Hays Travel - Arbroath Reviews 

1,197
TrustScore 5 out of 5

5.0

203 High St, DD11 1DY Arbroath, GB


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Rated 5 out of 5 stars

First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more

Company replied

Rated 5 out of 5 stars

We have booked our last 2 holidays with Hays. The service we have received from Rory both times has been amazing. He found us exactly what we were looking for and made the whole booking process seamle... See more

Company replied

Rated 5 out of 5 stars

Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more

Company replied

Rated 5 out of 5 stars

Angela who dealt with our booking was brilliant, nothing was too much trouble for her she went above and beyond for us.👌👍

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 203 High St, DD11 1DY, Arbroath, United Kingdom

  • 01241654027

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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5.0

All reviews

(1,197)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to book.

Easy to book.
All staff very knowledgeable and helpful

2 May 2026
Hays Travel - Arbroath logo

Reply from Hays Travel - Arbroath

David Paterson,

We appreciate you sharing your experience, and we are so happy to hear our knowledgeable staff provided easy booking assistance.

Kind Regards
Hays Travel Hastings

Rated 5 out of 5 stars

All the members of staff were very…

All the members of staff were very helpful and knowledgeable. We went in when it was quiet so were able to have a bit of input from all members who were in. Tracey dealt with our booking and was excellent. The booking process was so easy and stress free.

9 May 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Excellent service

The atmosphere in the office was warm and welcoming. All the staff were pleasant and accommodating and there was an immediate sense of being valued.
Angela was friendly, knowledgeable and efficient. She explained everything clearly taking time to ensure we understood everything, giving us a sense of confidence that our travel arrangements were complete and we have nothing else to do but enjoy our holiday.
Excellent service thank you

9 May 2026
Hays Travel - Arbroath logo

Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Really easy

Really easy. All call handlers brilliant. Booked holiday over the phone. Couldn’t have been better

9 May 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Holiday Bookings

You go into the Arbroath Hay's travel shop, you tell them what u want they go out and beyond to get ur holiday,u come out knowing that's the holiday,and u can't wait to go.
Vicki's one in a million

3 May 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Excellent service from vikki and very…

Excellent service from vikki and very helpful throughout out booking a holiday

28 April 2026
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Reply from Hays Travel - Arbroath

Customer,

We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you found our service helpful while booking.

Kind Regards
Hays Travel Bradley Stoke

Rated 5 out of 5 stars

Highly recommend

Went through everything back and forth between hotels till made my mind up. Printed everything I needed for a last minute holiday. Excellent

25 April 2026
Hays Travel - Arbroath logo

Reply from Hays Travel - Arbroath

Diane,

We're happy to hear that you found what you needed for your last-minute holiday after comparing hotels. We appreciate you taking the time to leave us feedback.

Kind Regards
Hays Travel Salford

Rated 5 out of 5 stars

Made to feel welcome

Made to feel welcome
Consultant was very helpful and knowledgeable re our query.

18 April 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Always excellent service

Always excellent service from Hays, Arbroath. Was a young girl who served us this time, couldn’t see full name on badge but it started “Car”. She was so lovely, very professional and knowledgable. It’s always a pleasure to visit Hays Arbroath. Nothing ever any trouble and left happy with our next holiday booked. Very satisfied customers xx.

15 April 2026
Hays Travel - Arbroath logo

Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

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