We’re warmly welcomed into the store and we had a lovely chat with Susan about what we were looking for in our holiday. She made sure that she knew what our priorities were and was able to make som... See more
Company replied
Location
Switch locationUnit 2-3 Berryden Retail Park, Berrden Road, AB25 3SA Berryden Park, GB
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See what reviewers are saying
Great service as always at Hays Berryden. Marie was very helpful and had lots of patience going through booking options with me. Sure it was above and beyond as well as our call went well beyond closi... See more
Company replied
Amy was an excellent agent for Hays travel. Although she had recently started in the job, she was very thorough, efficient yet friendly which was lovely in this young girl. She made everything seem... See more
Company replied
from the moment I went into shop susan m took care of all my requirements from start to finish and was very proffisonal at her job and made me feel at ease
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2-3 Berryden Retail Park, Berrden Road, AB25 3SA, Berryden Park, United Kingdom
- 01224042736
5.0
Excellent
662 reviews
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Agent listened to my holiday requests…Holiday enquiry.
Agent listened to my holiday requests before offering various options. Had good knowledge regarding destination chosen & viewed different hotels & departure airports - looking at flight times & cost. Happy with holiday chosen & agents input. Would definitely use Hays again & recommend to others.
16 June 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback :) Marie
Your agent CHASE was very knowlegabled and polite
Your agent CHASE was very knowledgeable andpolite
23 June 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely review
The Hays rep was really nice and…
The Hays rep was really nice and friendly. She was honest with us and said she had only been in the job for a few months and it may took her just a bit longer to get the booking done. We felt this made no impact on how she carried out the booking in a professional timeously manner. She ensured we were clear on our booking and was extremely helpful.
22 June 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback :) Marie
Reply from Hays Travel - Berryden Park
Thank you for your reply. Susan S
Very happy with the whole experience.
The lady that helped me find the holiday was called Susan M, she was very friendly and helpful, she printed off options for me to make up my mind then called back to go ahead and book. Was very happy with the friendly service will definitely be going back when I need to book my next holiday.
Thank you.
11 June 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and for booking with us. You will have a great time. Thanks Susan
Reply from Hays Travel - Berryden Park
Thank you for your reply. It is a pleasure to get your holiday all booked
Was told there wasn't a transfer got…
Was told there wasn't a transfer got in taxi to resort 10 minutes later got phone call to say transfer bus was waiting for us
5 June 2025
Reply from Hays Travel - Berryden Park
Hi Paul, thank you for your feedback, as per our telephone conversation I can only apologies for the miss communication in this instance and I hope you enjoy the rest of your holiday! Thanks Lewis
Prompt and friendly service
I requested a quote for a cruise. I received a response within the same day but as it was Sunday the quote wasn't completed until the Monday morning. I received friendly and helpful service and have reserved a cruise that I am delighted with.
9 June 2025
Reply from Hays Travel - Berryden Park
Thank you for your cruise booking it was a pleasure to get this booked for you. Susan S
Lewis was very friendly and welcoming
Lewis was very friendly and welcoming. Lewis acknowledged us when we arrived saying he would be with us shortly as he was on a call. I had also emailed the shop earlier with a query about the destination and Lewis was very helpful an answered all questions. Lewis looked up our request and answered question we had on the holiday, Lewis also gave options of hotels within the destination. Lewis also made sure we were happy and that if we had any other questions not to hesitate to get in touch. A very good experience. Would recommend Hays Travel agent.
8 June 2025
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback :D Glad to get you booked up and looking forward to the trip :) Thanks Lewis
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback Leona, it was a pleasure getting you booked up :) Thanks Lewis
Very competent
5 June 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback! Thanks Mackenzie :)
Reply from Hays Travel - Berryden Park
Thank you for your lovely feedback, Thanks Susan :)
Reply from Hays Travel - Berryden Park
Thank you for your lovely feedback, Thanks Marie :)
Reply from Hays Travel - Berryden Park
Thank you for your feedback! Glad to get you booked up :) Thanks Lewis
Great experience being helped by Susan
Great experience being helped by Susan to find a Greek cruise holiday for June this year. She was able to find an Aegean cruise for us with flights from Aberdeen airport to Corfu which met our needs of less stressful travel to the cruise ship. Service highly recommended- thank you.
13 May 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments. Thank you for booking with us. Thanks Susan
Booked for the first time at Hays…
Booked for the first time at Hays Travel, customer service excellent, very helpful and lots of suggestions, helped us choose where we wanted to go
2 May 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely feedback! Thanks Mackenzie :)
Very friendly staff,offered advice on…
Very friendly staff,offered advice on current destinations from Aberdeen and found me a good budget priced holiday.
27 April 2025
Reply from Hays Travel - Berryden Park
Thank you for your comments and for booking with us. I'm sure you will have a great time. Thanks Susan
The girls that dealt with us were very…
The girls that dealt with us were very pleasant and friendly very helpful and knowledgeable cannot speak highly enough about them
24 April 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback. Marie
Our advisor was very helpful and…
Our advisor was very helpful and provided us with the necessary information for us to go ahead with our booking.
15 April 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely feedback! Hope you have a fab holiday! Thanks Mackenzie :)
Excellent service from Marie at the…
Excellent service from Marie at the aberdeen Berryden branch. She was knowledgeable, patient and friendly
17 April 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback. Marie :)
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