The staff in bedford based Hays travel are always helpful and polite. Callum was very helpful as usual, I knew when and where we wanted to go on holiday and he helped me choose the best cabin for... See more
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See what reviewers are saying
Callum made it a great booking experience! I was in my car having left a well known travel agent dissapointed. I called Hays in Bedford where Callum price matched a holiday to Egypt for me. I booked i... See more
Company replied
Iv booked a few holidays now with Hayes and they have always helped me with rooms and places to stay that suit us . And always keep us updated of any change . We always see the same person Callum as h... See more
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Our experience was extremely good. Callum at Hays Travel, Bedford seems to be very good at his job, and we were very impressed with all help he gave us when trying to book our holiday.
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
9 Silver Street, MK40 1SY, Bedford, United Kingdom
- 01234819352
4.9
Excellent
499 reviews
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Reply from Hays Travel - Bedford
Good Afternoon,
Thank you for leaving this review, we really appreciate you coming to book with us!
Team Bedford.
We have booked with Hays before and…
We have booked with Hays before and were delighted to book with them again .
Leanne was lovely , very helpful and knowledgeable.
10 May 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for your kind words and booking with us!
Team Bedford.
Reply from Hays Travel - Bedford
Good Morning,
Thank you so much for your kind words and booking with us!
Team Bedford.
Excellent service
The response time to my questions was very prompt and professional. I was very impressed with the level of service received and the contact made to ensure my booking went through smoothly.
I commend Dina, Louise and Callum for their great service.
They made us feel special and important as this is a cruise booking for my friend's BIG Birthday
10 May 2025
Reply from Hays Travel - Bedford
Thank you for your lovely review. We hope you all have a wonderful cruise.
Louise
Reply from Hays Travel - Bedford
Thank you for taking the time to leave us a review Robert, It was my pleasure to help you both to find your holiday. I hope you have a lovely time.
Many thanks
Lianne
Very helpful and patient Agent (Lianne)
8 May 2025
Reply from Hays Travel - Bedford
Thank you Ed, it was lovely to meet you both yesterday. I hope you have a well deserved and fantastic break.
Many Thanks, Lianne.
Lianne was super helpful and friendly…
Lianne was super helpful and friendly in helping us book our trip to Orlando. She was very personable, understood our needs and was very patient with us with our ever changing demands. Would have no hesitation in recommending Hays and Lianne to anyone booking a holiday!! Fabulous service.
1 April 2025
Reply from Hays Travel - Bedford
It was an absolute pleasure to help find you your perfect holiday. Thank you very much for your kind words and I hope you all have a fantastic time in Florida.
Many thanks Lianne
Excellent travel advice
Helpful and informed people at the Bedford branch.
Just like the (better) travel agents we used to have.
25 April 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review. we really appreciate your time and feedback!
Team Bedford.
Very friendly and helpful service.
Very friendly and helpful service.
Helped me quickly narrow down my options to the best matches.
Not pressurised.
2 May 2025
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review. we really appreciate your time and feedback!
Team Bedford.
Satisfied customer
Booking was easy, straight forward. Booking Assistant was very helpful and professional. A satisfactory service. Highly recommended.
22 April 2025
Reply from Hays Travel - Bedford
Thank you for your lovely review. It was lovely meeting you and also speaking to your sister. I look forward to seeing you soon. Louise
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for leaving this review and booking with us, we really appreciate it!
Team Bedford.
Friwonderful serviceendly very helpful and professional
Friendly very helpful and professional
18 April 2025
Reply from Hays Travel - Bedford
Hello,
Thanks so much for booking with us and leaving this lovely review!
Team Bedford.
Very professional help in providing the best holiday deal.
Liannne who arranged our holiday, was very helpful. She took a lot of time to ensure we had the best deal , all were also very friendly.
5 April 2025
Reply from Hays Travel - Bedford
Thank you very much for your lovely comments. We work hard to create a great customer experience and thank you for booking with us.
Regards Lianne
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for taking the time to leave this review, we are so happy to help :)
Dina.
Very friendly and helpful staff
1 April 2025
Reply from Hays Travel - Bedford
Thanks for the review.
Regards
Issy
Thank you Callum (Manager) at Hays in…
Thank you Callum (Manager) at Hays in Bedford for your patience and pleasant manner with us. Your professionalism was exceptional. We will surely be back next time.
28 March 2025
Reply from Hays Travel - Bedford
Good Morning,
Thank you for taking the time to book with us and leave this review, it is greatly appreciated.
Thanks again,
Callum.
The booking process was a bit…
The booking process was a bit disjointed, I was on and off the phone for over an hour.
Some of the details on the quote were incorrect.
20 March 2025
Reply from Hays Travel - Bedford
Hello, Mr Bousted.
Sorry the booking process was delayed, we had a issue finding it on our system, so unfortuatly it got delayed untill i was back in. We are happy we were able to get you booked in the end. Hope to see you again soon.
issy
Reply from Hays Travel - Bedford
Thank you for your review we look forward to assisting you again regards Dina
As soon as you walk in you are made…
As soon as you walk in you are made welcome
The staff are all amazing and very very helpful and friendly
I would recommend Hays to everyone I know they are great
1 March 2025
Reply from Hays Travel - Bedford
It was lovely to see you in store, looking forward to seeing you in the future. Issy :)
Reply from Hays Travel - Bedford
Good Afternoon,
Thank you so much for leaving this lovely review; we are always glad to help.
Callum.
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