Hays Travel - Airdrie Reviews 

603
TrustScore 5 out of 5

5.0

18 Bank Street, ML6 6AF Airdrie, GB


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Rated 5 out of 5 stars

Friendly asked what we looking for a got us the best deal within our budget i would highly recommend hays travel airdrie all the staff make you feel welcome. U wouldn’t book through any other company... See more

Company replied

Rated 5 out of 5 stars

Caroline was absolutely fantastic, with really impressive knowledge of areas we were looking at...how far from nearest town, what the environs are like, etc. Done and dusted within 30mins. And she eve... See more

Company replied

Rated 5 out of 5 stars

This is a great company to book your holiday with. The staff in Airdrie are friendly and helpfull,they have patience and advice for any travel. I booked a cruise recently and booked city breaks in the... See more

Company replied

Rated 5 out of 5 stars

Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 18 Bank Street, ML6 6AF, Airdrie, United Kingdom

  • 01236884388

5.0

Excellent

TrustScore 5 out of 5

603 reviews

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5.0

All reviews

(603)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

First class

First class, as usual. Allan always gives a great service, never fails.

23 June 2026
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Reply from Hays Travel - Airdrie

Jim Sweeney,

We are so pleased to hear you consistently receive great service. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

10/10 as always from Hays Travel……

10/10 as always from Hays Travel… Caroline especially! Wouldn’t go anywhere else ✈️

18 June 2026
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Reply from Hays Travel - Airdrie

EWAN SPEIRS,

We are so glad you had such a wonderful experience with us! We appreciate your loyalty.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent company been using them for…

Excellent company been using them for years they accommodate all your needs and Caroline is first class

21 June 2026
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Reply from Hays Travel - Airdrie

customer,

We truly appreciate your kind words and continued loyalty. We are so pleased to hear you value our service.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Enjoyable experience

The staff are always so helpful and can't do enough for you .

20 June 2026
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Reply from Hays Travel - Airdrie

Jeremiah Ferguson,

Thank you for your kind words! We're so pleased to hear this.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Always a pleasure booking your Holiday…

Always a pleasure booking your Holiday here.Staff so helpful

19 June 2026
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Reply from Hays Travel - Airdrie

Mary,

We're delighted you enjoy booking with us. We appreciate your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Super service.

Very helpful and friendly staff.Claire was great and helped me book 2 holidays.

10 June 2026
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Reply from Hays Travel - Airdrie

mairi,

We're so pleased our team provided excellent service and assisted with your bookings. Thank you!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Found this company very helpful and…

Found this company very helpful and would defiantly use them again

17 June 2026
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Reply from Hays Travel - Airdrie

Williamina,

We are so pleased to hear about your positive experience with us. Thank you for your kind words!

Kind Regards
Hays Travel Airdrie

Rated 5 out of 5 stars

Alan was very helpful and spent a long…

Alan was very helpful and spent a long time on organising my booking

17 June 2026
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Reply from Hays Travel - Airdrie

Joy,

We are so pleased to hear about your positive booking experience with us. Thank you for your kind words!

Kind Regards
Hays Travel Airdrie

Rated 5 out of 5 stars

Another wee holiday booked in our…

Another wee holiday booked in our Airdrie branch. Fantastic help from Claire last week and booked by Allison this week. As always thanks ladies for making it so easy 😊

14 June 2026
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Reply from Hays Travel - Airdrie

Julie,

We are so pleased to hear we made booking your holiday easy. Thank you for your continued loyalty.

Kind Regards
Hays Travel Airdrie

Rated 5 out of 5 stars

The staff cant do enough to get you…

The staff cant do enough to get you what you want
They are friendly and make you welcome
They go above and beyond to help with everything q

30 May 2026
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Reply from Hays Travel - Airdrie

Peter,

Thank you for your wonderful feedback! We are so pleased to hear our team made you feel welcome and went above and beyond.

Kind Regards
Hays Travel Airdrie

Rated 5 out of 5 stars

Walked in to the shop summer was at her…

Walked in to the shop summer was at her desk think new to the shop good to see yous bringing in young staff knew where I was booking a wee thing with the ages for the kids Alan helped summer with that and you get to know how to sort something out with experience I always like using the shop I don’t like booking things on the internet and you get a wee chat with staff

28 May 2026
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Reply from Hays Travel - Airdrie

William,

We're so pleased to hear you had a positive experience with our team! We appreciate your kind words about our staff and their helpfulness. We look forward to assisting you again.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Was put at ease immediately and…

Was put at ease immediately and preferences were listened to by Claire who dealt with us to provide the best holiday suitable for our needs

22 May 2026
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Reply from Hays Travel - Airdrie

Kathleen Geddes,

Thank you for your kind words! We are so happy we could help you find the perfect holiday that suits your needs.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

No waffle

No waffle. Straight to point and very helpful with booking

23 May 2026
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Reply from Hays Travel - Airdrie

Robert Ferguson,

We're glad we could assist you efficiently with your booking.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

I was able to complete my purchase…

I was able to complete my purchase quickly without any issues. Staff were friendly and helpful.

22 May 2026
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Reply from Hays Travel - Airdrie

David,

We are so glad you had a quick and easy purchase experience with our friendly team!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent Experience.

My sisters and I booked a city break to Krakow with Hays travel yesterday. The agent who arranged our city break was very knowledgeable and a great help in us choosing our destination. I can't thank the agent enough for her help and wouldn't hesitate in booking with Hays travel again.

16 May 2026
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Reply from Hays Travel - Airdrie

Mrs, MCANANEY,

We're so pleased to hear you had such a positive experience booking your city break with us! We appreciate your kind words about our knowledgeable team member and look forward to assisting you again.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great Experience

Very pleasant and knowledgeable sales person.

14 May 2026
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Reply from Hays Travel - Airdrie

Linda Welsh,

We're so glad you had a pleasant experience with our sales person. Thank you for sharing!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Great experience in Airdrie branch with…

Great experience in Airdrie branch with Claire. Will definitely use in future- friendly, efficient and knowledgeable. Took all the stress away and made booking simple and straightforward. Highly recommend.

8 May 2026
Hays Travel - Airdrie logo

Reply from Hays Travel - Airdrie

Pauline Mcadam,

We appreciate your kind words regarding your experience in Airdrie! We're happy that we could make your booking simple and straightforward. We look forward to assisting you in the future.

Kind Regards
Hays Travel Airdrie

Rated 5 out of 5 stars

No problems everything sorted

No problems

26 April 2026
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Reply from Hays Travel - Airdrie

Hi there,

We're happy to hear that you found what you were looking for and that our service met your expectations. Thank you!

Kind Regards
Hays Travel

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