Hays Travel - Ashton Under Lyne Reviews 

903
TrustScore 5 out of 5

4.9

32B/32C Staveleigh Mall, OL6 7JJ Ashton Under Lyne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... See more

Company replied

Rated 5 out of 5 stars

Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .

Company replied

Rated 5 out of 5 stars

Love Hays travel, they have found us some great holidays, the staff are friendly, helpful and very efficient, Nicky, who we saw, is lovely and really knowledgeable. We can’t wait to go away, then back... See more

Company replied

Rated 5 out of 5 stars

Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them

Company replied


Company details

  1. #21 of 208 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom

  • 0161 6608623

4.9

Excellent

TrustScore 5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(903)

120,299 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and very pleasant staff in…

Very helpful and very pleasant staff in the shop always have a smile when they greet you 😀

7 November 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for taking the time to leave a 5* review, I am pleased that you were happy with the service that you received from Jasmyn and on behalf of Hays Travel we wish you a fantastic holiday.
Kind Regards
Hays Travel Ashton Under Lyne

Rated 5 out of 5 stars

Bucket list maldives

Andrea was very helpful looked for best options and price.
Very polite and friendly answered all our questions.
Would recommend.

5 November 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for taking the time to leave a 5* review, I am pleased that you were happy with the service that you received from Andrea and on behalf of Hays Travel we wish you a fantastic holiday.
Kind Regards
Hays Travel Ashton Under Lyne

Rated 5 out of 5 stars

Booked Our Family Holiday Today With…

Booked Our Family Holiday Today With Mandy From The Ashton Branch She Made Us Feel At Ease Got Us A Fantastic Deal Fantastic Customer Service Really Polite And Friendly Thankyou So Much

4 November 2025
Unprompted review
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Staff were very helpful and worked so…

Staff were very helpful and worked so hard to sort the issues we were having whist booking as the system went down but they got our holiday booked at the end of a long few hours

2 November 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for taking the time to leave a review, I will pass on your comments to Keira.
Kind Regards
Jasmyn

Rated 5 out of 5 stars

Very friendly staff


Very friendly staff and bright surroundings. Found exactly what we wanted within five minutes of our arrival.
Would definitely go there again.

26 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Extremely helpful advice friendly and…

Extremely helpful advice friendly and knowledgeable

19 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Nicky receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Was very helpful

Was very helpful

27 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton, kind regards, Mandy

Rated 5 out of 5 stars

I was very happy with the colleague at…

I was very happy with the colleague at the ashton under lyne branch who handled it very well and found the holiday that I asked for. Altogether 100 per cent .

24 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jazz receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

We were booking our first cruise

We were booking our first cruise, and it is very confusing, but Andrea was absolutely fantastic she went through everything with us to help to make the best choice for our needs, and the whole visit to Haynes was very enjoyable.

18 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Andrea receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

First time Booking experience

It’s the first time we have booked an holiday with Hays Travel and have to say it was a great experience.
A lady called Mandy talked us through the booking procedure and was polite and helpful

10 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

The advicer was very helpful on booking …

The advicer was very helpful on booking my break and wood book again

11 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jess receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

We were welcomed the second we walked…

We were welcomed the second we walked in the door and the lady who looked after us was very friendly and knowledgeable about what we wanted and where we wanted to go o

5 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for taking the time to leave such a lovely review, it was an absolute pleasure in booking your holiday to Lanzarote and behalf of myself and Hays Travel we wish you a fantastic holiday.
Kindest Regards
Jasmyn
Assistant Branch Manager

Rated 5 out of 5 stars

Fantastic service went above and beyond…

Fantastic service went above and beyond to try and find the holiday I wanted because I left it very late to book it was a struggle but Andrea never gave up and went on so many different holiday company sites and found the dates, flights, board and excursions I wanted.

3 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments, I am so pleased that Andrea found you exactly what you were looking for, and also thank you for booking with Hays Travel once again. I will make sure that Andrea receives your feedback. Kind regards, Mandy

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

2 October 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments, and for booking with Hays Travel Ashton. I will make sure that Jess receives your feedback. Kind regards, Mandy

Rated 5 out of 5 stars

The lady that dealt with us went out of…

The lady that dealt with us went out of her way to make sure we got the best deal for us. Really glad we got her.

17 September 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jazz receives your feedback Kind regards, Mandy

Rated 5 out of 5 stars

Jess was great

Jess was great, we told her what we were looking for . She have us some options in our price range. Then we booked it. She sorted everything out for us. First class.

24 September 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Jess receives your feedback, regards, Mandy

Rated 5 out of 5 stars

That all the information is given

That all the iyonforyomation is given

21 September 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you Mrs Murray for your feedback and for taking our telephone call today. Much appreciated, Mandy & Jasmyn, Hays Travel Ashton

Rated 4 out of 5 stars

Review

Always a good experience.

9 September 2025
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for taking the time to leave a review, I will be sure to pass on your comments to Jess.
Kind Regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look