I phoned with an enquiry about a trip. Karen phoned me back with a fab deal on a holiday which was just what i was looking for. Karen was so helpful and engaging with excellent, friendly communicati... See more
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We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
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My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more
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I made my initial inquiry and Leah responded to me very timely. Leah went over and above to ensure my perfect holiday was booked. Leah was professional, attentive, polite and made me feel at ease. I... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
- 02840648590
4.9
Excellent
518 reviews
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Roxy was just brilliant
Roxy was just brilliant. We went in having no idea on where to go for our Honeymoon. She gave us recommendations and helped us choose our cruise. She was so excited for us and in turn made us feel excited for our up and coming Honeymoon!
12 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Great staff who go the extra mile to…
Great staff who go the extra mile to help find a holiday to suit your budget and best standard of hotels
7 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
As usual all the staff couldn't do…
As usual all the staff couldn't do enough to help me, and especially leanne pulled our all the stops and got me a wonderful cruise at a affordable price.
8 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Extremely friendly knowledgeable staff
Extremely friendly knowledgeable staff. Ease of booking and good follow up
3 May 2026
Reply from Hays Travel - Banbridge
Thank you for your review.
I can’t recommend Leah enough
I can’t recommend Leah enough. We’ve been back and forth over the course of the week sorting out hoilday plans! & she priced a range of different holidays and extras that I asked about.. nothing was ever a problem-no matter what I asked her to look into. She never once made me feel pressured into booking anything, Always offered great advice, and was extremely attentive in responding to emails and phone calls! Can’t wait for our hoilday! Thanks Leah!
21 April 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Karen was amazing ensuring she got us…
Karen was amazing ensuring she got us the best deal possible
19 April 2026
Reply from Hays Travel - Banbridge
Thank your for your lovely review
Hayes Banbridge
Have used Hayes in Banbridge many times.
2 cruises booked for 2026 and 2 now booked for 2027. Karen Lavery is a pleasure to deal with is knowledgeable and spends time to ensure customer satisfaction
18 April 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
First class service
Karen has been brilliant with sorting out our holiday, first class service
11 April 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Excellent service .
9 December 2025
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Fantastic staff
Woldnt go anywhere else aĺ staff go over and over and above over board to make sure they give u best
12 April 2026
Reply from Hays Travel - Banbridge
Thank you for your review.
Roxanne
Roxanne was so pleasant and helpful..(even phoning her colleague on her dinner break to confirm our thoughts on our chosen holiday)😀😍...
11 April 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Karen and Karen couldn't have been more…
Karen and Karen in Banbridge branch couldn't have been more helpful. One of them staying loooong after finishing time to help us sort our holiday out. Very pleased with the service. Grace
31 March 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Listened to what I wanted
Leah spend time looking at different sights to get the best deals and flight times
26 March 2026
Reply from Hays Travel - Banbridge
Thank you for your review
1st Cruise
Just booked my 1st Cruise with Karen in Hays Travel in Banbridge , have to say she was unbelievable nothing was a bother to her explaining everything to me step by step and answering all my questions putting my mind at ease 👌
22 March 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Booking holiday banbridge
We where dealing with Leanne, she was brilliant & a credit to Hayes travel.
25 March 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Leah was very helpful .She put alot of…
Leah was very helpful .She put alot of effort and time into getting us a holiday .Thank you Leah.
22 March 2026
Reply from Hays Travel - Banbridge
Thank you for your review
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