After choosing where we wanted to go (after seeing a video in our local branch while paying for another holiday!) the next few days were spent seeing what trip would suit us best. The help and advice... See more
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Friendly, welcoming, knowledgeable staff who once again made the whole booking process a breeze !! Steph was brilliant, very professional and made me feel at ease - even made me a cuppa after securi... See more
Company replied
Sam was extremely helpful, even putting the Ryan Air App onto my phone and downloading the relevant info for me. Having traveled to Nerja with Hayes in March this year, I found that everything went... See more
Company replied
Great service from Lauren and Jo in helping us find an altetnative to our canceled Riviera cruise Really pleased with outcome
Company details
- #21 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Norwich Road, NR11 6BN, Aylsham, United Kingdom
- 01263 733133
4.9
Excellent
1k reviews
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Sam is the best !
Sam is the best !! Always answer the questions in a great manner and always intrested in the customer aswell
17 March 2026
Reply from Hays Travel - Aylsham
Hi Simon, thank you for leaving Sam this lovely 5* review. We are happy to hear she answered all your questions in a great manner and she was always interested in you and your lovely holiday. You have a fab holiday to look forward to! Thank you again, Darcey
Holiday to algarve
Saw a holiday advertised and gave them a call...so easy to speak too and arrange...Laura was lovely and very friendly
6 March 2026
Reply from Hays Travel - Aylsham
Hi Tracy, thank you for leaving Lauren this lovely 5* review. We are happy to hear Lauren was easy to speak to and she was lovely and friendly. You have a lovely holiday to look forward to. Thank you again, Darcey
Elyse made us very confident
Elyse made us very confident. Her knowledge and help were both first class.
12 March 2026
Reply from Hays Travel - Aylsham
Hi Stuart, thank you for leaving Elyse this lovely 5* review. We are glad to hear that she was knowledgeable and helped you both with your holiday. You have a lovely holiday in the diary to look forward to. Thank you again, Darcey
We called in to our local branch of…
We called in to our local branch of Hays and spoke with Bethany regarding the prospect of information about a possible holiday to the USA. Her help and assistance was greatly appreciated and followed with us booking the holiday there and then!
28 February 2026
Reply from Hays Travel - Aylsham
Thank you so much for your lovely review! I am glad i was able to help you with your plans and make the process smooth and enjoyable. I hope you have an amazing trip and create some fantastic memories. If there's anything else I can help with before you travel, please don't hesitate to get in touch.
Thank you again for choosing us!
Thanks, Bethany :)
Darcey always greets us with a smile
Darcey always greets us with a smile, finds the holiday we want and at a great price.
Hays Aylsham are the best 🌞🌞
7 March 2026
Reply from Hays Travel - Aylsham
Thank you so much for your lovely review! 😊
Darcey will be delighted to hear your kind words.
We really appreciate your support and look forward to helping you plan your next getaway soon! 🌞✈️
– The Hays Travel Aylsham Team
Lauren was extremely helpful
Lauren was extremely helpful, the usual service I receive from Hayes in Aylsham. I booked the holiday I required with ease. Highly recommend.
6 March 2026
Reply from Hays Travel - Aylsham
Thank you so much for your lovely review! We're delighted to hear that Lauren was helpful and that you received the usual great service from our Aylsham team. It's wonderful to know your holiday booking was quick and easy.
We really appreciate your recommendation and look forward to helping you plan your next trip!
Thanks, Bethany :)
5 stars as always
Super service from Lauren as always. Always does the extra to make sure you’re getting the best holiday.
27 February 2026
Reply from Hays Travel - Aylsham
Thank you for taking the time to provide this lovely feedback! It was a pleasure to help you to find this special holiday. Hopefully see you in branch soon to collect documents and enjoy the experience further. You all have an am amazing holiday to look forward to! Lauren
Excellent service from first enquiry…
Excellent service from first enquiry all the way through to booking
3 March 2026
Reply from Hays Travel - Aylsham
Thank you so much for booking with myself at Hays It was a pleasure :) Many thanks for your lovely review
Great help. Effortless booking
We went to Hays Aylsham yesterday, having looked at a trip online and wanted their advice and then to book it. Sam couldn't have been more helpful. Result... Holiday booked. Effortless so thanks
2 March 2026
Reply from Hays Travel - Aylsham
Hello ! Well you booked an amazing trip and it was an absolute pleasure to help you with it. If you have any other queries please do get in touch with me. Many thanks for my 5* review, I appreciate it. Sam
Helpful and understanding
22 February 2026
Reply from Hays Travel - Aylsham
Many thanks for taking the time to provide this feedback which I will pass over to Bethany. See you in branch again soon. Lauren
Very knowledgeable and helpful staff!
