Hays Travel - Ashton Under Lyne Reviews 

902
TrustScore 5 out of 5

4.9

32B/32C Staveleigh Mall, OL6 7JJ Ashton Under Lyne, GB


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Rated 5 out of 5 stars

We have booked our holiday with Hays Travel for several years and have always found the staff to be extremely helpful, courteous and professional.This year was no exception .They took the time and pat... See more

Company replied

Rated 5 out of 5 stars

Jess Was absolutely brilliant nothing was to much trouble. The whole experience was flawless far better than going on line. .

Company replied

Rated 5 out of 5 stars

We went in already knowing which holiday we wanted. And the help and speed with which our holiday was sorted was excellent.

Company replied

Rated 5 out of 5 stars

Hays Travel The agents , were super efficient quick to respond polite and professional great to book my travels with them

Company replied


Company details

  1. #21 of 207 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 32B/32C Staveleigh Mall, OL6 7JJ, Ashton Under Lyne, United Kingdom

  • 0161 6608623

4.9

Excellent

TrustScore 5 out of 5

902 reviews

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4.9

All reviews

(902)

119,953 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful informative and pleasant

Very helpful informative and pleasant, keira ashton under lyne branch

15 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Sean ,

We appreciate you taking the time to leave your positive feedback; we are so happy to hear that you found our service helpful and pleasant.

ashton, Hays Travel

Rated 5 out of 5 stars

Great company

Great company the assistants are always very helpful and knowledgeable

23 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Mrs Ann Sanderson,

We appreciate your feedback and are so happy to hear that you find our assistants helpful and knowledgeable!

ashton, Hays Travel

Rated 5 out of 5 stars

excellent service brilliant staff …

excellent service brilliant staff willcertenly use HAYS AGAIN

24 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Alan Rumley,

We appreciate your kind words! It's great to hear you received excellent service from our brilliant staff, and we look forward to assisting you again.

ashton, Hays Travel

Rated 5 out of 5 stars

Excellent service every time very good…

Excellent service every time very good staff helpful and patience would recommend to everyone

24 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Carol,

We appreciate your kind words! We are so happy to hear that our staff is helpful and patient, providing excellent service. Thank you for recommending us!

ashton, Hays Travel

Rated 5 out of 5 stars

Great advice

We weren’t sure where we wanted to go for my special birthday but the advice we received really helped! We will definitely book with Hayes again

15 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Susan Davison,

We're happy to hear that our advice helped you choose the perfect birthday destination! Thank you for your kind words; we look forward to assisting you again.

ashton, Hays Travel

Rated 5 out of 5 stars

Excellent service from Hays Travel

I have left many reviews on Hays Travel and haven't changed my mind. The service I receive from Hays Travel is always very good. I cannot fault them.

14 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you so much Joan. It is a pleasure to be of service to you. Mandy, Hays Travel Ashton

Rated 5 out of 5 stars

We found Bella easy to talk to

We found Bella easy to talk to, she booked the holiday we wanted keeping us informed at each stage of the booking.

21 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you so much for booking with Hays Travel Ashton. I will make sure that Bella receives your feedback. Kind regards, Mandy

Rated 5 out of 5 stars

Jazz at Hays

The lady we dealt with Jazz was brilliant sorted out our holiday with patience and clearly understood what we wanted, we are going on holiday Yeah !!

11 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. I will make sure that Jazz receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Hi it was quick a easy to book the…

Hi it was quick a easy to book the holiday cheers bj

18 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your comments and for booking with Hays Travel Ashton. I will make sure that Jasmyn receives your feedback, kind regards, Mandy

Rated 5 out of 5 stars

Friendly service

Friendly service, nothing was too much travel, no pressure to purchase, various options discussed

17 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Jess

Rated 5 out of 5 stars

The lady who attended to us was very…

The lady who attended to us was very help

7 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. I will make sure that Bella receives your feedback. Kind regards, Mandy

Rated 5 out of 5 stars

Love booking my holidays with Hays the…

Love booking my holidays with Hays the staff listen to what you want & advise on areas suited to your needs , recomendations of good places that you might not have considered also given & the personal touch of helping you book your holiday & any additional extras you may need.

13 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Thank you for your lovely comments and for booking with Hays Travel Ashton. Kind regards, Mandy

Rated 5 out of 5 stars

Very help and cantered for all my…

Very help and cantered for all my needs jazz in ashton branch was a star

11 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Albert,

We appreciate your kind words! We're happy to hear that our team met your needs. Thank you for your positive feedback; it means a lot to us.

Hays Travel

Rated 5 out of 5 stars

Mandy was so helpful and knowledgeable

Mandy was so helpful and knowledgeable. Got everything I wanted from my visit and valuable information. Thank you Mandy for your time and help really appreciated xx

12 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Mrs. Susan Cooper,

We are so happy to hear that you found our team member helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.

Hays Travel

Rated 5 out of 5 stars

The person jwho I talked to was nice and

The person who I talked to was nice and she sorted out everything I needed to know about hotel and resort very good experience thank you to jasmin

11 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Mr Bernard Bruton,

We are happy to hear that your experience was very good, and that the information about the hotel and resort was helpful. Thank you for your review!

Hays Travel

Rated 5 out of 5 stars
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Dear Carole,

We appreciate your positive feedback and are so glad that you found our team to be friendly and helpful during your interactions with us.

Hays Travel

Rated 5 out of 5 stars

Mandy was lovely and very helpful it…

Mandy was lovely and very helpful it was a pleasure for us to book our holiday.

31 January 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Angela,

We appreciate you sharing your kind words! We are so happy to hear booking your holiday was a pleasure with our helpful service.

Hays Travel

Rated 5 out of 5 stars

We always book with hays and have…

We always book with hays and have found from booking the holiday to the holiday itself has always been a very good experience.

29 January 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Norman,

We appreciate you choosing us for your holidays. We're happy to hear that your experiences, from booking to the holiday itself, have been very good.

Hays Travel

Rated 5 out of 5 stars

Booking a holiday

We were made welcome as soon as we walked through the door. Andrea was very helpful and we booked our holiday with confidence.
We wouldn't hesitate to return to the Ashton branch.

5 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Raymond,

We're happy to hear that you felt welcome and were able to book your holiday confidently. We appreciate your kind words and look forward to seeing you again!

Hays Travel

Rated 5 out of 5 stars

Friendly staff

Friendly staff, nothing seemed to much trouble, didn't feel rushed. Really helpful with everything

5 February 2026
Hays Travel - Ashton Under Lyne logo

Reply from Hays Travel - Ashton Under Lyne

Noel,

We appreciate you taking the time to leave us such a wonderful review! We're so glad our team could provide such helpful and friendly service.

Hays Travel

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