Prompt and pleasant welcome from member of staff on the front desk. Escorted to a holiday advisor. Katy was extremely helpful, very patient and pleasant. Found a lovely holiday. Staff really supportiv... See more
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We never felt rushed, even though our first (and second) choice of country and resort wasn't available. Katy was very knowledgeable, listened to our requirements and came up with a holiday which sound... See more
Just booked a holiday to Japan for next year. Was served by Shelley at the Barnsley branch. what a credit to the company, every question answered, all requirements met and on top of that extremely ple... See more
We have used Hays Travel several times, always excellent service. On a recent trip we were unfortunate enough to fall foul of beurocracy in Germany which caused us to miss a connection. I phoned Hay... See more
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 5 The Alhambra Centre, S70 1SB, Barnsley, United Kingdom
- 01226697455
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City break
Our agent Doula, in the Barnsley branch, was brilliant. She asked us what we wanted, and then went on to sort everything.
May use AI-assist with repliesRead more
Amazing customer service 5 star!
Staff are extremely knowledgeable, but also have excellent customer service skills. Corinne and Madison from the Barnsley branch both went about and beyond! We had heard that Hays Travel was a really good option and thought we would visit the store. When presented with a list of requirements Corinne surpassed them and although not working on the day we finalise the holiday, she chased things up while off and she passed us onto Madison who was just as helpful. We would highly recommend Hays Travel Barnsley and will use them for our next holiday!

Reply from Hays Travel - Barnsley
Staff more than helpfull polite…
Staff more than helpfull polite excellent service will definitely use again
Very helpful full and was happy with…
Very helpful full and was happy with the price of holiday will definitely be booking again in future
Excellent service friendly polite staff
Very helpful staff went above and…
Very helpful staff went above and beyond to explain everything
Booking was so easy and staff very welcoming and as an OAP they had all the time in the world for me especially as i require a walk in shower. I will recomend Hays Travel to all.
Booking was so easy and staff very welcoming and as an OAP they had all the time inthe world me especially as i require a walk in shower. I will recomend Hays travel to all.
The advisor Tilly Butcher was extremely…
The advisor Tilly Butcher was extremely helpful and went to great efforts to sort out the holiday we wanted. She was a credit to Hays Travel
Booked in Barnsley Alhambra center the…
Booked in Barnsley Alhambra center the staff are always amazing. Big shout out to Louise, clair and Tracey always find the perfect holiday for a great price.
Went in for a query
Went in for a query. Came out with another holiday. Really well looked after

Reply from Hays Travel - Barnsley
Very friendly helpful staff they really…
Very friendly helpful staff they really take time to make sure you've got the holiday you want

Reply from Hays Travel - Barnsley

Reply from Hays Travel - Barnsley

Reply from Hays Travel - Barnsley
Absolutely fantastic couldn't ask for…
Absolutely fantastic couldn't ask for better service at Barnsley Alhambra centre so polite and attended to all my needs that I was looking for massive thank you to Barnsley team

Reply from Hays Travel - Barnsley
Excellent customer service
Excellent customer service. I went in knowing exactly what I wanted for a cruise, flights and hotels, Tilly sorted it all out for me and was very helpful.
Called in to book another holiday,we…
Called in to book another holiday,we had an idea of the location and type of holiday we wanted.Tracy who we have booked with before was once again very helpful and professional ,as we have found all the staff that have helped us previously
Wife’s 70 th birthday holiday
All the staff are extremely helpful and professional from the first booking to checking us in and printing all our documents out for a couple in our 70s I cannot stress how much help this is to us .we have booked three holidays with this company this year and already booked for next year keep up the good work
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