Hays Travel - Ashford Reviews 

Our contact in the local branch, Anne-Louise has always listened to what we would like and found us a great location. Takes the stress out of booking yourself.

Anne-Louise was very helpful as always

The lady was very kind and helpful

Hollie listened to our requirements and kept searching until she found the best option available within our given budget.
Will visit again soon to book next years holiday with Hollie as she is so helpful.

Excellent service by Isobel, very knowledgeable and was able to answer all our questions

Hollie was very helpful, friendly and accommodating with helping me to book a family cruise. She was patient and careful in explaining all the options that were available to us. Great experience from both Hollie and her colleague Sandra, would definitely recommend this experience to take the stress out of booking a holiday.

Anne-Louise was our agent she was excellent explaining everything in detail to us . tried to get us the best deals. Very professional and lovely lady

Once again Sandra in your Ashford Kent branch helped us find and book a cruise for us and our daughter and family (spending nearly 2 hours ensuring every detail was correct)
We may look elsewhere but always end up booking with Sandra

Very professional and helpful.

I was made very welcome by Sandra and Tracy. I explained when and where I wanted to travel and within several minutes was given the information that I required.

I felt confident in the information provided - I would recommend Hayes Travel, Ashford for their expertise and knowledge. There was a friendly atmosphere in the branch which is obviously important and means that all the staff work well together.

Visited the Ashford store to book our summer holiday and was seen by Sandra. I had a few questions and was a little indecisive but Sandra was brilliant and helped with everything! I ended up booking the holiday I wanted, for a great price. Sandra was polite, professional and very knowledgeable and even though she was busy, I never felt rushed. I will be going to see her again to book our next trip for February 2027.

Anne-Louise was very friendly and helpful in coordinating with the travel company to arrange the holiday we were looking for. Thank you!

The member of staff who helped us was excellent

Every thing was dealt with professionally & very friendly manner throughout our visit . We have used hays previously & again always took care of everything for us 100 %

We normally work our own holiday travel but had spoken earlier about a September break. We have been to mainland Spain and some of the Spanish islands and our experience of package holidays is not good. In passing the travel agency I spoke with Anne-Louise who was both helpful and professional in arranging the most appropriate hotel and flights for us.

Excellent service very helpful that’s why I always use hays hollie was more than helpful booking our holiday

A really good and positive experience with so much help and advice, carried out by happy and friendly staff, on making a special package tour of Australia and the Ghan for a special event.
It didn't take long to arrange everything, flights, hotels, trains, transfers to match our basic idea.
Looking forward now to October to start the journey.
Thank you

Care, attention and time spent helping us get the right holiday. Listened to all our wishes. Never felt rushed to book. Thank you to Sandra who has also helped and booked holidays for us before - she is a big asset to the company.

Excellent service.
Sandra was very helpful and made several helpful suggestions

Always very friendly and helpful & I would recommend them.