Alison is so helpful & will go out her way with any questions I had to ask. Nothing is too much for her and she goes above and beyond. Would highly recommend and will defo be back to book my next hol... See more
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Hollie was , as always, very helpful and knowledgeable. She advised us on how best to plan our month long trip to Australia and New Zealand. Information was relayed to us promptly via email.
Company replied
Travel Advisor was very good at her job I felt comfortable in the environment. I visited the shop to see if I could book a holiday that I had seen on line. The travel advisor done a search and was... See more
Company replied
Holly and Alison were really friendly and helpful with helping us choose where to go for our holiday
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
75 High Street, DG12 6DJ, Annan, United Kingdom
- 01461718514
4.9
Excellent
488 reviews
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Erin was incredibly helpful
Erin was incredibly helpful, extremely professional going over and above to listen to requests and understand my needs, I felt comfortable and supported and booked my holiday through her within the hour I was there, first class service from a first class advisor
21 July 2026
Reply from Hays Travel - Annan
Morning Jenny,
Thank you so much for taking the time to leave Erin such a lovely review, I will make sure your kind comments are passed on to her.
Thank you for booking with Hays Travel Annan - we hope to see you again soon! 😊
Paris
Thanks to Hays travel for helping me book my trip to Paris. Hollie was very helpful
10 July 2026
Reply from Hays Travel - Annan
Thank you so much for your lovely review, it was a pleasure to be able to help you with booking your trip to Paris!
Thank you again for booking with us 🥰
Reply from Hays Travel - Annan
Thankyou very much for taking the time , glad Lois got you what u wanted.
Allison
Manager
Holly was absolutely brilliant as…
Holly was absolutely brilliant as always. Very helpful and nothing was problem.
10 July 2026
Reply from Hays Travel - Annan
Thankyou for booking with us again,
Allison
Great friendly service in Annan however…
Great friendly service in Annan however the company’s system for gift cards is quite long winded to get one. System needs to be improved for a five star.
1 July 2026
Reply from Hays Travel - Annan
Hi Susan,
Thank you very much for your honest feedback, we will make sure we feed this back and see if any improvements can be made to the current system.
Thank you,
Hollie 😊
Service was very good and very helpful…
Service was very good and very helpful and friendly
2 July 2026
Reply from Hays Travel - Annan
Thanks again for booking with us.
Allison
Use Hays Travel for your bookings
The staff are friendly and very helpful. Nothing is to much trouble for them. Alison is so helpful at every stage of the booking process. I will always use Hays travel.
19 June 2026
Reply from Hays Travel - Annan
Thankyou again for booking with us always delighted we can help
Allison
Reply from Hays Travel - Annan
Thank you very much for your lovely review, Sybelle!
Reply from Hays Travel - Annan
Thankyou again for booking with us x
Allison
Hollie was extremely helpful
Hollie was extremely helpful, she spent lots of time looking through options for me. I’ve now booked and as an (unintentional) solo traveler, I look forward to their future offer of help with boarding passes etc.
23 June 2026
Reply from Hays Travel - Annan
Thankyou for your kind review and we always happy to help
Your staff are extremely helpful very…
Your staff are extremely helpful very comfortable, e planned everything on details
We were very happy.
21 June 2026
Reply from Hays Travel - Annan
Hello Brenda,
Thank you so much for taking the time to leave me such a lovely review, it was a pleasure to spend time with you helping you to book your next holiday!
Thank you again for choosing to book with me, and Hays Travel Annan.
Hollie 😊
Alison was extremely helpful and we got…
Alison was extremely helpful and we got exactly what we wanted 💗💗 I find all the staff pleasant ,welcoming and very helpful every time a go in .
19 June 2026
Reply from Hays Travel - Annan
Thank you so much for your lovely review Rosemary, always a pleasure to be able to help 💕
Friendly, professional staff
Ease of speaking to someone (Hollie), confirming with her what we wanted and getting it booked with minimum fuss but in a friendly, professional, confident and competent manner.
18 June 2026
Reply from Hays Travel - Annan
Thank you so much for your kind review - it is always a pleasure to be able to help 🥰
Fantastic friendly service from Allison…
Fantastic friendly service from Allison at Annan professional helpful northing was too much trouble she even managed to save us a bit of money would recommend everyone to book with hays travel in Annan we never use anyone else so Thankyou Allison and team
9 June 2026
Reply from Hays Travel - Annan
Always a pleasure , even if I did get your surname wrong ha ha
Allison
the service and lovely friendliness of…
the service and lovely friendliness of Hollie your agent was outstanding she is a great asset to your company
6 June 2026
Reply from Hays Travel - Annan
Thankyou so much for your lovely comments, Hollie is a star
Thanks
Allison
Brilliant execution from start to…
Brilliant execution from start to finish, all done very efficiently with a smile .
28 May 2026
Reply from Hays Travel - Annan
Thank you very much for your lovely review, I will make sure these comments are passed on to Lois 🤩
Reply from Hays Travel - Annan
Thank you for taking the time to leave us this kind review, we really appreciate it!
Hays Travel Annan
Alison looked after us and made sure we…
Alison looked after us and made sure we had all best prices and arranged everything for us
21 May 2026
Reply from Hays Travel - Annan
Thankyour for booking with us again ladies x
Reply from Hays Travel - Annan
Thankyou , it will be a great trip booked
Allison
Reply from Hays Travel - Annan
Thankyou for booking with us and you will have a fab trip
Allson
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