What was meant to be a quick in and out holiday booking turned into an hour and an half due to my fussiness. However Adam was patient, knowledgable and listened to everything we needed. So glad we wen... See more
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Kaz is so helpful explaining she has checked reviews before suggesting the package holiday we were looking for . She has so much knowledge about the resort area and nothingis overlooked or any obligat... See more
Company replied
We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.
Company replied
We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
145 Holton Road, CF63 4HP, Barry, United Kingdom
- 01446 688 392
4.9
Excellent
515 reviews
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made to feel welcome in the branch
27 March 2025
Reply from Hays Travel - Barry
Hi, thank you so much for booking with us and your great lovely review. Thanks Adam :)
Very helpful
Staff were pleasant, polite and very helpful and nothing was too much trouble whilst choosing our holiday
30 March 2025
Reply from Hays Travel - Barry
Hi Rosemary, Thank you so much for your lovely review :) Thanks Adam
Amazing customer service from Nia
Amazing customer service from Nia, she was very informative and knew exactly what we were looking for on holiday.
30 March 2025
Reply from Hays Travel - Barry
Thank You for the kind feedback
Adam from Hayes Travel
Adam from Hayes Travel, Holton Road, Barry was so helpful. Made the booking
easy and enjoyable. Nothing was too much trouble for him. Very good at his job.
29 March 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
Didn't know where we wanted to go and…
Didn't know where we wanted to go and Peter gave us some suggestions. We wanted to fly from Cardiff airport and he knew what destinations were available. We picked Rhodes, which fits the type of holiday we want, sightseeing and beach. Peter was very helpful.
28 March 2025
Reply from Hays Travel - Barry
Thank you for the lovely feedback
made to feel listened to
made to feel listened to, found the exact deal i was looking for, matched the price
23 March 2025
Reply from Hays Travel - Barry
Thank you for taking the time to complete the survey
Reply from Hays Travel - Barry
Thank You for the kind feedback
We had used Hayes last year and had a…
We had used Hayes last year and had a wonderful holiday so went to the same agent who had helped us last year. He was very helpful and again got us a good price for Italy. I have praised Hayes to family and friends and suggested they try them.
23 March 2025
Reply from Hays Travel - Barry
Thank You for the kind feedback
Peter was more than helpful and had…
Peter was more than helpful and had time to answer all our questions, and booked our holiday for us.
22 March 2025
Reply from Hays Travel - Barry
Thank You for taking the time to give feedback and are happy with the service
Karen was so very professional…
Karen was so very professional knowledgeable and just lovely to speak and deal with … thanks you have provided me with the perfect cruise
14 March 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
1st solo holiday
It was my 1st time on my own, I felt really comfortable and in great hands and was so excited when I actually booked my holiday, yeahhhh. Count down begins 😊
18 March 2025
Reply from Hays Travel - Barry
Thank you for the lovely feedback
Reply from Hays Travel - Barry
Thank you for the kind feedback
Good knowledgeable staff
Good knowledgeable staff. Donna has dealt with our bookings excelently.
4 March 2025
Reply from Hays Travel - Barry
Thank You for the kind feedback.
Buying a gift card is a great gift to…
Buying a gift card is a great gift to get someone and easy to use towards a holiday of your choice
11 March 2025
Reply from Hays Travel - Barry
Thank you for the lovely feedback
Always book through Peter Breeze at…
Always book through Peter Breeze at Barry hays. Always got time to find a cruise as I’m disabled and need accessible cabins
1 March 2025
Reply from Hays Travel - Barry
Thank you for the kind reply.
Peter couldn't do enough and was very…
Peter couldn't do enough and was very knowledgeable
7 March 2025
Reply from Hays Travel - Barry
Thank you for the kind reply
Couldn't be more helpful and friendly 😊
1 March 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback and happy we could get the offer you wanted
Professional service provided
From first contact regarding booking the holiday to receiving the travel documents the service was quite and excellent will definitely using Hays Travel again
25 February 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
Efficient and friendly booking experience
Recently booked a trip to Prague in 2026 that I saw advertised on Facebook. I messaged them and had a response quickly. Donna booked the holiday for me and was helpful and friendly. Thank you
16 February 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback and happy we could get the offer you wanted.
Peter was very helpful to find the best…
Peter was very helpful to find the best deal and was very knowledgeable providing us with tips for our travel
16 February 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback, and happy we could get you the holiday you wanted.
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