We’re warmly welcomed into the store and we had a lovely chat with Susan about what we were looking for in our holiday. She made sure that she knew what our priorities were and was able to make som... See more
Company replied
Location
Switch locationUnit 2-3 Berryden Retail Park, Berrden Road, AB25 3SA Berryden Park, GB
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See what reviewers are saying
Great service as always at Hays Berryden. Marie was very helpful and had lots of patience going through booking options with me. Sure it was above and beyond as well as our call went well beyond closi... See more
Company replied
Amy was an excellent agent for Hays travel. Although she had recently started in the job, she was very thorough, efficient yet friendly which was lovely in this young girl. She made everything seem... See more
Company replied
from the moment I went into shop susan m took care of all my requirements from start to finish and was very proffisonal at her job and made me feel at ease
Company replied
Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 2-3 Berryden Retail Park, Berrden Road, AB25 3SA, Berryden Park, United Kingdom
- 01224042736
5.0
Excellent
662 reviews
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Good hotel
All went well the hotel was good the bus pickup was on time.
Food in the hotel was good
1 July 2025
Reply from Hays Travel - Berryden Park
Thank you for the feedback :) Marie
Very helpful staff and quickly changed…
Very helpful staff and quickly changed our booking when we added someone else on to it . Would definitely always use hay’s for our holidays
7 September 2025
Reply from Hays Travel - Berryden Park
Thank you for your comments and for booking with us. Thanks Lewis
Helpful caring plus gave me what I was…
Helpful caring plus gave me what I was looking with no pressure thank girls.
5 September 2025
Reply from Hays Travel - Berryden Park
Thanks for the kind review it was my pleasure to get you all sorted for your holiday. Susan S
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments! Hope you have a great holiday! Thanks Mackenzie :)
The assistant was very helpful
20 August 2025
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback :) Glad to get you booked up! Thanks Lewis
You’re assistant was very helpful and…
You’re assistant was very helpful and looked for the best deal for me, very kind and polite , this is my forth booking with Hays , very pleased , your assistant was Lewis at Berryden ,
18 August 2025
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback :) Glad to get you booked up! Thanks Lewis
Great customer care
Lewis was so helpful. Patient with me as we discussed my options. Great experience.
24 August 2025
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback :) Glad to get you booked up! Thanks Lewis
Very helpful and willing to go through…
Very helpful and willing to go through lots of options
22 August 2025
Reply from Hays Travel - Berryden Park
Thank you
Happy Holiday booking at Hay’s Travel Aberdeen.
Excellent friendly service from Marie at Hays Travel in Berryden Aberdeen, she did all our booking of seats and checking in for us as well and printed of all our documents as we like paper proof rather than just on our phones. Good service for money exchange as well from Lewis. Good parking as well beside Travel Agent premises. Would definitely recommend this branch to anyone.
15 August 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback :) Marie
Great Service
I can`t fault the service from the staff at Berryden Retail Park when we booked our holiday, we wanted to add things on and it was dealt with there and then, nearer to the time of going away I got a call to tell us about their buy back on your holiday cash which we have never had before from anyone else.
We now have another booked so roll on 2027 for our next cruise.
14 August 2025
Reply from Hays Travel - Berryden Park
We are glad you had a good experience Thanks Susan :)
Friendly knowledgeable staff
14 August 2025
Reply from Hays Travel - Berryden Park
Thank you for the kind review Susan :)
Very friendly and helpful staff,go…
Very friendly and helpful staff,go above and beyond.
13 August 2025
Reply from Hays Travel - Berryden Park
Thank you for your kind review Susan :)
An absolute pleasurable experience with…
An absolute pleasurable experience with Lewis. He was so professional and easy to speak with making my first visit to the shop an experience I will repeat for sure. I look forward to to consulting future holidays with Lewis.
14 August 2025
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback :) Glad to get you booked up! Thanks Lewis
Told Lewis what we were looking for and…
Told Lewis what we were looking for and he got us holiday plus pick ups plus excursions Excellent service thank you
7 August 2025
Reply from Hays Travel - Berryden Park
Thanks very much for your feedback :) Glad to get you booked up! Thanks Lewis
Holiday booking
Went to book a holiday yesterday. Had dates and a preference to fly from Aberdeen.We were assisted by Susan who was super helpful and really knowledgeable. She gave us a few different options and offered good advice about travel times, accommodation options and places of interest. Whole process was easy and enjoyable. Would highly recommend Hays and Susan.
6 August 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and for booking with us. You will have a great time. Thanks Susan
Friendly and welcoming
Friendly and welcoming environment. Experience staff ready to answer any questions sure are frequently asked.
27 July 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback :) Glad to get you booked up! Thanks Lewis
Susan was very approachable and managed…
Susan was very approachable and managed to find exactly what we were looking for again
28 July 2025
Reply from Hays Travel - Berryden Park
Thank you for your comments and for booking with us again. Thanks Susan
Lady help me no end would recommend her…
Lady help me no end would recommend her any time Berryden store friendly and helpful .
24 July 2025
Reply from Hays Travel - Berryden Park
Thank you for your feedback :) Glad to get you booked up! Thanks Marie
Alison was very helpful & professional
Alison was very helpful & professional. Nothing seemed too much trouble
27 July 2025
Reply from Hays Travel - Berryden Park
Thank you for your lovely comments and for booking with us. Thanks Susan
Everything was great,very helpful,and…
Everything was great,very helpful,and excellent service.
25 July 2025
Reply from Hays Travel - Berryden Park
Thank you again for booking with us at Berryden Susan S
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