Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... See more
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See what reviewers are saying
Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
Sue was fantastic. She gave us every option available. So patient. When we made our booking she explained everything, so helpful. Would use Hays Travel again. Thank you Sue.
Company replied
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... See more
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Station Road, NE63 9UJ, Ashington, United Kingdom
- 01670 815755
4.9
Excellent
1k reviews
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Gran canaria April 26
So, so easy . I only ever use hays travel so I've got to know the staff. Just tell them what you want and 15 minutes later it's all done and you're walking out of the shop, very happy.
3 March 2026
Reply from Hays Travel - Ashington
tommy johnson,
We're happy to hear that our team makes booking your travel arrangements so easy and efficient. Thank you for your continued loyalty and positive feedback.
ashington, Hays Travel
Reply from Hays Travel - Ashington
Thank you for leaving such a kind review Reece :)
Knowledgeable staff
Knowledgeable staff. Sue was very polite & returned calls when she said she would. Explained everything clearly including the Ryanair seat booking & checking in system.
26 February 2026
Reply from Hays Travel - Ashington
Hilary,
We appreciate you sharing your experience. We're so glad that our team member was helpful and explained everything clearly, including the booking system.
ashington, Hays Travel
Reply from Hays Travel - Ashington
Good morning,
Thank you for the very positive review of the service you received.
Hays Travel
Excellent service.
Booked another holiday with Rob in Ashington. As always everyone in the branch is so helpful and efficient.
Rob got us a great price for our holiday and airport parking. He answered all our questions without hesitation and is so knowledgeable.
Thank you all and see you soon.
25 February 2026
Reply from Hays Travel - Ashington
Morning,
Thanks you for the lovely review of my service, pleased we got you sorted again.
Rob.
Reply from Hays Travel - Ashington
Good afternoon,
Thanks you for the lovely comments on the service you received.
Hays Travel.
Hays Trav experience
Have always booked at my local travel shop in Ashington staff are always welcoming and helpful nothing too much trouble
25 February 2026
Reply from Hays Travel - Ashington
Hi Pauline,
Thank you for taking the time time to write such a positive review of the service you have received.
Rob
What a great customer service/support…
⁸What a great customer service/support we received through out choosing our holiday and paying for it.
Great advise given polite and helpful thank you so much 💖
14 February 2026
Reply from Hays Travel - Ashington
We are so happy to hear about the great support you received while choosing and paying for your holiday! We appreciate you booking with us and your kind words.
Very helpful great experience thanks…
Very helpful great experience thanks very much 👍
19 February 2026
Reply from Hays Travel - Ashington
We appreciate your positive feedback and are so glad we could provide you with a great experience; thank you very much!
Very helpful
Rob was very helpful and easy to talk to. He gave us advice and useful information about our forthcoming trip. Thank you.
18 February 2026
Reply from Hays Travel - Ashington
Thank you for taking the time to leave such positive comments,
We're happy to hear that the advice and information provided were useful for your upcoming trip. Thank you for sharing your positive experience with us!
Reply from Hays Travel - Ashington
Hi Richard,
Thanks for the great review of the service you received.
Hays Travel
Fantastic
The friendly staff have really got to know us and know what we are looking for. It’s a pleasure to go in and book another holiday with them. Thank you
9 February 2026
Reply from Hays Travel - Ashington
Thanks for leaving a lovely review on the service you have received in branch! :)
The friendly staff very helpful x
15 February 2026
Reply from Hays Travel - Ashington
Carol , thank you for taking time out to leave your kind review :)
Sharon and staff always attentive
Sharon and staff always attentive
Excellent professional knowledgeable staff.
7 February 2026
Reply from Hays Travel - Ashington
Mark Walker,
We appreciate you acknowledging our attentive and knowledgeable team. We are so glad that you had an excellent and professional experience.
Hays Travel
Reply from Hays Travel - Ashington
Good morning,
Thank you for your positive review.
Hays Travel
Very competent staff
Very competent staff and all chipped in to help with discussion as it was to be our first cruise
12 February 2026
Reply from Hays Travel - Ashington
David , thank you for taking time out to leave such a kind review on the service you received :)
Reply from Hays Travel - Ashington
Angela , thank you for leaving your kind comment :)
A perfect experience
Sue knows us so well and once again it looks as though she has provided a holiday which we will enjoy very much.
6 February 2026
Reply from Hays Travel - Ashington
Lesley , thank you for leaving such a lovely comment on Sue's service , you will love Budapest I was there last year and it was amazing :) Sharon
Very helpful and extremely professional…
Very helpful and extremely professional taking us through a smooth process.
6 February 2026
Reply from Hays Travel - Ashington
Hi Brenda,
Thank you for taking the time to write this positive review.
I will pass on your comments.
Rob
It is always a pleasure to visit the…
It is always a pleasure to visit the ashington branch all my holidays are booked there great staff
3 February 2026
Reply from Hays Travel - Ashington
Mr Dawson,
We're so happy to hear you enjoy visiting our Ashington branch and that our team provides you with great service when booking your holidays.
Hays Travel
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