Lauren was absolutely amazing at helping us to book a trip to Malta. We have never been before and knew nothing about the island so she talked us through the different locations to help us choose where would be best for us. Once we’d decided on the location she recommended a hotel for us and then gave us a few other options but we chose her recommendation. Extremely helpful, knowledgeable and friendly so highly recommend Hays Travel Aylsham!
1 March 2026
Reply from Hays Travel - Aylsham
Hi Gaynor, this review means so much thank you! It was a pleasure to help you to book this lovely holiday, not long to go! See you soon. Lauren
Perfect service as always
28 February 2026
Reply from Hays Travel - Aylsham
Thank you for our 5 star review! I am glad you found our service perfect and we hope you have an amazing holiday!
Thanks, Bethany :)
A lovely experience booking our…
A lovely experience booking our holiday. Steph was still in training, very kind and helpful, we found out when finished we were her first booking!
1 March 2026
Reply from Hays Travel - Aylsham
Thank you so much for your lovely review!
I am absolutely delighted to hear you had a great experience booking your holiday with me. I am especially proud that my first booking was such a positive one! 🌟
Wishing you the most wonderful holiday, and I look forward to helping you plan your next adventure!
Thanks, Steph :)
Reply from Hays Travel - Aylsham
Thank you for your lovely 5 star review, it was a pleasure to book your holiday and please let us know if you have any questions in the meantime :)
Thanks, Bethany :)
Excellent Service.
All our friends and family have highly recommended Hays Travel to us.
So we popped in for a look on the way back from Norwich after a extremely disappointing visit to another well know travel agents....
We were instantly welcomed in by Sam and her team, took a seat and brought coffee!
Within an hour we had a perfect holiday villa in Cyprus booked, tailor made to all our requirements- all thanks to the wealth of knowledge and experience of all the staff.
They offer a huge variety of splendid holiday destinations, cruises, hotels villas - absolutely amazing.
Everything from flights, accommodation, transfers to currency was expertly handled by them. We also got plenty of useful tips from places to see, local transport to baggage lockers!
It was a wonderful experience and we are looking forward so much to our trip to Cyprus- thanks to all at Hays Travel.
Well done and we definitely be using them again next year.
15 February 2026
Reply from Hays Travel - Aylsham
Thank you so much for this AMAZING REVIEW of our team and the service you received. It was a pleasure booking your trip and I look forward to helping you again in the future. THANK YOU :) Sam
Reply from Hays Travel - Aylsham
Thank you so much Annie, your feedback and custom means so much to me! See you again soon, helping you and your family with holidays is a pleasure! Lauren
Sam was brilliant and helped us with…
Sam was brilliant and helped us with all
Our concerns
24 February 2026
Reply from Hays Travel - Aylsham
Hello,
Thank you for leaving Sam this lovely 5* review.
So glad you have a lovely holiday to look forward to and Sam helped you throughout.
Thank you again, Elyse
Helpful
My assistant was very pleasant, efficient and helpful , went the extra mile to assist me.
26 February 2026
Reply from Hays Travel - Aylsham
Hello,
Thank you for leaving me this lovely 5* review. It has been so lovely working on your travel plans. I am so glad I got it all together for you! Not long now until you're in the snow watching the Paralympics.
Thank you again, Elyse :)
Reply from Hays Travel - Aylsham
Hello,
Thank you for leaving Lauren this lovely 5* review.
I am so glad to hear you found Lauren very helpful and you have a lovely holiday to look forward to.
Thank you again, Elyse :)
Excellent Service.
Excellent Service.
Popped into Aylsham Hays Travel Agents. Very welcoming and we were quickly helped and booked our next holiday. Thank you for all your help and assistance giving us the best experience.
25 February 2026
Reply from Hays Travel - Aylsham
Thank you so much for your lovely review!
We’re delighted to hear that you felt our team was able to help you quickly book your next holiday. Providing the best possible experience is always our goal, so it’s wonderful to know we delivered that for you.
We look forward to helping you plan your next adventure!
Thanks, Bethany :)
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