Hays Travel - Barnsley Reviews 

1,700
TrustScore 5 out of 5

4.9

Unit 5 The Alhambra Centre, S70 1SB Barnsley, GB


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Rated 5 out of 5 stars

We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more

Rated 5 out of 5 stars

We saw Clare who was just brilliant. She understood exactly what we wanted and took the time to walk us through our options. She was professional and personable and left no stone unturned, and because... See more

Rated 5 out of 5 stars

Claire went out of her way to help me book a special holiday for my daughters 30th next year , we kept changing hotels and flights until we found the right choice, thank you so much.

Rated 5 out of 5 stars

Very professional & friendly service. Claire listened to what I was looking to do and arranged all to fit my budget & wishes. Nothing was too much trouble & at No time did I feel I was being rushed. W... See more


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom

  • 01226697455

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,700)

116,474 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful, patient and professional. Followed up with a call as promised

31 March 2026
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Reply from Hays Travel - Barnsley

We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that you were pleased with our service.

Rated 4 out of 5 stars

The lady in there was very helpful…

The lady in there was very helpful trying to get me a single room in a hotel for a train trip in June. She was on the phone a lot will try again in May.

2 April 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Corrine the travel agent who served us…

Corrine the travel agent who served us was very helpful. My friend and I came in with no fixed idea of where we wanted to go. Corrine was patient and knowledgeable and helped us find the right holiday and flight times

7 April 2026
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Reply from Hays Travel - Barnsley

Thank you for your kind review, it was a pleasure to book you holiday.

Rated 5 out of 5 stars

As always very professional and…

As always very professional and extremely knowledgeable.
Nothing is too much trouble we got sorted in no time at all

4 April 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Hays travel Barnsley give a really good…

Hays travel Barnsley give a really good customer service experience.
The staff are knowledgeable and helpful and take time to explain options.

25 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Jodie our agent was efficient and…

Jodie our agent was efficient and helpful. She listened to our requirements and gave us choices and pursued the hotel to make sure our requests ( we are elderly clients with medical needs) were met.

1 April 2026
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Reply from Hays Travel - Barnsley

Thank you so much for such a lovely review

Rated 5 out of 5 stars

Great shop and amazing staff.

I always deal with Maddison at the Barnsley shop. All the other staff are helpful also.
She is very professional and great holiday knowledge.
She is always cheerful and welcomes you with a smile.
She treats you with dignity and caring. Looking after her customers to a high standard.

31 March 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely review! It is always a pleasure to book your holidays! Can't wait to hear all about your next one! Madison x

Rated 5 out of 5 stars

Always use this company staff always…

Always use this company staff always get you the best price and are excellent and helpful when booking holidays last minute

29 March 2026
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Reply from Hays Travel - Barnsley

Thank you for your lovely feedback, It was a pleasure to serve you :)

Rated 5 out of 5 stars

We couldn't book the holiday we wanted

We couldn't book the holiday we wanted, shelley at Hays Barnsley, took the time to get us a few quotes together for alternative city breaks, and a few days later we booked.. Shelley was very polite, friendly and extremely patient. She is a credit to Hays.

29 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

good staff

Every time I go in all the staff are very helpful and happy to help

22 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking the time to write this review and for your kind words.

Rated 5 out of 5 stars

Outstanding

Myself, my sister in-law and my friend all went to find a holiday to suit all of us with our partners and my 9 yesr old Grandson who is Down Syndrome and Autistic.
The young lady, Olivia was amazing! She spent three hours sorting our holiday out. She actually did everything possible to find our perfect holiday. She was very experienced and confident throughout the whole process! She went above and beyond her duties to accommodate every one of our needs, showing us photo's of the area, beaches, places to visit, places to eat and told us of her own experiences when she visited Cala D'or.
We were all extremely satisfied with how she helped find the perfect accommidation and area that met all our needs! She sorted the assisstance travel for 3 of our party. And explained about the VIP card we could get to get the best Euro rate. Aslo gave us the contact number for our insurance needs.
We can't thank her enough! Olivia could not have been more helpful in a professional and friendly way! All the other staff were also friendly.
We now can't wait for our holiday, thank you Olivia and all the staff at Hays Travel in Barnlsey.

28 March 2026
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Reply from Hays Travel - Barnsley

We're happy to hear that you had such a positive experience planning your holiday. We appreciate your kind words regarding the assistance you received. It's great to know that we could help you find the perfect accommodation and that our team was so helpful. We hope you enjoy your holiday!

Rated 5 out of 5 stars

Very helpful staff informative and put…

Very helpful staff informative and put the experience of booking a holiday very easy and pleasant in particular Madison who was the agent for us

26 March 2026
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Reply from Hays Travel - Barnsley

Thank you for taking your time to write such a lovely review! I hope you have an amazing time on holiday! Madison

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