Hays Travel - Belper Reviews 

681
TrustScore 5 out of 5

4.9

29c King Street, DE56 1PX Belper, GB


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Rated 5 out of 5 stars

After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... See more

Company replied

Rated 5 out of 5 stars

Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... See more

Company replied

Rated 5 out of 5 stars

We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... See more

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Rated 5 out of 5 stars

I couldn’t recommend Corinne enough at Hays Travel, she was absolutely brilliant from start to finish. We were booking a very last minute holiday, and she went above and beyond to make the whole proce... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 29c King Street, DE56 1PX, Belper, United Kingdom

  • 01773297044

4.9

Excellent

TrustScore 5 out of 5

681 reviews

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4.9

All reviews

(681)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Holiday cruise…

Corrine was very professional and helpful she explained everything to us she showed us different cruises and we picked the one we are going on she then booked the coach to southampton for us

25 June 2025
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Reply from Hays Travel - Belper

Thank you for the lovely feedback. It's always a pleasure to help you in branch for your cruise holidays. Kind Regards Corinne

Rated 5 out of 5 stars

This is the fith time we have dealt…

This is the fith time we have dealt with your company and as usual the service and professionalism was second to none. On this occasion we were looked after by Corrinne who sorted our holiday with the same excellent service as previous staff at this branch

13 June 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback about the service and staff in our branch. We really appreciate your kind words. Best regards, Team Belper

Rated 5 out of 5 stars

City break at short notice

Gave dates for a city break at short notice .support to find the appropriate area for the attractions and assistance travel arranged.

12 June 2025
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Reply from Hays Travel - Belper

Hi Mrs Jackson,
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking.
Kindest Regards,
Antonia

Rated 5 out of 5 stars

Your collègue was very knowledgeable…

Your collègue was very knowledgeable and helpful and managed to secure us a great deal.

6 June 2025
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Reply from Hays Travel - Belper

Hi Vivien,
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking.
Kindest regards,
Hays Travel

Rated 5 out of 5 stars

Corinne was very helpful and very…

Corinne was very helpful and very knowledgeable

10 June 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave a positive review. We really appreciate your kind feedback, best wishes Team Belper

Rated 5 out of 5 stars

Clare was fantastic

Clare was fantastic. She took all the time needed to go through all our options and was very knowledgeable on where we wanted to go. We left knowing we had made the right choice and we enjoyed doing it.

8 June 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking. Kindest Regards, Clare

Rated 5 out of 5 stars

For Travel ask 'Hays' for Travel advice… !

We have asked 'Hays' for Travel advice and Bookings in recent years, following on from 'Thomas Cook'
Always happy and reassured.
On this occasion Consultant 'Rebecca' cared for us, and we duly booked quite an expensive Holiday.
'R' was most professional, expert and cordial.
Could not be happier.

5 June 2025
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Reply from Hays Travel - Belper

Thank you so much for your lovely review, it was a pleasure booking your holiday. -Rebecca

Rated 5 out of 5 stars

First holiday on my own

I was quite nervous about booking a holiday because it’s the first one on my own. The staff were reassuring and helpful and I came out of the shop feeling more confident about going on my own.

29 May 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave us such lovely feedback, we really appreciate your kind words. We hope this solo holiday is the first of many! kindest regards Team Belper

Rated 5 out of 5 stars

Everything we hoped and more

Everything we hoped and more ! We had poor experience last weekend in another competitor . Basically we could have done everything ourselves online that they offered us . Corinne went above and beyond!

11 May 2025
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Reply from Hays Travel - Belper

Thank you so much for your lovely review, we appreciate your custom. - Hays travel Belper

Rated 5 out of 5 stars

Great service

Emmie who did our booking was very nice and helpful.

11 May 2025
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Thank you for your lovely review, it was a pleasure to help with your holiday.

Rated 5 out of 5 stars

Corinne went above and beyond to…

Corinne went above and beyond to advise, plan and book our trip to Krakow later in the year. 11/10 thank you.
Knowledge base was phenomenal.

30 April 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this booking - Corinne

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff. Booking was easy.

19 April 2025
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Reply from Hays Travel - Belper

Thank you very much for this lovely review, it was a please to book your holiday. Kind Regards, Team Hays Travel Belper

Rated 5 out of 5 stars

Fabulous from start to finish .

Fabulous from start to finish .
Girls are lovely .
helpful and knowledgeable too .
Prices are perfect …
Will definitely use Hayes travel again and recommend the company to others wishing to travel abroad .
All in all 10/10 experience
Thank you !
Rachel

25 April 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback! It was a pleasure to help you with your holiday - Antonia

Rated 4 out of 5 stars

Very easy to book

Rebecca gave information in a concise and vibrant manner and any questions asked were answered straight away.

24 April 2025
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this booking - Rebecca

Rated 5 out of 5 stars

Excellent from start to finish

Helpful staff. Nothing too much trouble. Rebecca at Belper was wonderful and did all the hard work for our cruise booking. Very impressed with the excellent service provided. Will definitely use this store again

22 April 2025
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Reply from Hays Travel - Belper

Thank you for leaving a review for us at Hays in Belper :) We appreciate you taking the time to do this and booking with us.

Rated 5 out of 5 stars

Welcoming

Welcoming
Listened to needs
Pleasant, not pushy
Overall, good experience, although a little expensive!

20 April 2025
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Reply from Hays Travel - Belper

Thank you for taking the time to leave a review we really appreciate your feed back. Thank you again for booking with Hays Travel your custom is greatly received. Kind regards Clare and all the team

Rated 5 out of 5 stars

Excellent service by Antonia

Excellent service by Antonia
She listened carefully and managed to organise a holiday for 7 which was suitable for everyone
In less than half an hour

Amazing
Thanks so much

10 April 2025
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking. Kindest regards, Antonia

Rated 5 out of 5 stars

Lovely staff and very helpful

Lovely staff and very helpful. Explained what I needed to do to complete my details on the cruise app and to explore what was on offer.

13 April 2025
Hays Travel - Belper logo

Reply from Hays Travel - Belper

Thank you for taking the time to leave lovely feedback it is very much apricated. Kindest Regards Team Belper

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