
Thank you for the review, we are glad you enjoyed your stay.
See you again next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We stayed at 5 Little Dinas Padstow

We stayed at 5 Little Dinas Padstow. We love staying here. It’s so comfortable and it’s like our home away from home. Always book with Harbour Holidays who are always very helpful and easy to deal with.

3 October 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Sue,
Thank you for this lovely review, I am so pleased you enjoyed 5 Little Dinas.
Can't wait until your next stay!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Fabulous apartment

We stayed at Trescore at Treyarnon for the fourth time. It’s a fabulous apartment, very well equipped and comfortable. The view is amazing. All my dealings with Harbour Holidays for been excellent but special praise to Lesley the housekeeper, she let us know that the apartment was ready for us which saves a lot of hanging about when you have traveled a long way. And her help when we were considering our journey during storm Amy. I hope we can book Trescore again with Harbour Holidays

20 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Rowena,

Thank you for your lovely review, we are so pleased to hear that you enjoyed your stay at Trescore.
We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Lovely home got everything you need we…

Lovely home got everything you need we go every year!
Unfortunately it has some wear and tear and needs some loving. It used to be really well looked after but has been neglected the last few years we've gone. I report every year about the blocked drains and its still the same. Can't have a long shower in the main bedroom en suite as it floods. Fan doesn't work in the bathroom. Lights not working. Flicking off lights in kitchen. Limescale on taps. Light out in garden doesn't work.

27 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Guest,

We are glad that you found the home well equipped.
Sorry to hear that you felt the property was not up to standard, we do appreciate this feedback.
We will do our best to rectify these issues so your next visit will be more enjoyable.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

First stay at Estuary View in Padstow…

First stay at Estuary View in Padstow and with Harbour Holidays. Straight forward information about our stay was received beforehand.
The apartment was in a good position with some great views.
Very poor welcome pack when we arrived. A Tesco cake and milk.
A couple of issues were found with 2 being reported to the office.
The main bedroom was a bit cramped.
We did also find a few issues with the cleanness.
The bedding was very basic.
Overall it was ok.

20 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Clifford,

Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t meet your expectations, I will pass this feedback on.
I hope that you chose to book with us again, the team would be more than happy to find you a property that is better suited to you.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

Could be so much better

The house was in need of a bit of tlc for the price we paid (bathrooms were ok).
Location is great, back garden was scruffy & bedrooms/bedding were lacking class.
No welcome pack (just a pint of milk in the wobbly fridge) overall a slightly disappointing experience & we won’t be returning to this property any time soon at this price.

19 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Peter,

Thank you for this feedback, we are sorry that you found this property unsatisfactory. We appreciate you bringing these matters to our attention as they help us improve our service. and we hope you will consider giving us another chance in the future.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Lovely apartment- right on the harbour

Lovely apartment- right on the harbour. Wonderful views over to Rock. Own car park space. Fully equipped and spotlessly clean. Few minutes walk to pubs and restaurants. Would highly recommend.

20 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Rita,

We are so pleased you had a fantastic stay, I will pass this lovely feedback on.
We look forward to welcoming you back to Padstow.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A great service alongside great accommodation.

We have tried other people in and around Padstow, but Harbour holidays are by far and away the best company we have dealt with. If there are any issues, their response is immediate. They are also extremely friendly. I would also like to thank the HMG cleaning team who made the house look so good. Efficient professional and fab all round.

20 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Lizzie,

I am delighted that you had such a lovely experience, I will pass these comments on to the housekeeper and the Harbour Holidays team.
We hope to have you stay with us again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Have used HH for years

Have used HH for years, always easy to deal with.
We always stay in Padstow as the restaurants and pubs are within walking distance. If we had any problems, these were very, very rare they were dealt with straightaway.
Would highly recommend them.

26 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear David,
Thank you for the wonderful feedback, so pleased you enjoyed your stay.
We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Fantastic property

Fantastic property, everything we needed and some lovely special touches, very helpful people at Harbour Holidays, who were quick to respond and to offer help. We are looking forward to another visit.

19 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Penny,
Thank you for the 5 star review, we are so pleased that you enjoyed your stay at this property .
We hope to have you back again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

We had a really lovely week

We had a really lovely week, as always in Padstow, and this time we stayed at Stepper.
We had a few issues but they were dealt with. The accommodation had some nice features including reclining sofa, kitchen equipment and comfy beds. A couple of criticisms would be the windows need cleaning and there were quite a few cobwebs. The lighting in the twin room is terrible and needs addressing. The staff at HH were very friendly and kept in contact with updates. I would use them again.

13 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Guest,

Thank you for your feedback, I will pass this on and rectify the issues mentioned.
I am pleased that the team were helpful and you enjoyed your stay.
We hope to have you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Trenoder

Stayed at Trenoder near Trevone/Padstow, location was great, really handy for everything we needed. Property itself was also really nice and spacious, was also very clean, communication throughout from HH was excellent. No complaints whatsoever.

20 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Philip,

We are delighted to hear you had a great stay and you were well looked after.
We hope to welcome you back in the future.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Only place to book holidays in Cornwall

Have used this company for about 4 years, and will be using them in the future. Lovely staff, great properties, and an office you can visit in Padstow if there are any issues.

13 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Sue,

Thank you for your review, we are so pleased to hear you had a great experience.
See you again soon!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour Holidays are patient friendly…

Harbour Holidays are patient friendly accommodating and would definitely recommend to family and friends.

12 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Liz,
Thank you for the lovely review, I am so glad the team looked after you.


Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

8 Egerton Road

This is our second time at this property ,we had a fantastic 2 weeks. The layout of this property is excellent and works allowing people to interact comfortably.
We did have a couple of issues with the blinds and the heating but the staff at Harbour Holiday were great and sorted these out straight away. From my point of view I think that it needs a bit of tlc especially the beds.
On the whole we enjoyed Padstow and our accommodation.

9 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Anita,
We are so pleased that your stay was enjoyable, and that the team were helpful. I will pass your feedback on, we appreciate your comments and are always looking to improve.
We hope to welcome you to Padstow again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour holidays are a highly…

Harbour holidays are a highly professional and accessible company.
They provide lots of relevant information about your stay and will always provide someone to come out if you need any assistance with something.

12 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Jaqueline,

Thank you for the positive feedback, I will pass this onto the team.
We hope you will come back again.


Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

HH save the day!

Thank you HH after a terrible experience with another holiday letting agency and being without accommodation. A quick call to HH and Claire was amazing, so empathetic and quick to call owners etc. we managed to get into Cowries, which is super cute and comfortable & made my birthday so enjoyable. Thanks again! Highly recommend

11 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Lucy,
We are delighted that you enjoyed your stay in Padstow, and your birthday celebrations.
I will pass this on to Clare. We look forward to welcoming you again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Little lobster

We stayed at Little Lobster in Padstow. Very comfortable cottage, clean and well equipped.

6 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Jenny,

Thank you so much for your 5 star review on Little Lobster. We will pass this onto the owners. We really hope we can accommodate you back here again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

First time we've stayed in Padstow it…

First time we've stayed in Padstow it self, was very handy, nice accommodation

6 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Dear Timothy,

We are so glad you had a great stay in Padstow. Hope you will come back again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Perfect stay

Little Gambia padstow is so comfortable. A perfect stay

5 September 2025
Unprompted review
Harbour Holidays logo

Reply from Harbour Holidays

Thank you so much for the 5 stars, So glad you had a great time at Little Gambia.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look