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Hays Travel - Ballymena Reviews 

780
•
TrustScore 5 out of 5

4.9

Travel agent
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Unit 26, Fairhill shopping Centre, BT43 6UF Ballymena, GB

•
02825530019

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See what reviewers are saying

Rated 5 out of 5 stars

We booked are holiday this week to torremolinos,Donna has arranged our holidays for the past few years, always gives us really good advice.All the staff in the Ballymena office are very curtious the m... See more

Rated 5 out of 5 stars

Chloe was excellent in explaining choices destinations, hotels and package in general. As this is my first solo trip away I found it comfortable and good advice given to me and made the right choi... See more

Rated 5 out of 5 stars

Great travel advisors who are knowledgeable and listen to what you're looking for and find it for you at a great price. Donna is normally who we always work with and couldn't recommend her more. This... See more

Rated 5 out of 5 stars

My travel agent Chloe was extremely helpful and made my visit very enjoyable. I am looking forward to my cruise in May 2027 and know if I have any worries I can drop in and discuss them with her.

Company details

  1. #20 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #3 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.

Contact info

  • Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, United Kingdom

  • 02825530019

4.9

Excellent

TrustScore 5 out of 5

780 reviews

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4.9

All reviews

(780)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service with a very friendly…

Excellent service with a very friendly agent. Kelly was so helpful and sorted everything for us. A perfect holiday booking, where we wanted to go.

16 June 2026
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Reply from Hays Travel - Ballymena

Thanks for the lovely feedback . I'll be sure to pass this to Kelly :)

Rated 5 out of 5 stars

Great service….

Once again Hays Travel Ballymena provided me with friendly and professional advice. The staff are always so helpful when choosing a holiday. This time I dealt with Shanice who is another of their wonderful staff members.
I’m now sorted for another holiday.
Thank you again Hays!

12 June 2026
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Reply from Hays Travel - Ballymena

Thanks for the lovely feedback as usual. We really appreciate your custom :)

Rated 5 out of 5 stars

Chloe was friendly

Chloe was friendly, effucient, informative and very precise. Nothing left to question.

8 May 2026
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Reply from Hays Travel - Ballymena

Thanks for the lovely feedback :)

Rated 5 out of 5 stars

The company and there workers are very…

The company and there workers are very helpful and id give them 100 out of 100 very pleasant staff best yet in county antrim ballymena

28 May 2026
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Reply from Hays Travel - Ballymena

Thanks for the lovely feedback :) we really appreciate it

Rated 5 out of 5 stars

Amy happily and ably assisted us plan…

Amy happily and ably assisted us plan our holiday. She took lots of time with us exploring flight options according to our physical needs and schedules. Such a wonderful help.

2 June 2026
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Reply from Hays Travel - Ballymena

Thanks for the lovely feedback :) I'll be sure to pass this to Amy

Rated 5 out of 5 stars

Steph and Amy were very friendly

Steph and Amy were very friendly, kind, and gave us all their time to book our perfect holiday. Spoke with my children and listened to our needs to book our perfect holiday. Highly recommend nothing is too much bother to them. Great girls , knowledgeable in their job.

30 May 2026
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Reply from Hays Travel - Ballymena

Thanks so much for the lovely feedback! :)

Rated 5 out of 5 stars

Donna was so helpful

Donna was so helpful. Nothing was to much. Great variety and breakdown on pricing.
Fantastic value for the trip.

26 May 2026
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Reply from Hays Travel - Ballymena

Thanks very much for the lovely comments! :)

Rated 5 out of 5 stars

Excellent

Very professional staff

22 May 2026
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Reply from Hays Travel - Ballymena

Thanks very much for the great feedback!

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