Hays Travel - Bedminster Reviews 

832
TrustScore 5 out of 5

4.9

83 East Street, BS3 4EX Bedminster, GB


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Rated 5 out of 5 stars

If you have not visited Hays Travel office in Bedminster, Bristol, now it's the time to go there and book your dream holiday. We always book our holiday with Hays, in their Bedminster branch. The... See more

Company replied

Rated 5 out of 5 stars

Lisa who helped us book our holiday in the bedminster shop was so helpful and professional. She helped us book exactly what we wanted

Company replied

Rated 5 out of 5 stars

What a great team in Bedminster. I had a very hard booking as it was a big booking, Lisa helped massively finding the holiday which was suitable for us, and when went to book all members of staff help... See more

Company replied

Rated 5 out of 5 stars

It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fa... See more

Company replied


Company details

  1. #21 of 206 best companies in Travel agent
  2. #8 of 37 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 83 East Street, BS3 4EX, Bedminster, United Kingdom

  • 01174055635

4.9

Excellent

TrustScore 5 out of 5

832 reviews

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4.9

All reviews

(832)

125,552 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sales person really helpful and…

Sales person really helpful and non-pushy. Listened to what we were after and produced the holiday we were looking for. Offered plenty of options to suit our budget and used personal experience to assist and reassure we had made thew right choice.

31 May 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the lovely review and I am sure you will enjoy Olu Deniz as its a beautiful place....Rachel

Rated 5 out of 5 stars

Amazing experience

Rachel was fantastic from the very start, answering all my questions and keeping in touch.

29 May 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thankyou for booking your lovely Family cruise with me and taking the time to review the service...I know you will all have a fantastic time....Any questions please let me know Kind Regards Rachel

Rated 5 out of 5 stars

AS always booking with Hayes is easy

AS always booking with Hayes is easy, and very reliable, grateful thanks to all especially,Rachel who always helps us

28 May 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for your kind feedback Hazel.
Rachel

Rated 5 out of 5 stars

I have used Hayes travel quite a few…

I have used Hayes travel quite a few times now. They are always polite, friendly and professional. I usually deal with Jackie and find her really helpful. She got us a great deal for our upcoming holiday. I would not hesitate to recommend her and the rest of the staff to anyone

21 May 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the lovely review and thank you for booking another lovely holiday, its going to be amazing! See you again soon. Kind regards
Jackie

Rated 5 out of 5 stars

The person that booked the cruise for…

The person that booked the cruise for me was very informative and helped me all the way through the booking process.

21 May 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Than you for taking the time to review the service...i Know you will enjoy your first cruise experience with p@o..Kind Regards Rachel

Rated 5 out of 5 stars

It’s nice to talk face to face with the…

It’s nice to talk face to face with the Travel Agent instead of booking online..personal service.
Also matched internet price.
Lisa and Rachel were very pleasant and made sure all our questions asked were answered.
Very Happy customers

9 May 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for your kind feedback. I'm so pleased you were happy with the service we provided.
Lisa

Rated 5 out of 5 stars

Amazing as always

Amazing as always! Thanks Lisa Rowland for your help and we are looking forward to our holiday.
You were a great help as always. 😀

30 April 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for your lovely review. Have the best time
Lisa

Rated 5 out of 5 stars

Good service as always

Good service as always. Booking easy, nice to have face to face instead of internet or phone bookings.

30 April 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for booking another lovely cruise with us, it is appreciated. Please let us know if you need any further assistance. Kind regards
Jackie

Rated 5 out of 5 stars

Rachel was informative very helpful

Rachel was informative very helpful
And listened to my requirements

30 April 2026
Hays Travel - Bedminster logo

Reply from Hays Travel - Bedminster

Thank you for the lovely review and I hope you love the hotel....Kind Regards Rachel

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