Hays Travel - Barnsley Reviews 

1,702
TrustScore 5 out of 5

4.9

Unit 5 The Alhambra Centre, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

Just booked a holiday to Japan for next year. Was served by Shelley at the Barnsley branch. what a credit to the company, every question answered, all requirements met and on top of that extremely ple... See more

Rated 5 out of 5 stars

We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more

Rated 5 out of 5 stars

We never felt rushed, even though our first (and second) choice of country and resort wasn't available. Katy was very knowledgeable, listened to our requirements and came up with a holiday which sound... See more

Rated 5 out of 5 stars

We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom

  • 01226697455

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,702)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff informative and put…

Very helpful staff informative and put the experience of booking a holiday very easy and pleasant in particular Madison who was the agent for us

26 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking your time to write such a lovely review! I hope you have an amazing time on holiday! Madison

Rated 5 out of 5 stars

Helpful staff

19 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review

Rated 5 out of 5 stars

Debbie was a great help to book a…

Debbie was a great help to book a holiday Thank You

20 March 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely feedback. It was was a pleasure to serve you. I hope to assist you on your future get aways :)

Rated 5 out of 5 stars

Hays Travel The Ones To Trust

We always book our holidays through Hays Travel in Barnsley. The staff are very friendly and have a good knowledge of all destinations. The staff share their experiences and advise you where to stay, places to visit and how best to get there.
You leave the shop confident that you've made the right choice and looking forward to your next Travel adventure.

19 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Louise was very knowledgeable and…

Louise was very knowledgeable and patient when we tried to get the right cabin for us for our cruise

17 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words. Best Wishes Louise

Rated 5 out of 5 stars

Cruise booking

Corrine was a superstar guiding us through the whole cruise process. Its our first cruise and we had no idea where to start. She'll helped us choose the best cabin for us and was very patient and answered all our questions.

15 March 2026
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Reply from Hays Travel - Barnsley

Thank you for your kind review, it really was a pleasure to book your first cruise. Have a great time.

Rated 5 out of 5 stars

Excellent

Brilent staff could not do inuff at one time nearly all staff were trying to help amazing

13 March 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely feedback. It was a pleasure to serve you :)

Rated 5 out of 5 stars

Has a first time cruiser

Has a first time cruiser not sure what we wanted, our travel advisor went the extra mile to ensure our trip is going to be brilliant. Nothing was too much trouble and gave us lots of suggestions to make our cruise special. This is the third time I’ve booked at this office and I can’t praise the staff enough I would highly recommend.

8 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Friendly service

Louise has served me before and is very friendly and helpful

5 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words. best wishes Louise

Rated 5 out of 5 stars

Very pleasent and helpfull assistant…

Very pleasent and helpfull assistant always wants your holiday to be the best .

1 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Excellent service

As usual the process is made simple and staff are brilliant.

22 February 2026
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Reply from Hays Travel - Barnsley

Thank you for your kind review, it really is appreciated and it was a pleasure to book your holiday once again.

Rated 5 out of 5 stars

Very helpful & speedy service

Very helpful & speedy service

22 February 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Amazing service, friendly, highly recommended

Booked a holiday to Crete this afternoon with Doulla at Hays Travel Barnsley on the phone. Very professional, efficient and friendly. Highly recommended 😊☀️

28 February 2026
Unprompted review
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

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