If you have not visited Hays Travel office in Bedminster, Bristol, now it's the time to go there and book your dream holiday. We always book our holiday with Hays, in their Bedminster branch. The... See more
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If you have not visited Hays Travel office in Bedminster, Bristol, now it's the time to go there and book your dream holiday. We always book our holiday with Hays, in their Bedminster branch. The... See more
Company replied
Lisa who helped us book our holiday in the bedminster shop was so helpful and professional. She helped us book exactly what we wanted
Company replied
What a great team in Bedminster. I had a very hard booking as it was a big booking, Lisa helped massively finding the holiday which was suitable for us, and when went to book all members of staff help... See more
Company replied
It was a breathe of fresh air to deal with a person direly in a travel shop who was knowledgeable and helpful and who actually cared about providing good service. It was good to know that good old fa... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
83 East Street, BS3 4EX, Bedminster, United Kingdom
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Lisa and team were very knowledgeable and helpful

Reply from Hays Travel - Bedminster
The staff are fantastic and nothing is too much trouble

Reply from Hays Travel - Bedminster
Pleasant, well informed, patient staff, answering queries professionally.
Booking process made very easy.

Reply from Hays Travel - Bedminster
This was my second time using Hays Travel. Such a good experience.
Easy, friendly and efficient..
Thanks so much for helping me.

Reply from Hays Travel - Bedminster

Reply from Hays Travel - Bedminster
got a great hoilday from a card in there window.Very good price and with there help going somewhere new

Reply from Hays Travel - Bedminster
Jackie was very helpful as always.She answered any questions efficiently.

Reply from Hays Travel - Bedminster
The staff at Bedminster, Bristol branch of Hayes always take the time to make sure we are able to book the best holiday for us. They are very knowledgeable and make the booking process easy.
Lisa, Rachel and the staff are always happy to assist with any queries leading up to the holiday not just at the time of booking.

Reply from Hays Travel - Bedminster

Reply from Hays Travel - Bedminster
It was a very good experience , so much better than struggling alone. Helpful speedy efficient. The only drawback was I had to wait about 20 minutes to be served,mid Saturday afternoon. Will definitely be using again,but mid week.

Reply from Hays Travel - Bedminster
Lisa was absolutely fantastic!!
Lisa was really helpful and took her time with us. She understood what our requirements were and helped with useful advice and gave great insight. We were apprehensive about looking for a holiday and her knowledge and experience helped us to feel and ease and comfortable in making our choice.
This experience is exactly why we booked in person and not on the internet. I have already recommended her to other friends in the Bristol area and we will be back for sure!!!
Thank you Lisa x

Reply from Hays Travel - Bedminster
Rachel, at the Bedminster branc has been amazing! My sister and I realised that cruises were not for us. Rachel sent a great choice of suitable destinations and hotels in Greece and Croatia. We have a booked a holiday in each destination, the hotels look great and suit all our requirements. Brilliant! We shall be using Hays Travel for all our future travels.

Reply from Hays Travel - Bedminster
Lisa was extremely helpful in finding our family holiday and gave us plenty of her time and expertise

Reply from Hays Travel - Bedminster
Lisa was very helpful she could not do enough for us so friendly and helpful we were in there about 2 1/2 hours sorting stuff out. Lisa even offered us a drink and made me a lovely cup of tea would highly recommend Lisa at heys, travel. Bedminster xx

Reply from Hays Travel - Bedminster
Jackie, lisa and Rachel were very helpful and informative, seeing this was the first time we have booked a cruise.

Reply from Hays Travel - Bedminster
Jackie was great at explaining the tour and answered my questions and seemed genuinely interested in my trip

Reply from Hays Travel - Bedminster

Reply from Hays Travel - Bedminster
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