I phoned with an enquiry about a trip. Karen phoned me back with a fab deal on a holiday which was just what i was looking for. Karen was so helpful and engaging with excellent, friendly communicati... See more
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We love to travel to places away from most tourist destinations. Hays Travel in Banbridge have been instrumental in assisting us with our “off the beaten path” vacations. Karen W is personable, respon... See more
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My wife and myself had the pleasure of booking with Hays Travel Banbridge last week. The agent who dealt with our enquiry was Karen Lavery, the branch manager. She took the time to go through every... See more
Company replied
I made my initial inquiry and Leah responded to me very timely. Leah went over and above to ensure my perfect holiday was booked. Leah was professional, attentive, polite and made me feel at ease. I... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Newry Street 51, BT32 3EA, Banbridge, Northern Ireland, United Kingdom
- 02840648590
4.9
Excellent
518 reviews
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Absolutely amazing staff especially…
Absolutely amazing staff especially Karen Lavery, extremely helpful & very attentive. Provided a fantastic service and very easy to talk too.
She helped me book a fantastic cruise.
19 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Staff are so helpful
Staff are so helpful, have lots of time for you, make sure you get the right holiday. Go above and beyond.
18 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Really friendly and helpful
Our Hays representative found us a lovely Holiday at a great price. Everyone at Hays Banbridge was friendly and super helpful. I’m happy to recommend Hays to anyone.
31 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Leanne was most helpful
Leanne was most helpful, knowledgeable and very pleasant. We booked with her last year
17 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
As always the staff in the Banbridge…
As always the staff in the Banbridge store especially Roxy helped us book a wee girls getaway. Great price and made the process so easy. Thank you 🙏🏻
11 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Reply from Hays Travel - Banbridge
Thank you for lovely review
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Fantastic Service
Dealt with Karen in the Banbridge branch. Extremely smooth and seemless process, found me an absolute bargain and the booking made same day! Great service and will use again
5 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Very helpful staff
Very helpful staff. Leah dealt with us. She took a lot of time finding a holiday suitable for us. Couldn’t recommend her more.
2 June 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
River Cruise enquiry
I phoned in relation to a social media post about a cruise and was greeted by a lovely lady who was really helpful, answered all my questions, and rang me back when she had said she would. She stayed on line while I went through the process of paying the deposit which was above and beyond. I will definitely use this branch again.
31 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Answering the phones quickly is…
Answering the phones quickly is under-rated and Hays answered quickly. A friendly voice is also under-rated.
They kept answered my questions and kept in touch via email.
29 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
I have used Hays Travel Banbridge a few…
I have used Hays Travel Banbridge a few times and Leanne always goes above and beyond to assist in booking my holidays. Nothing is ever a bother to her, she is always very pleasant and mannerly and has great knowledge of locations to assist me in finding the best resort to suit my family’s requirements
23 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Leah was excellent and took time with us
24 May 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Great Service
Brilliant as always for booking holidays …always provides a service above and beyond
24 May 2026
Reply from Hays Travel - Banbridge
Thank you for your review
Reply from Hays Travel - Banbridge
Thank you for your review
Absolutely fantastic Karen the manager…
Absolutely fantastic Karen the manager made our booking such an enjoyable one. Giving yout 5 star service
16 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Karen Lavery at the Banbridge branch…
Karen Lavery at the Banbridge branch who we deal with for all our holidays made it easy for us.. great knowledge and insight to all our holiday needs.
And most of all always has a smile on her face.
17 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Karen interacts with customers so well
Karen interacts with customers so well, and understood exactly what we wanted.
Her knowledge and experience is key to why
We as an extended family use Hays travel
13 May 2026
Reply from Hays Travel - Banbridge
Thank you for your lovely review
Reply from Hays Travel - Banbridge
Thank you for your lovely review
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