I was looking for a last minute family holiday abroad and popped into Hays Travel in Allestree. Instantly met with a warm welcoming reception from Kelly the branch manager. Her attention to detail was... See more
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See what reviewers are saying
We found all the staff at Hays travel very polite and friendly. When we inadvertently got the wrong date for our booking Arran kindly changed it very quickly for us.
Company replied
Great personnel service from Millie. Who connected with us instantly and understood what our holiday wishes were from the very start. Which showed us that she listened and which also made us feel very... See more
Company replied
Lewis at Hayes Travel was extremely helpful, professional and friendly. Nothing was too much trouble for him. Excellent service. Thank you!!
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 14 Park Farm Centre, DE22 2QN, Allestree, United Kingdom
- 01332897041
4.9
Excellent
792 reviews
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Reply from Hays Travel - Allestree
Thank you for your kind feedback Ian, it is muchly appreciated. Best wishes Lewis :)
Really friendly and knowledgeable…
Really friendly and knowledgeable staff. Got the holiday we wanted at a good price. Managed to sort out price parity with P and O even though it wasn’t coming up on your system as the same amount
28 February 2026
Reply from Hays Travel - Allestree
Hi Chris thank you for your lovely review :) we hope you have an amazing time
Millie
Happy holidays
Very nice , comfortable atmosphere. Staff very friendly , helpful and nothing was too much trouble. Very happy when we left
4 March 2026
Reply from Hays Travel - Allestree
Thank you for your lovely feedback, I will be sure to pass this onto Leonni! Emmie :)
We were listened to
We were listened to, given good advice snd our booking was stress free.
17 February 2026
Reply from Hays Travel - Allestree
Thank you for your kind feedback Judith, I will pass this on to Emmie. Regards Lewis :)
Staff very helpful
Staff very helpful. Looked at various holidays.
Booked a holiday. No problems, all very smooth.
4 March 2026
Reply from Hays Travel - Allestree
Thank you for your lovely feedback! It was my pleasure getting your holiday booked for you :) Emmie
The people and prices sell Hayes Travel.
The people were friendly, competent and patient. The prices seem to be competitive!
3 March 2026
Reply from Hays Travel - Allestree
Thank you for your lovely feedback! I will be sure to pass this onto Sophie :) Emmie
A lot of time spent finding the right…
A lot of time spent finding the right cruise for us. Lots of knowledge given from other members of the team
24 February 2026
Reply from Hays Travel - Allestree
Thank you so much for this lovely review Margaret it was a pleasure to get this sorted for you :)
Millie
As usual Arran helped us book the…
As usual Arran helped us book the holiday we wanted.
His knowledge and expertise made the experience a pleasant one.
We left feeling we had the best outcome possible.
3 March 2026
Reply from Hays Travel - Allestree
Hi David.
Thank you for your kind words. It was lovely to see you both again and it was a pleasure as always to book your holiday and look forward to hearing about it when you come back.
Thanks
Arran
Absolutely great experience
Absolutely great experience! Incredibly helpful when booking 2 holidays recently. Great help also with supporting activities such as airport hotels, meet and greet parking etc.
22 February 2026
Reply from Hays Travel - Allestree
Thank you so much for your review Andy we will pass this on to Kelly when she returns
We're glad to assist and hope you have an amazing trip
Millie :)
Reply from Hays Travel - Allestree
Thank you so much for your lovely review we will pass this on to Emmie, and we hope you have a fantastic time :)
Millie
First time ever that I’ve used a travel…
First time ever that I’ve used a travel agent.
Between Leonni and Alex our perfect holiday was arranged.
Very informative, and answered my questions brilliantly.
I’m pretty certain I’ll be back in the future.
27 February 2026
Reply from Hays Travel - Allestree
Thank you for you very kind review Steven,
We hope you both have an amazing cruise :)
We cant wait to here all about it.
Kind Regards
Leonni
Excellent service as always from the…
Excellent service as always from the Derby Park Farm staff.
20 February 2026
Reply from Hays Travel - Allestree
Thank you for you wonderful feedback! It is always our pleasure to book your holidays. Emmie :)
Helpful and informative explained…
Helpful and informative explained everything very clearly.
27 February 2026
Reply from Hays Travel - Allestree
Hi Elizabeth.
Thank you for your lovely feedback. I will pass this onto Leonni when she is next in.
Thanks
Arran
Arran at Hays Allestree very efficient…
Arran at Hays Allestree very efficient and explains details well.
27 February 2026
Reply from Hays Travel - Allestree
Hi Sue.
Thank you for your kind words. It was a pleasure as always to book your holiday for you and i'm sure yourself & Stuart will have a lovely time.
Thanks
Arran
Lewis is a credit to Hays
Lewis is a credit to Hays,
Always so helpful, polite, efficient and friendly.
Will definitely book again. :)
26 February 2026
Reply from Hays Travel - Allestree
Hi.
Thank you for your kind words. I will pass these onto Lewis when he is next in. I'm sure you will have an amazing time in Rome. Thanks Arran.
Reply from Hays Travel - Allestree
Hi Ron.
Thank you for your lovely feedback. I will pass this onto Leonni when she is next in.
Thanks
Arran
Reply from Hays Travel - Allestree
Hi Joe,
Thank you so much for your lovely review have the best time! cant wait to hear about it when you get back :)
Millie x
Really helpful and friendly
Really helpful and friendly. Found exactly the right trip
24 February 2026
Reply from Hays Travel - Allestree
Thank you for your lovely comments , I will be sure to pass these over to Millie . Regards Kelly x
Lewis is a pleasure to deal with
Lewis is a pleasure to deal with. He listened to our request and came up with exactly what we were after.
16 February 2026
Reply from Hays Travel - Allestree
Hi Sharon.
Thank you for your lovely feedback. I will pass this onto Lewis when he is next in.
Thanks
Arran
Very welcoming and informative staff
This is the third time we have used Hays and once again the staff were really helpful and knowledgeable.
Sophie from the Allestree branch was very helpful in sorting our South of France holiday
22 February 2026
Reply from Hays Travel - Allestree
Hi Maria.
Thank you again for booking with me and the kind words. It was a pleasure to book your holiday for you and i look forward to hearing about it when you get back.
Thanks
Sophie
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