We booked are holiday this week to torremolinos,Donna has arranged our holidays for the past few years, always gives us really good advice.All the staff in the Ballymena office are very curtious the m... See more
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Chloe was excellent in explaining choices destinations, hotels and package in general. As this is my first solo trip away I found it comfortable and good advice given to me and made the right choi... See more
Great travel advisors who are knowledgeable and listen to what you're looking for and find it for you at a great price. Donna is normally who we always work with and couldn't recommend her more. This... See more
We booked our latest holiday with Steph who, as always, was very helpful and knowledgeable. Thank you
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, United Kingdom
- 02825530019
4.9
Excellent
782 reviews
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Amy was pleasant and very helpful…
Amy was pleasant and very helpful explained everything fully .Tank you.
26 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the lovely feedback! :)
Reply from Hays Travel - Ballymena
Thanks very much for the lovely feedback! :)
Staff member who we dealt with was…
Staff member who we dealt with was helpful knowledgable and friendly
She made booking our holiday easy and stress free
Any staff member we have dealt with over the years is the same that is why we return
26 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Brilliant service
Great service, Steph took her time to listen to our requirements l, then explain everything to us and then book our holidays. Fantastic job.
18 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Highly recommended
Highly recommend Hays, Ballymena. We have been on a few holidays booked with Hays and everything from initial queries to the finished product was efficient, professional and friendly.
24 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Booking a cruise the easy way
Was just enquiring about holiday and steph was very very helpful and looked up all we asked her to and was very friendly and pleasant as well. Very knowledgeable about all aspects of the holiday. Highly recommended
23 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Thanks Hays
I always use Hays travel to book my holidays because I like to talk to a real professional in case I make a mistake.
Thanks to all in Hays for your continued help in getting my holidays correct and understanding what I want.
14 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Great place to book a holiday girls…
Great place to book a holiday girls very friendly and know what your looking for,just booked a holiday to jersey and hopefully another one in the autumn. Hays first class.
18 February 2026
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Reply from Hays Travel - Ballymena
Thanks very much for the great feedback! :)
Donna and all the staff are fantastic!
Donna and all the staff are fantastic!
highly recommend
8 February 2026
Reply from Hays Travel - Ballymena
Thanks for the fab feedback :)
Reply from Hays Travel - Ballymena
Thanks for the feedback :)
Exceptional Chloe and Steph
Both Chloe and Steph were exceptional
Friendly very helpful and knowledgeable and courteous
Both were a delight to deal with
Both went above and beyond with no fuss and a super pleasant demeanour
13 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback for both Chloe & Steph
I give Donna 5*
As always Donna was efficient, patient and so pleasant, always a smile on her face, even after a very long day!
7 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
Great staff
Great staff, we are going to Prague soon the lady who look after us was very pleasant and very helpful, she has been to Prague and give us a lot of information about our hotel and it's location
11 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
Steph was amazing she was very…
Steph was amazing she was very knowledgeable and thorough
10 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
Amazimg service with chole cant tjank…
Amazimg service with chole cant tjank her enough .... very nice and pleasant..
8 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
Donna was very professional and made…
Donna was very professional and made the whole holiday experience stress free and easy. Would highly recommend this branch.
7 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :) x
Amy was so attentive & thorough finding…
Amy was so attentive & thorough finding exactly what we wanted at the best price.
6 February 2026
Reply from Hays Travel - Ballymena
Thanks for the lovely feedback :)
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